98APPENDIX F: TECHNICAL SUPPORT

3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week.

To connect to the 3Com FTP site, enter the following information into your FTP client:

Hostname: ftp.3com.com

Username: anonymous

Password: <your Internet e-mail address>

You do not need a user name and password with Web browser software such as Netscape Navigator and Internet Explorer.

3Com Bulletin Board The 3Com BBS contains patches, software, and drivers for 3Com products. Service This service is available through analog modem or digital modem (ISDN)

24 hours a day, 7 days a week.

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:

Country

Data Rate

Telephone Number

 

 

 

Australia

Up to 14,400 bps

61 2 9955 2073

Brazil

Up to 28,800 bps

55 11 5181 9666

France

Up to 14,400 bps

33 1 6986 6954

Germany

Up to 28,800 bps

4989 62732 188

Hong Kong

Up to 14,400 bps

852 2537 5601

Italy

Up to 14,400 bps

39 2 27300680

Japan

Up to 14,400 bps

81 3 5977 7977

Mexico

Up to 28,800 bps

52 5 520 7835

P.R. of China

Up to 14,400 bps

86 10 684 92351

Taiwan, R.O.C.

Up to 14,400 bps

886 2 377 5840

U.K.

Up to 28,800 bps

44 1442 438278

U.S.A.

Up to 53,333 bps

1 847 262 6000

 

 

 

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3Com DSA-3CV1001-02 service manual Username anonymous, Hours a day, 7 days a week, Access by Analog Modem