74 APPENDIX A: TROUBLESHOOTING
Using a PC Terminal Emulator to Solve Problems

Refer to Appendix E for setting the parameters of a terminal emulation

program. Then refer to Chapter 4 Using the Local Management Accessfor

connecting the management PC to the VCN AP to operate the

management menus.

Table10 Summary of VCN AP LED Indications after POST

Problem Solution
The power LED
remains OFF after
power connection
Check the power connections and the ac/dc adapter. Plug in
the power cable if necessary.
The power LED
remains orange
longer than 30
seconds.
A hardware fault has been detected in the VCN AP.
Power the VCN AP OFF and then ON. If the problem persists,
contact 3Com.
The Line LED is not
green.
Check the line connection. If the line connections are
appropriate, the VCN AP is not functioning.
Power the VCN AP OFF and then ON. If the problem persists,
contact 3Com.
The Ethernet LED is
OFF.
Check the Ethernet cable. The problem could be in your NIC
or in the VCN AP.
Power the VCN AP OFF and then ON. If the problem persists,
contact 3Com.