3Com 2101 manual Putting a Call, On Hold

Models: 2101

1 96
Download 96 pages 60.73 Kb
Page 44
Image 44

44CHAPTER 5: STANDARD FEATURES

3Select a call coverage point:

If you select Forward Call to Phone Number, type that number in the Phone Number field. Do not use parentheses, hyphens, or spaces. For external calls, start by entering a 9 or 8 or whatever required to access an outside line. Example: 912815551212 dials (281) 555-1212.

The number that you choose may be limited by your call permissions. To view your permissions, see NBX NetSet > User Info > Call Permissions.

If you select Disconnect (no coverage), the system disconnects an incoming call if it is not answered after the specified number of rings.

4Click Apply, and then click OK.

Calls that come in directly to your extension go to the call coverage point that you specify in the NBX NetSet utility.

Calls that come to your telephone through hunt groups and calling groups follow the call coverage path that your administrator sets up for the group. See “Hunt Groups and Calling Groups” in Chapter 7.

Putting a Call

To put a call on hold for any reason, follow these steps.

on Hold

On an NBX Business Telephone:

 

1

Press the Hold button.

2

To return to the call, press the appropriate Access button.

On an NBX Basic Telephone:

1Press the Hold button.

2To return to the call, press the Call Toggle button.

To Dial Another Call To place a call on hold to dial a new call:

On an NBX Business Telephone:

1Press the Hold button.

2Press one of the Access buttons that is currently not being used.

Typically, the bottom three Access buttons in the row on the right are reserved for your extension. Your system administrator can verify the number and location of Access buttons on your NBX Business Telephone.

3When you hear dial tone, dial the second call.

Page 44
Image 44
3Com 2101 manual Putting a Call, On Hold