Manuals / 3Com / Communications / Cordless Telephone

3Com 2101 manual Sending messages 33 shared telephone lines

Models: 2101

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phantom mailboxes 38 picking up calls 68

position, wall-mount bracket 87 printing speed dial lists 56 private messages 36 problems, solving 85

Program button, Business Telephone 17 programmable Access buttons

Attendant Console 81 Basic Telephone 23 Business Telephone 17, 19

public address system 73 pulse dialing 77

Q

Quick Reference Guides 14

R

receptionist 8

and the Attendant Console 80

and the Complement Attendant Software 83 Redial button, NBX Business Telephone 18 redialing calls 43

Release button 19

releasing calls with headset 63 relocating telephones 88 remote notification 57 remote offices, calling 73 replying to voice mail messages 31 ringer

tone, choosing 52 volume 49

ringing delayed 76

Do Not Disturb 60

S

scroll buttons 17, 23 security

passwords 26, 27

preventing unauthorized outbound calls 61 wall-mount bracket 87

sending messages 33 shared telephone lines

bridged extensions 75 delayed ringing 76 hunt groups 69

Shift button, Attendant Console 81 simultaneous paging 73

site codes 74

soft buttons, NBX Telephones 17, 22 software, Complement Attendant (CAS) 83 sound volume

of handset, speaker phone, and ringer tone 52 Speaker button on Business Telephone 18 speaker phone 18

problems with 89 using 43 volume 50

speed dials 53 One-Touch 55

personal speed dial numbers 53 printing lists of 56

problems with 90

system-wide speed dial numbers 54 status icons, Basic Telephone display panel 24 SuperStack 3 NBX 8

support bracket

security wall-mount 87 support brackets 86

T

tabs, Complement Attendant Software (CAS) screens 83

telephone icons, Basic Telephone display panel 40 telephone maintenance 85

telephone number, for Off-site notification 57 telephone support brackets 86

telephones cleaning 88 connecting 85 mounting 86

moving and swapping 88 third-party messaging applications 25 time-of-day calling restrictions 61

toll calls, preventing others from dialing 62 tone dialing 77

tones, ringer selection 52 Transfer button

Attendant Console 81

Business Telephone 17 transferring calls 46 troubleshooting 85

list of possible problems 89

U

unauthorized use of telephone, preventing 61 urgent messages 36

user 8

Image 94

3Com 2101 manual Sending messages 33 shared telephone lines

Contents

NBX Telephone Guide United States Government Legend Contents More Ways to Dial a Call An Internal Call From Any Internal NBX TelephoneModifying or Deleting Groups Blind TransferPersonalizing Your Telephone Group Call PickupAttendant Consoles Additional ApplicationsWhere to Find Information How to UseShows where to look for specific information in this guide This GuideDefines some commonly used words and phrases in this guide ConventionsLists conventions that are used throughout this guide IconsComments on DocumentationDocumentation About this Guide Describes how to set up your first password Setting Up Your Password and Voice Mail For the First TimeGetting Started Setting Your NBX NetSet and Messaging Password Microsoft Internet Explorer version 5.5 or later is optimal Quick Reference Icons below the window are shortcuts to these featuresFrequently used features on your telephone GuidesNBX Business Telephones 10 a-f NBX Business Telephones have these featuresBusiness Telephone Buttons Controls HandsetExit Telephone key pad Program button Reserved for future useNBX Business Telephones Business Access Buttons onProgrammable TelephoneBusiness Telephone Status Indicator LightsLight Status NBX Basic Telephone Basic Telephone Buttons Controls NBX Basic Telephone has these featuresExit Programmable Access Buttons on the Basic Telephone Same time Status Icons onBasic Telephone Indicates the status of the lines. See TableNBX Voice Messaging Changing Your PasswordConsiderations Personal Greeting Steps to Changing Your PasswordName Security TipsMessage Indicators When you have messages in your mailbox Click Listen Buttons Managing Your NBX Voice MessagesForwarding a Replying to aMessage Introductory commentsFor details on valid site codes, see your administrator Optionally, press one of these buttons, or proceed to stepSending a Message CreatingDial 2 to select Create and Send a Message Lists Creating PersonalVoice Mail Group Message to everyone on the list at the same timeDial 9 for Mailbox Options Deleting GroupsDial 3 to select Group Lists Press 1, 3, or Your Call Coverage ForwardingIncoming Calls to PointMail Messages Other Ways toManage Your Voice Other KindsNBX Voice Messaging Standard Features On the NBX Basic Telephone, use to manage the two lines Line a Line B How to Manage New CallsSecond Call Managing Multiple Calls on the NBX Basic TelephoneUsing the NBX Telephone Display Panel Managing Multiple Calls on the NBX Basic TelephoneDisplay alternates between the list Tips onMenu choices Setting Your Call Coverage Point Putting a Call On HoldOne Call on Hold Standard Features Direct Mail Transfer From an NBX Telephone, follow these steps Establishing aConference Call Dial a call to an internal or external third partyMore About That You Called your call is answered by someone elseStandard Features Personalizing Your Telephone Ringer Tones Guidelines About Features on NBX TelephonesLog in to NBX NetSet Ringer Tones To assign or change a personal speed dial number Speed DialsGo to NBX NetSet Speed Dials Personal Personalizing Your Telephone Log in to NBX NetSet Speed Dials One Touch Log in to NBX NetSet Speed Dials Personal or System-wide To use the LabelMakersNotification Off-SiteNumber/Address field Additional Notes If you specify EMail for the first attempt If you specify Pager or VoiceMail for the first attemptComes into your voice mailbox Resetting the Off-Site Notification CycleDo Not Disturb DefinitionsUnauthorized Use PreventingYour Telephone Call Permissions Class of ServiceOverride Information Call PermissionsPalm Integration To end calls when using a headset with Getting More from Your Telephone System Listening to Your Messages in Your E-mail or Browser Caller IDClir for Next External Call Only Clir for All External CallsCLIR-NEXT On That allows nonmember pickup Call PickupLog in to NBX NetSet User Information Call Pickup Shows an example of a hunt group configuration Hunt Group Numbers Assigned by the Administrator Click Log In, and then click CloseNetSet User Information Hunt Groups and click Login all Sample Calling Group ConfigurationCall Park System Default Extension NumbersAnnouncement Dial the Call Park extension that was assigned to the call PagingPaging next for details To retrieve a parked call Message in one of three ways, as described in TableUsing Unique Extensions to Dial Remote Offices Example Through 9 that is, ringing is delayed for from 1 to 9 rings ExamplesPulse Dialing Additional Applications This chapter covers these features Attendant ConsolesNBX Attendant ConsoleSee Attendant Console Labels next Attendant Console To use the Attendant Console LabelMaker Labels Log in to NBX NetSet Speed DialsAttendant ComplementSoftware Keyboard Attendant Software Buttons and Keyboard ShortcutsButton Purpose Shortcut Telephone Installation MAINTENANCE, Troubleshooting TelephoneSupport Bracket AdjustingAttaching Low-ProfileShows the NBX Telephone in the wall-mount position Knob for the Handset Support PegSwapping Cleaning YourMoving Your TelephonesTo NBX NetSet NBX Messaging, and then clear Greeting Possible ProblemsPossible Problem Suggested Solutions Only MailboxPossible Problem Index Button on Attendant Console 81 button on Business Telephone NBX 100 Sending messages 33 shared telephone lines Index Index