5TROUBLESHOOTING
Overview
This chapter provides possible solutions for common
problems encountered during installation and
operation of the 3C971-F adapter. If your problem
cannot be resolved with the suggestions and
comments that follow, please contact one of 3Com’s
technical support services as described in
Appendix B.
Startup Problems
Problem Possible Solution
The computer will
not start or come
on.
1Verify that the power-on LED on the
computer is lit.
2Verify that the computer’s power cord is
intact and is plugged into a working AC
power outlet.
3Check the power source by plugging a
known good appliance or unit into the
outlet.
If the system does not operate when
plugged into the outlet, plug the original
unit’s power cord into a different power
source.
If the computer still does not operate when
plugged into a known working power source,
troubleshoot the computer or install the
adapter card in a different unit.