Troubleshooting | 3Com 3C971-F specification

Editing the AUTOEXEC.NCF File	4-14
Removing a Driver from NetWare	4-15

5TROUBLESHOOTING

Overview 5-1
Startup Problems	5-1
Bootup Problems	5-2
Applications Problems 5-2
Adapter Problems	5-3

ASPECIFICATIONS

Hardware A-1
Memory	A-1
Bus Interface			A-1
PCI Master		A-1
PCI Slave		A-2
Interrupts		A-2
Diagnostics		A-2
Board Dimensions				A-2
Power Requirements				A-2
Network Connections			A-2
Standards Compliance			A-2
Environment	A-3

BTECHNICAL SUPPORT

On-line Technical Services B-1
3Com Bulletin Board Service		B-1
Access by Modem	B-1
Access by ISDN	B-2
World Wide Web Site	B-2
3ComForum on CompuServe		B-3
3ComFacts Automated Fax Service			B-3
Support from Your Network Supplier			B-4
Returning Products for Repair		B-5

GLOSSARY

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3Com 3C971-F manual Troubleshooting

Contents

Network Adapter User Guide PCI 155 Fiber Lifetime Warranty Sweden, Finland, Norway 3C971-F Atmlink PCI 155 Fiber 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Troubleshooting Page Figures Prompt for Additional Channels About this Guide How to Use This GuideIntroduction Text Description Conventions 3C971-F ATMLink PCI Adapter Introduction Product Features Software Drivers 3C971-F Adapter Installation KitPCI Technology Introduction Installation Overview Hardware InstallationTools Required Save the screw for later in this section Installing the 3C971-F Adapter Installing the 3C971-F Adapter Press down gently and ﬁrmly on the board to seat it properly 3SC Duplex Connection Turn on the power to the computer Windows NT Driver InstallationOverview Installation Procedures Overview System Requirements Installing the Adapter Device Driver Select the Add Adapter button. The dialog box in -2 appears 1Network Settings Screen 3Selecting the Floppy Drive Insert the device driver diskette in a ﬂoppy disk drive Select the OK button If needed, change the drive designation Edit the PCI adapter parameters 6Conﬁguring the Signaling Transport Edit the signaling transport items 7Completed Network Settings Edit the TCP/IP parameters Select the OK button on the Network Settings screen Windows NT Driver Installation Installing the Adapter Device Driver Select Restart Now to reboot the computer Select OK when the TCP/IP Conﬁguration is completeConﬁguring the LAN Emulation Clients LECs 10LEC Conﬁguration Set the value in the Interrupt list box Elan Name blank Select the Conﬁgure button 11LEC ATM Adapter Conﬁguration Edit the LEC ATM Adapter items Windows NT Driver Installation Select the OK button to exit the LEC Conﬁguration dialog box When all clients are conﬁgured, select the OK button 12LECS/LES Reboot Prompt Select OK Exit Windows NT and reboot the computer Select the Control Panel icon from the Main group Removing a Windows NT DriverSelect the Remove button 14Conﬁrming Adapter and Driver Removal Select the Restart Now button to reboot the computer Click the OK button in the Network Settings screen Netware 4.1 Server Driver Installation Loading the Novell NetWare Server Driver Select Driver options 3Select Additional Driver Press Insert to install an unlisted driver 5Notes for Selecting a Drive Insert the 3Com 3C971-F driver diskette in a ﬂoppy drive Press Enter to select the driver Conﬁguring Network ChannelsSelect Yes to copy the driver ﬁles to the server Configuring Network Channels 9Conﬁguring TCP/IP Network Interface 10Change IPX Frame Type Edit Channel number Enter the LECS/LES network address Enter Elan Name Configuring Network Channels Press Enter to accept the assigned number Select Save parameters and load driver 15Prompt for Additional Channels Do one of the following 17Selecting the NCF Files Editor Editing the AUTOEXEC.NCF File Removing a Driver from NetWare From the system prompt, enter the command Select NCF ﬁles options Startup Problems Troubleshooting Applications Problems Bootup Problems Adapter Problems Bus Interface SpecificationsHardware Memory Standards Compliance Network Connections Range Environment Access by Modem On-line Technical Services Call the telephone number nearest you Access by Isdn Press Return to see the 3ComForum main menu Log on to CompuServe Support from Your Network Supplier Country Telephone Number Fax Number Returning Products for Repair ATM Forum Glossary Call control Call setupCell Header Cell switchingConnectionless ATM End system Mbps Ilmi Node Packet switchingMulticast Multimode Signaling Service bit rate Virtual circuit virtual channel Token ringVirtual path VPI Numerics Index LEC Limited Warranty 3Com Corporation FCC Class a Verification Statement Reader Comment Form 3Com Corporation Business Reply Mail