Other Ways to Manage Your Voice Mail Messages 37

 

 

Other Ways to

You can listen to and, in some configurations, delete your voice messages

Manage Your Voice

from within an e-mail application or a messaging application using your

Mail Messages

Internet browser. For details, see “Listening to Your Messages in Your

 

E-mail or Browser” in Chapter 7.

 

 

Other Kinds of

The NBX system allows you (for the greeting-only mailbox) or the

Mailboxes

administrator (for phantom or group mailboxes) to set up mailboxes for

 

special situations, as described in this section.

Greeting-Only

When you designate that your mailbox is a greeting-only mailbox, callers

Mailbox

hear your personal greeting but they cannot leave a voice mail message.

Examples:

■If you are a teacher in a school, you can create a personal greeting message every day that explains homework assignments. Students call in to the greeting-only mailbox to get the homework information but cannot leave a message for you on this mailbox.

■When you take an extended leave of absence, you can create a personal greeting with the scheduled date of return and whom to call during your absence. Callers can be transferred to other extensions but are unable to leave voice mail messages for you.

■If you are the administrator, you can create a greeting-only mailbox and use the personal greeting to post information for employees, such as a notice that the offices are closed because of bad weather.

To change your voice mailbox to a greeting-only mailbox,

in NBX NetSet > NBX Messaging, select Greeting Only Mailbox.

When you create the personal greeting, remember to tell callers that they cannot leave messages in this voice mailbox. For instructions on changing the personal greeting, see “Changing Your Name Announcement and Personal Greeting” earlier in this chapter.

In addition to preventing a caller from leaving a message, a greeting-only mailbox does not allow anyone to:

■Forward or create and send a message to it

■Reply to a message that was sent from its extension

Avoid adding a greeting-only mailbox to a personal voice mail group list.

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3Com 2101 manual Other Ways to, Manage Your Voice, Mail Messages, Other Kinds, Mailboxes
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2101 specifications

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