Pulse Dialing 77

Pulse Dialing

In some locations, analog telephone users must dial telephone calls using

 

pulse dialing instead of tone dialing (also called Dual Tone Multi

 

Frequency, or DTMF, dialing).

 

Your administrator configures Analog Line Card ports for pulse dialing.

Examples:

■Some of your telephone lines are provided by a telephone company that supports only pulse dialing while other lines are provided by a different telephone company that support DTMF dialing.

■Your organization’s telephone service provider offers low-cost, pulse-dialing-only service.

■In some situations, you must switch to DTMF dialing during a call. For example, if your call is answered by an automated attendant that requires that you enter information from your telephone keypad, you must typically enter the information using DTMF dialing.

Using a Feature Code To change from pulse dialing to DTMF during a call:

1Press the Feature button and 891.

2Your connection is switched from pulse to tone (DTMF) for the remainder of the call. When you hang up, the port you were using on the Analog Line Card reverts to pulse dialing mode.

Using a Mapped Your administrator can map a button on your telephone so that you can Button press the button to change from pulse dialing to DTMF during a call.

When you hang up, the port you were using on the Analog Line Card reverts to pulse dialing mode.

Using a Personal You can configure a personal speed dial in the NBX NetSet utility to dial a Speed Dial number in pulse dial mode and then to switch to DTMF. Use the left carat

character (<) as the command to switch to DTMF mode. You can also include the digits that you want the system to dial after switching to DTMF. The system dials any digits after the < using DTMF tones. When you hang up, the port you were using on the Analog Line Card reverts to pulse dialing mode.

For additional information about programming speed dials, see “Personal

Speed Dials” in Chapter 6.

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3Com 2101 manual Pulse Dialing
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2101 specifications

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