40CHAPTER 5: STANDARD FEATURES

Answering a Call To answer an incoming call, pick up the handset or, if you are using an NBX Business Telephone, press the Speaker button.

The display panel on an NBX Telephone shows the name and extension of an internal caller. If your organization purchases Caller ID service from your telephone company and if the external caller allows Caller ID information to be broadcast, the display panel shows the external caller’s name and telephone number.

An unanswered call on any telephone on the NBX system is forwarded to the point that you specify in NBX NetSet > User Information > Call Forward. To specify the number of times that your telephone rings before the call is forwarded or to specify where you want the call to go, see “Setting Your Call Coverage Point” later in this chapter.

Answering a

On the NBX Business Telephone, when a new call arrives while you are on

Second Call

a call:

1Press Hold to put the current call on hold.

2Press the Access button for the line on which the new call is arriving.

3To return to the earlier call, hang up the new call, or put it on hold or transfer it, and then press the Access button for the original call.

On the NBX Basic Telephone, use Table 10 to manage the two lines.

Table 10 Managing Multiple Calls on the NBX Basic Telephone

Line A

Line B

How to Manage New Calls

 

 

 

Active call

Ringing

To answer the incoming call, press Call Toggle. (If

 

 

you do not answer, the system sends the second call

 

 

to your call coverage point.)

 

 

 

Active call

On hold

To toggle to the call that is on hold, press Call

 

 

Toggle. To return to the first call, press Call Toggle.

 

 

 

On hold

Ringing

If you place one call on hold:

 

 

■ And you DO NOT hang up the handset, and the

 

 

other line rings, press Call Toggle to return to the

 

 

call on hold. Then press Call Toggle to answer

 

 

the incoming call.

 

 

■ And you DO hang up the handset and the other

 

 

line rings, pick up the handset to connect to the

 

 

incoming call. Press Call Toggle to switch calls.

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3Com 2101 Second Call, On the NBX Basic Telephone, use to manage the two lines, Line a Line B How to Manage New Calls
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2101 specifications

The 3Com 2101 is a versatile and robust device that has been designed to meet the needs of modern networking environments. As part of 3Com's innovative product line, the 2101 serves as a gateway to enhanced connectivity solutions, suitable for businesses of all sizes. With a focus on reliability and performance, it has become a preferred choice for enterprises seeking to optimize their networking capabilities.

One of the standout features of the 3Com 2101 is its ability to support multiple communication protocols. This ensures compatibility with a wide range of devices and simplifies the management of diverse networking tasks. Whether it is the integration of VoIP solutions, data transfer, or varied broadband applications, the 2101 excels in creating a seamless experience for users.

Another significant characteristic of the 3Com 2101 is its security measures. With built-in firewall capabilities, the device offers advanced threat protection, making it suitable for environments that handle sensitive information. This focus on security is complemented by features such as virtual private network (VPN) support, allowing for secure remote access. Businesses can confidently use the 2101, knowing that their data is protected from unauthorized access.

In terms of performance, the 3Com 2101 leverages the latest technologies to ensure high-speed data throughput. With support for Ethernet and high-speed broadband connections, it is capable of facilitating fast internet and intranet connections essential for real-time applications. Furthermore, the device is designed for easy scalability, meaning that organizations can expand their network without significant investment in new equipment.

The user-friendly interface of the 3Com 2101 simplifies configuration and management. Network administrators can quickly set up and troubleshoot connectivity issues, thereby minimizing downtime. Additionally, comprehensive monitoring tools ensure that network performance remains optimal, providing insights into usage and potential bottlenecks.

In summary, the 3Com 2101 is a powerful networking device equipped with essential features and advanced technologies aimed at enhancing connectivity and security. Its support for multiple protocols, strong security framework, high performance, and ease of management make it an ideal choice for businesses looking to improve their networking infrastructure. With the 3Com 2101, organizations can confidently navigate the complexities of modern networking with reliability and efficiency.
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