Manuals / 3Com / Communications / Cordless Telephone

3Com 2101 manual Button on Attendant Console 81 button on Business Telephone

Models: 2101

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D

delayed ringing 76 dial tone 89

on analog telephones 7 dialing calls 42

redial 43

release with headset 63 switching from pulse to tone 77

direct mail transfer 47

button on Attendant Console 81 button on Business Telephone 19

directed call pickup 68 display panel

call logs, user directory, and speed dial lists 41 on Basic Telephone 22, 24

on Business Telephone 16 Do Not Disturb feature 60

dual tone multi-frequency (DTMF) dialing 77 dynamic hunt groups 70, 71

E

electrical shock, avoiding 88 e-mail

getting voice mail messages in 37 notification of voice mail messages 57

external paging 73

external telephone calls, dialing 43

F

Feature button

Basic Telephone 23 Business Telephone 19

Feature Codes Guide in NBX NetSet utility 11 feature settings

CLIR-All 67

Do Not Disturb 61 Forward Calls to Mail 36

Find/Phone Tab

Complement Attendant Software (CAS) 83 Flash button 19

forgot my password 26, 28

forwarding callers directly to another user’s mailbox 47

forwarding calls to your voice mailbox as your call coverage point 43 from an NBX Basic Telephone 36 from an NBX Business Telephone 16

forwarding unanswered calls 43 forwarding voice mail messages 31 Fwd Mail button 16, 36

G

Greeting-Only mailboxes 37 group call pickup 68

group lists, personal voice mail creating 34

modifying 35 group voice mailbox 38

H

Hands Free button 18 handset volume 50 headsets, using 63 hold 44

button 17, 23, 81

by parking calls on Basic Telephone 72 hunt groups 69

and the Do Not Disturb feature 60 calling groups 71

dynamic 70

logging in to or out of all 71 sample configuration 69 static 70

I

icons in the NBX NetSet utility navigation 14 shortcuts 14

icons, display panel locked telephone 61

status on Basic Telephone 24 incoming calls

answering 40 calling groups 69

forwarding directly to another user’s mailbox 47 hunt groups 69

on a Basic Telephone 40 transferring 46

indicators, voice mail messages 28 off-site notification 57

infrared port 18 installing telephones 85 intercom

Hands Free button 18 internal paging 73

internal caller ID 66 internal calls, dialing 42 internal paging 73

J

jack, Ethernet 52

Image 92

3Com 2101 manual Button on Attendant Console 81 button on Business Telephone

Contents

NBX Telephone Guide United States Government Legend Contents From Any Internal NBX Telephone Modifying or Deleting GroupsMore Ways to Dial a Call An Internal Call Blind TransferPersonalizing Your Telephone Group Call PickupAttendant Consoles Additional ApplicationsHow to Use Shows where to look for specific information in this guideWhere to Find Information This GuideConventions Lists conventions that are used throughout this guideDefines some commonly used words and phrases in this guide IconsDocumentation DocumentationComments on About this Guide Getting Started Setting Up Your Password and Voice Mail For the First TimeDescribes how to set up your first password Setting Your NBX NetSet and Messaging Password Microsoft Internet Explorer version 5.5 or later is optimal Icons below the window are shortcuts to these features Frequently used features on your telephoneQuick Reference GuidesNBX Business Telephones NBX Business Telephones have these features Business Telephone Buttons Controls10 a-f HandsetExit Telephone key pad Program button Reserved for future useNBX Business Telephones Access Buttons on ProgrammableBusiness TelephoneLight Status Status Indicator LightsBusiness Telephone NBX Basic Telephone Exit NBX Basic Telephone has these featuresBasic Telephone Buttons Controls Programmable Access Buttons on the Basic Telephone Status Icons on Basic TelephoneSame time Indicates the status of the lines. See TableNBX Voice Messaging Considerations PasswordChanging Your Steps to Changing Your Password NamePersonal Greeting Security TipsMessage Indicators When you have messages in your mailbox Click Listen Buttons Managing Your NBX Voice MessagesReplying to a MessageForwarding a Introductory commentsFor details on valid site codes, see your administrator Optionally, press one of these buttons, or proceed to stepDial 2 to select Create and Send a Message CreatingSending a Message Creating Personal Voice Mail GroupLists Message to everyone on the list at the same timeDial 3 to select Group Lists Press 1, 3, or Deleting GroupsDial 9 for Mailbox Options Forwarding Incoming Calls toYour Call Coverage PointOther Ways to Manage Your VoiceMail Messages Other KindsNBX Voice Messaging Standard Features Line a Line B How to Manage New Calls Second CallOn the NBX Basic Telephone, use to manage the two lines Managing Multiple Calls on the NBX Basic TelephoneUsing the NBX Telephone Display Panel Managing Multiple Calls on the NBX Basic TelephoneMenu choices Tips onDisplay alternates between the list Setting Your Call Coverage Point Putting a Call On HoldOne Call on Hold Standard Features Direct Mail Transfer Establishing a Conference CallFrom an NBX Telephone, follow these steps Dial a call to an internal or external third partyMore About That You Called your call is answered by someone elseStandard Features Personalizing Your Telephone Log in to NBX NetSet Ringer Tones Guidelines About Features on NBX TelephonesRinger Tones Go to NBX NetSet Speed Dials Personal Speed DialsTo assign or change a personal speed dial number Personalizing Your Telephone Log in to NBX NetSet Speed Dials One Touch Log in to NBX NetSet Speed Dials Personal or System-wide To use the LabelMakersNumber/Address field Off-SiteNotification Additional Notes If you specify EMail for the first attempt If you specify Pager or VoiceMail for the first attemptResetting the Off-Site Notification Cycle Do Not DisturbComes into your voice mailbox DefinitionsYour Telephone PreventingUnauthorized Use Class of Service OverrideCall Permissions Information Call PermissionsPalm Integration To end calls when using a headset with Getting More from Your Telephone System Listening to Your Messages in Your E-mail or Browser Caller IDCLIR-NEXT On Clir for All External CallsClir for Next External Call Only Log in to NBX NetSet User Information Call Pickup Call PickupThat allows nonmember pickup Shows an example of a hunt group configuration Hunt Group Numbers Assigned by the Administrator Click Log In, and then click CloseNetSet User Information Hunt Groups and click Login all Sample Calling Group ConfigurationAnnouncement System Default Extension NumbersCall Park Paging Paging next for details To retrieve a parked callDial the Call Park extension that was assigned to the call Message in one of three ways, as described in TableUsing Unique Extensions to Dial Remote Offices Example Through 9 that is, ringing is delayed for from 1 to 9 rings ExamplesPulse Dialing Additional Applications This chapter covers these features Attendant ConsolesNBX Attendant ConsoleSee Attendant Console Labels next Attendant Console To use the Attendant Console LabelMaker Labels Log in to NBX NetSet Speed DialsSoftware ComplementAttendant Button Purpose Shortcut Attendant Software Buttons and Keyboard ShortcutsKeyboard Telephone Installation MAINTENANCE, Troubleshooting TelephoneAdjusting AttachingSupport Bracket Low-ProfileShows the NBX Telephone in the wall-mount position Knob for the Handset Support PegCleaning Your Moving YourSwapping TelephonesPossible Problems Possible Problem Suggested SolutionsTo NBX NetSet NBX Messaging, and then clear Greeting Only MailboxPossible Problem Index Button on Attendant Console 81 button on Business Telephone NBX 100 Sending messages 33 shared telephone lines Index Index