66CHAPTER 7: GETTING MORE FROM YOUR TELEPHONE SYSTEM

Listening to Your Messages in Your E-mail or Browser

You can listen to your voice mail from any computer that allows you to access your e-mail. Your e-mail software application must be IMAP-4 compliant, for instance, Microsoft Outlook.

If you configure your first off-site notification method to send you an e-mail message when you have voice messages, the NBX system sends each voice mail message as an attachment to an e-mail message. Voice mail messages are attached as sound files, so your computer must have a sound card and either speakers or headphones.

When you delete the e-mail message that has the voice message attached, you are not deleting the voice message on the NBX system. To delete voice messages, you must access your voice mailbox.

See your administrator for assistance with this feature. See also “Off-Site Notification” in Chapter 6 for details of off-site notification behavior.

Account (Billing) The Account Codes feature allows your administrator to track calls that

Codesare associated with an individual client or account. When you answer your telephone or when you dial a call, you dial a numeric account code that allows the NBX system to track time spent on the telephone with a client, perhaps to be associated with a billable account.

To activate the Account Codes feature at any time before or during a call:

1Press the Feature button and 888.

2Dial the account code assigned by your administrator, and press the # key.

Caller ID

Your administrator can set up your NBX system to allow for Internal and

 

External Caller ID and can configure the system so that you can block

 

your identity (telephone number) from the person whom you are calling.

Internal and External

By default, the NBX system shows the extension and name of an internal

Caller ID

caller on the display panel of your NBX telephone. External Caller ID gives

 

the number and name for external incoming calls if your organization

 

subscribes to the service from your local telephone company unless the

 

caller has blocked the information from being sent to the NBX system.

 

Availability and service charges for External Caller ID vary by location.

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3Com 2101 manual Listening to Your Messages in Your E-mail or Browser, Caller ID
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2101 specifications

The 3Com 2101 is a versatile and robust device that has been designed to meet the needs of modern networking environments. As part of 3Com's innovative product line, the 2101 serves as a gateway to enhanced connectivity solutions, suitable for businesses of all sizes. With a focus on reliability and performance, it has become a preferred choice for enterprises seeking to optimize their networking capabilities.

One of the standout features of the 3Com 2101 is its ability to support multiple communication protocols. This ensures compatibility with a wide range of devices and simplifies the management of diverse networking tasks. Whether it is the integration of VoIP solutions, data transfer, or varied broadband applications, the 2101 excels in creating a seamless experience for users.

Another significant characteristic of the 3Com 2101 is its security measures. With built-in firewall capabilities, the device offers advanced threat protection, making it suitable for environments that handle sensitive information. This focus on security is complemented by features such as virtual private network (VPN) support, allowing for secure remote access. Businesses can confidently use the 2101, knowing that their data is protected from unauthorized access.

In terms of performance, the 3Com 2101 leverages the latest technologies to ensure high-speed data throughput. With support for Ethernet and high-speed broadband connections, it is capable of facilitating fast internet and intranet connections essential for real-time applications. Furthermore, the device is designed for easy scalability, meaning that organizations can expand their network without significant investment in new equipment.

The user-friendly interface of the 3Com 2101 simplifies configuration and management. Network administrators can quickly set up and troubleshoot connectivity issues, thereby minimizing downtime. Additionally, comprehensive monitoring tools ensure that network performance remains optimal, providing insights into usage and potential bottlenecks.

In summary, the 3Com 2101 is a powerful networking device equipped with essential features and advanced technologies aimed at enhancing connectivity and security. Its support for multiple protocols, strong security framework, high performance, and ease of management make it an ideal choice for businesses looking to improve their networking infrastructure. With the 3Com 2101, organizations can confidently navigate the complexities of modern networking with reliability and efficiency.
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