NBX Telephone Guide
United States Government Legend
Contents
More Ways to Dial a Call An Internal Call
From Any Internal NBX Telephone
Modifying or Deleting Groups
Blind Transfer
Personalizing Your Telephone
Group Call Pickup
Attendant Consoles
Additional Applications
Where to Find Information
How to Use
Shows where to look for specific information in this guide
This Guide
Defines some commonly used words and phrases in this guide
Conventions
Lists conventions that are used throughout this guide
Icons
Comments on
Documentation
Documentation
About this Guide
Describes how to set up your first password
Setting Up Your Password and Voice Mail For the First Time
Getting Started
Setting Your NBX NetSet and Messaging Password
Microsoft Internet Explorer version 5.5 or later is optimal
Quick Reference
Icons below the window are shortcuts to these features
Frequently used features on your telephone
Guides
NBX Business Telephones
10 a-f
NBX Business Telephones have these features
Business Telephone Buttons Controls
Handset
Exit Telephone key pad
Program button Reserved for future use
NBX Business Telephones
Business
Access Buttons on
Programmable
Telephone
Business Telephone
Status Indicator Lights
Light Status
NBX Basic Telephone
Basic Telephone Buttons Controls
NBX Basic Telephone has these features
Exit
Programmable Access Buttons on the Basic Telephone
Same time
Status Icons on
Basic Telephone
Indicates the status of the lines. See Table
NBX Voice Messaging
Changing Your
Password
Considerations
Personal Greeting
Steps to Changing Your Password
Name
Security Tips
Message Indicators When you have messages in your mailbox
Click Listen
Buttons
Managing Your NBX Voice Messages
Forwarding a
Replying to a
Message
Introductory comments
For details on valid site codes, see your administrator
Optionally, press one of these buttons, or proceed to step
Sending a Message
Creating
Dial 2 to select Create and Send a Message
Lists
Creating Personal
Voice Mail Group
Message to everyone on the list at the same time
Dial 9 for Mailbox Options
Deleting Groups
Dial 3 to select Group Lists Press 1, 3, or
Your Call Coverage
Forwarding
Incoming Calls to
Point
Mail Messages
Other Ways to
Manage Your Voice
Other Kinds
NBX Voice Messaging
Standard Features
On the NBX Basic Telephone, use to manage the two lines
Line a Line B How to Manage New Calls
Second Call
Managing Multiple Calls on the NBX Basic Telephone
Using the NBX Telephone Display Panel
Managing Multiple Calls on the NBX Basic Telephone
Display alternates between the list
Tips on
Menu choices
Setting Your Call Coverage Point
Putting a Call
On Hold
One Call on Hold
Standard Features
Direct Mail Transfer
From an NBX Telephone, follow these steps
Establishing a
Conference Call
Dial a call to an internal or external third party
More About
That You Called your call is answered by someone else
Standard Features
Personalizing Your Telephone
Ringer Tones
Guidelines About Features on NBX Telephones
Log in to NBX NetSet Ringer Tones
To assign or change a personal speed dial number
Speed Dials
Go to NBX NetSet Speed Dials Personal
Personalizing Your Telephone
Log in to NBX NetSet Speed Dials One Touch
Log in to NBX NetSet Speed Dials Personal or System-wide
To use the LabelMakers
Notification
Off-Site
Number/Address field
Additional Notes
If you specify EMail for the first attempt
If you specify Pager or VoiceMail for the first attempt
Comes into your voice mailbox
Resetting the Off-Site Notification Cycle
Do Not Disturb
Definitions
Unauthorized Use
Preventing
Your Telephone
Call Permissions
Class of Service
Override
Information Call Permissions
Palm Integration
To end calls when using a headset with
Getting More from Your Telephone System
Listening to Your Messages in Your E-mail or Browser
Caller ID
Clir for Next External Call Only
Clir for All External Calls
CLIR-NEXT On
That allows nonmember pickup
Call Pickup
Log in to NBX NetSet User Information Call Pickup
Shows an example of a hunt group configuration
Hunt Group Numbers Assigned by the Administrator
Click Log In, and then click Close
NetSet User Information Hunt Groups and click Login all
Sample Calling Group Configuration
Call Park
System Default Extension Numbers
Announcement
Dial the Call Park extension that was assigned to the call
Paging
Paging next for details To retrieve a parked call
Message in one of three ways, as described in Table
Using Unique Extensions to Dial Remote Offices
Example
Through 9 that is, ringing is delayed for from 1 to 9 rings
Examples
Pulse Dialing
Additional Applications
This chapter covers these features
Attendant Consoles
NBX
Attendant Console
See Attendant Console Labels next
Attendant Console To use the Attendant Console LabelMaker
Labels Log in to NBX NetSet Speed Dials
Attendant
Complement
Software
Keyboard
Attendant Software Buttons and Keyboard Shortcuts
Button Purpose Shortcut
Telephone Installation MAINTENANCE, Troubleshooting
Telephone
Support Bracket
Adjusting
Attaching
Low-Profile
Shows the NBX Telephone in the wall-mount position
Knob for the Handset Support Peg
Swapping
Cleaning Your
Moving Your
Telephones
To NBX NetSet NBX Messaging, and then clear Greeting
Possible Problems
Possible Problem Suggested Solutions
Only Mailbox
Possible Problem
Index
Button on Attendant Console 81 button on Business Telephone
NBX 100
Sending messages 33 shared telephone lines
Index
Index