Returning Products for Repair | 3Com 3C971-F specification

Returning Products for Repair

B-5

	Telephone
Country	Number

Canada	(905) 882 9964
Denmark*	800 17309
Finland*	0800 113153
France*	05 917959
Germany*	0130 821502
Hong Kong	(852) 868 9111
Ireland*	1 800 553117
Italy*	1678 79489

	Telephone
Country	Number

Singapore	(65) 538 9368
South Africa	(27) (11)	803
	7404
Spain*	900 983125
Sweden*	020 795482
Taiwan	(886) (2)	577
	4352
United Arab	(971) (4)	349049
Emirates
U.K.*	0800 966197
U.S.	(1) (408)	492
	1790

* These numbers are toll-free.

Returning Products for Repair

A product sent directly to 3Com for repair must ﬁrst be assigned a Return Materials Authorization (RMA) number. A product sent to 3Com without an RMA number will be returned to the sender unopened, at the sender’s expense.

To obtain an RMA number, call or fax:

Country	Telephone Number	Fax Number

U.S. and Canada	(800) 876 3266, option	(408) 764 7120
	2
Europe	31 30 60 29900,	(44) (1442)
	option 5	275822
Outside Europe, U.S., and	(1) (408) 492 1790	(1) (408) 764
Canada		7290

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3Com 3C971-F manual Returning Products for Repair, Country Telephone Number Fax Number

Contents

PCI 155 Fiber Network Adapter User Guide Lifetime Warranty Sweden, Finland, Norway 3C971-F Atmlink PCI 155 Fiber 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Troubleshooting Page Figures Prompt for Additional Channels How to Use This Guide About this GuideIntroduction Conventions Text Description Introduction 3C971-F ATMLink PCI Adapter Product Features 3C971-F Adapter Installation Kit Software DriversPCI Technology Introduction Hardware Installation Installation OverviewTools Required Installing the 3C971-F Adapter Save the screw for later in this section Installing the 3C971-F Adapter Press down gently and ﬁrmly on the board to seat it properly 3SC Duplex Connection Turn on the power to the computer Installation Windows NT DriverOverview Installation Procedures Overview System Requirements Installing the Adapter Device Driver 1Network Settings Screen Select the Add Adapter button. The dialog box in -2 appears Insert the device driver diskette in a ﬂoppy disk drive 3Selecting the Floppy Drive If needed, change the drive designation Select the OK button Edit the PCI adapter parameters Edit the signaling transport items 6Conﬁguring the Signaling Transport 7Completed Network Settings Select the OK button on the Network Settings screen Edit the TCP/IP parameters Windows NT Driver Installation Installing the Adapter Device Driver Select OK when the TCP/IP Conﬁguration is complete Select Restart Now to reboot the computerConﬁguring the LAN Emulation Clients LECs Set the value in the Interrupt list box 10LEC Conﬁguration Select the Conﬁgure button Elan Name blank Edit the LEC ATM Adapter items 11LEC ATM Adapter Conﬁguration Windows NT Driver Installation When all clients are conﬁgured, select the OK button Select the OK button to exit the LEC Conﬁguration dialog box Select OK Exit Windows NT and reboot the computer 12LECS/LES Reboot Prompt Removing a Windows NT Driver Select the Control Panel icon from the Main groupSelect the Remove button 14Conﬁrming Adapter and Driver Removal Click the OK button in the Network Settings screen Select the Restart Now button to reboot the computer Netware 4.1 Server Driver Installation Loading the Novell NetWare Server Driver Select Driver options Press Insert to install an unlisted driver 3Select Additional Driver Insert the 3Com 3C971-F driver diskette in a ﬂoppy drive 5Notes for Selecting a Drive Conﬁguring Network Channels Press Enter to select the driverSelect Yes to copy the driver ﬁles to the server Configuring Network Channels 9Conﬁguring TCP/IP Network Interface Edit Channel number 10Change IPX Frame Type Enter Elan Name Enter the LECS/LES network address Configuring Network Channels Select Save parameters and load driver Press Enter to accept the assigned number Do one of the following 15Prompt for Additional Channels Editing the AUTOEXEC.NCF File 17Selecting the NCF Files Editor From the system prompt, enter the command Removing a Driver from NetWare Select NCF ﬁles options Troubleshooting Startup Problems Bootup Problems Applications Problems Adapter Problems Specifications HardwareMemory Bus Interface Network Connections Standards Compliance Environment Range On-line Technical Services Access by Modem Access by Isdn Call the telephone number nearest you Log on to CompuServe Press Return to see the 3ComForum main menu Support from Your Network Supplier Returning Products for Repair Country Telephone Number Fax Number Glossary ATM Forum Call setup Call controlCell Cell switching Connectionless ATMEnd system Header Ilmi Mbps Packet switching MulticastMultimode Node Service bit rate Signaling Token ring Virtual circuit virtual channelVirtual path VPI Index Numerics LEC Limited Warranty 3Com Corporation FCC Class a Verification Statement Reader Comment Form 3Com Corporation Business Reply Mail