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3Com 2101 manual Replying to a, Message, Forwarding a, Introductory comments

Models: 2101

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Replying to a Message 31

Replying to a	You can send a reply to the originator of a voice mail message.
Message	If you receive a message that is marked Private, you can send a reply only

	to the originator.

To reply to a message after you listen to it:

1Press 4.

2After the tone, record your reply.

3Hang up, or press # for more options.

4If you press #, press one of these buttons:

Send your reply.

Re-record your reply.

Listen to your reply.

Mark the message Private or Urgent. See “Marking a

Message as Private or Urgent” later in this chapter.

	Cancel your message.


Forwarding a	You can forward most messages, either with or without adding
Message	introductory comments.

If the message that you received is marked Private, you cannot forward it.

To forward a message:

1Log in to your voice mailbox at your telephone or remotely.

2Listen to a message that you want to forward, and press 5.

3After the tone, record an introductory message and then press #.

OR

If you choose not to record a comment, press # when you hear the tone.

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3Com 2101 manual Replying to a, Message, Forwarding a, Introductory comments

Contents

NBX Telephone Guide United States Government Legend Contents Blind Transfer From Any Internal NBX TelephoneModifying or Deleting Groups More Ways to Dial a Call An Internal CallGroup Call Pickup Personalizing Your TelephoneAdditional Applications Attendant ConsolesThis Guide How to UseShows where to look for specific information in this guide Where to Find InformationIcons ConventionsLists conventions that are used throughout this guide Defines some commonly used words and phrases in this guideComments on DocumentationDocumentation About this Guide Describes how to set up your first password Setting Up Your Password and Voice Mail For the First TimeGetting Started Setting Your NBX NetSet and Messaging Password Microsoft Internet Explorer version 5.5 or later is optimal Guides Icons below the window are shortcuts to these featuresFrequently used features on your telephone Quick ReferenceNBX Business Telephones Handset NBX Business Telephones have these featuresBusiness Telephone Buttons Controls 10 a-fProgram button Reserved for future use Exit Telephone key padNBX Business Telephones Telephone Access Buttons onProgrammable BusinessBusiness Telephone Status Indicator LightsLight Status NBX Basic Telephone Basic Telephone Buttons Controls NBX Basic Telephone has these featuresExit Programmable Access Buttons on the Basic Telephone Indicates the status of the lines. See Table Status Icons onBasic Telephone Same timeNBX Voice Messaging Changing Your PasswordConsiderations Security Tips Steps to Changing Your PasswordName Personal GreetingMessage Indicators When you have messages in your mailbox Click Listen Managing Your NBX Voice Messages ButtonsIntroductory comments Replying to aMessage Forwarding aOptionally, press one of these buttons, or proceed to step For details on valid site codes, see your administratorSending a Message CreatingDial 2 to select Create and Send a Message Message to everyone on the list at the same time Creating PersonalVoice Mail Group ListsDial 9 for Mailbox Options Deleting GroupsDial 3 to select Group Lists Press 1, 3, or Point ForwardingIncoming Calls to Your Call CoverageOther Kinds Other Ways toManage Your Voice Mail MessagesNBX Voice Messaging Standard Features Managing Multiple Calls on the NBX Basic Telephone Line a Line B How to Manage New CallsSecond Call On the NBX Basic Telephone, use to manage the two linesManaging Multiple Calls on the NBX Basic Telephone Using the NBX Telephone Display PanelDisplay alternates between the list Tips onMenu choices Setting Your Call Coverage Point On Hold Putting a CallOne Call on Hold Standard Features Direct Mail Transfer Dial a call to an internal or external third party Establishing aConference Call From an NBX Telephone, follow these stepsThat You Called your call is answered by someone else More AboutStandard Features Personalizing Your Telephone Ringer Tones Guidelines About Features on NBX TelephonesLog in to NBX NetSet Ringer Tones To assign or change a personal speed dial number Speed DialsGo to NBX NetSet Speed Dials Personal Personalizing Your Telephone Log in to NBX NetSet Speed Dials One Touch To use the LabelMakers Log in to NBX NetSet Speed Dials Personal or System-wideNotification Off-SiteNumber/Address field Additional Notes If you specify Pager or VoiceMail for the first attempt If you specify EMail for the first attemptDefinitions Resetting the Off-Site Notification CycleDo Not Disturb Comes into your voice mailboxUnauthorized Use PreventingYour Telephone Information Call Permissions Class of ServiceOverride Call PermissionsPalm Integration To end calls when using a headset with Getting More from Your Telephone System Caller ID Listening to Your Messages in Your E-mail or BrowserClir for Next External Call Only Clir for All External CallsCLIR-NEXT On That allows nonmember pickup Call PickupLog in to NBX NetSet User Information Call Pickup Shows an example of a hunt group configuration Click Log In, and then click Close Hunt Group Numbers Assigned by the AdministratorSample Calling Group Configuration NetSet User Information Hunt Groups and click Login allCall Park System Default Extension NumbersAnnouncement Message in one of three ways, as described in Table PagingPaging next for details To retrieve a parked call Dial the Call Park extension that was assigned to the callUsing Unique Extensions to Dial Remote Offices Example Examples Through 9 that is, ringing is delayed for from 1 to 9 ringsPulse Dialing Additional Applications Attendant Consoles This chapter covers these featuresAttendant Console NBXSee Attendant Console Labels next Labels Log in to NBX NetSet Speed Dials Attendant Console To use the Attendant Console LabelMakerAttendant ComplementSoftware Keyboard Attendant Software Buttons and Keyboard ShortcutsButton Purpose Shortcut Telephone Telephone Installation MAINTENANCE, TroubleshootingLow-Profile AdjustingAttaching Support BracketKnob for the Handset Support Peg Shows the NBX Telephone in the wall-mount positionTelephones Cleaning YourMoving Your SwappingOnly Mailbox Possible ProblemsPossible Problem Suggested Solutions To NBX NetSet NBX Messaging, and then clear GreetingPossible Problem Index Button on Attendant Console 81 button on Business Telephone NBX 100 Sending messages 33 shared telephone lines Index Index