Call the telephone number nearest you | 3Com 3C971-F guide

B-2 Appendix B: Technical Support

Call the telephone number nearest you:

Country	Data Rate	Telephone Number

Australia	up to 14400 bps	(61)	(2)	9955 2073
France	up to 14400 bps	(33)	(1)	69 86 69 54
Germany	up to 9600 bps	(49)	(89) 627 32 188 or (49) (89)
		627 32 189
Hong Kong	up to 14400 bps	(852) 2537 5608
Italy (fee	up to 14400 bps	(39)	(2)	273 00680
required)
Japan	up to 14400 bps	(81)	(3)	3345 7266
Singapore	up to 14400 bps	(65)	534 5693
Taiwan	up to 14400 bps	(886) (2) 377 5838
U.K.	up to 28800 bps	(44)	(1442) 278278
U.S.	up to 28800 bps	(1) (408) 980 8204

Access by ISDN

ISDN users can dial-in to 3ComBBS using a digital modem for fast access up to 56 Kbps. To access 3ComBBS using ISDN, dial the following number:

(408) 654-2703

World Wide Web Site

Access the latest networking information on 3Com’s World Wide Web site by entering our URL into your Internet browser:

http://www.3Com.com/

This service features news and information about 3Com products, customer service and support, 3Com’s latest news releases, selected articles from 3TECH™ (3Com’s award-winning technical journal) and more.

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3Com 3C971-F manual Call the telephone number nearest you, Access by Isdn

Contents

Network Adapter User Guide PCI 155 Fiber Lifetime Warranty Sweden, Finland, Norway 3C971-F Atmlink PCI 155 Fiber 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Troubleshooting Page Figures Prompt for Additional Channels How to Use This Guide About this GuideIntroduction Text Description Conventions 3C971-F ATMLink PCI Adapter Introduction Product Features 3C971-F Adapter Installation Kit Software DriversPCI Technology Introduction Hardware Installation Installation OverviewTools Required Save the screw for later in this section Installing the 3C971-F Adapter Installing the 3C971-F Adapter Press down gently and ﬁrmly on the board to seat it properly 3SC Duplex Connection Turn on the power to the computer Installation Windows NT DriverOverview Installation Procedures Overview System Requirements Installing the Adapter Device Driver Select the Add Adapter button. The dialog box in -2 appears 1Network Settings Screen 3Selecting the Floppy Drive Insert the device driver diskette in a ﬂoppy disk drive Select the OK button If needed, change the drive designation Edit the PCI adapter parameters 6Conﬁguring the Signaling Transport Edit the signaling transport items 7Completed Network Settings Edit the TCP/IP parameters Select the OK button on the Network Settings screen Windows NT Driver Installation Installing the Adapter Device Driver Select OK when the TCP/IP Conﬁguration is complete Select Restart Now to reboot the computerConﬁguring the LAN Emulation Clients LECs 10LEC Conﬁguration Set the value in the Interrupt list box Elan Name blank Select the Conﬁgure button 11LEC ATM Adapter Conﬁguration Edit the LEC ATM Adapter items Windows NT Driver Installation Select the OK button to exit the LEC Conﬁguration dialog box When all clients are conﬁgured, select the OK button 12LECS/LES Reboot Prompt Select OK Exit Windows NT and reboot the computer Removing a Windows NT Driver Select the Control Panel icon from the Main groupSelect the Remove button 14Conﬁrming Adapter and Driver Removal Select the Restart Now button to reboot the computer Click the OK button in the Network Settings screen Netware 4.1 Server Driver Installation Loading the Novell NetWare Server Driver Select Driver options 3Select Additional Driver Press Insert to install an unlisted driver 5Notes for Selecting a Drive Insert the 3Com 3C971-F driver diskette in a ﬂoppy drive Conﬁguring Network Channels Press Enter to select the driverSelect Yes to copy the driver ﬁles to the server Configuring Network Channels 9Conﬁguring TCP/IP Network Interface 10Change IPX Frame Type Edit Channel number Enter the LECS/LES network address Enter Elan Name Configuring Network Channels Press Enter to accept the assigned number Select Save parameters and load driver 15Prompt for Additional Channels Do one of the following 17Selecting the NCF Files Editor Editing the AUTOEXEC.NCF File Removing a Driver from NetWare From the system prompt, enter the command Select NCF ﬁles options Startup Problems Troubleshooting Applications Problems Bootup Problems Adapter Problems Hardware SpecificationsMemory Bus Interface Standards Compliance Network Connections Range Environment Access by Modem On-line Technical Services Call the telephone number nearest you Access by Isdn Press Return to see the 3ComForum main menu Log on to CompuServe Support from Your Network Supplier Country Telephone Number Fax Number Returning Products for Repair ATM Forum Glossary Call setup Call controlCell Connectionless ATM Cell switchingEnd system Header Mbps Ilmi Multicast Packet switchingMultimode Node Signaling Service bit rate Token ring Virtual circuit virtual channelVirtual path VPI Numerics Index LEC Limited Warranty 3Com Corporation FCC Class a Verification Statement Reader Comment Form 3Com Corporation Business Reply Mail