Access by Digital Modem, 847 262, 408 727 | 3Com DSA-3CV1001-02

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Access by Digital Modem

ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. To access the 3Com BBS using ISDN, call the following number:

1 847 262 6000

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Service day, 7 days a week.

Call 3Com Facts using your Touch-Tone telephone:

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Support from Your If you require additional assistance, contact your network supplier. Many

Network Supplier suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the following information ready:

■Product model name, part number, and serial number

■A list of system hardware and software, including revision levels

■Diagnostic error messages

■Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, see the following section on how to contact 3Com.

Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, call the 3Com technical telephone support phone number at the location nearest you.

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3Com DSA-3CV1001-02 service manual Access by Digital Modem, 847 262, 408 727

Contents

Visitor and Community Network Access Point 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Icon Description About this GuideConventions List conventions that are used throughout this guide Compliance RelatedDocumentation Year Contents Summary and Structure of the Menus Login Using the Local Management Access 3Com FTP Site Online Technical Services World Wide Web SitePage Community Features BenefitsOverview Visitor Overview Shows a typical MTU/MDU application Visitor Community Network Applications Features PBX VCN AP Software Download Network Configuration Describes the LEDs and connectors on the front panel VCN Access Point LEDs and Connectors Front ViewType State Used to VCN AP Unit LEDs and Connectors Back Panel Describes the connectors on the back panel To reduce the risk of electrocution and fire Safety Information Sicherheitsvorkeh- rungen für den VCN Access Point Précautions de sécurité concernant le VCN Access Point Sicherheitsvorkehrungen für den VCN Access Point Safety Information 3Com Installing and Operating VCN Access PointUnpacking List Quantity Supplied by Under a table, see Installing the VCNAccess Point Wall, see Apply the paper template to the wall as shown in Figure Access Point on a Wall Drill Holes for Anchors Insert the three anchors. See Figure Inserting Anchors Screw Holes in the Top of the VCN AP Drive the last screw into the wall anchor to the full depth VCN AP without Curved Cover Table the lower surface of a table, as in Figure Ap er tem pla te Lin e W e r Driving Two Screws into the Table Is aligned with the VCN APs small screw hole. See Figure Inserting the VCN AP under the Table Completion of Mounting the VCN AP Under the Table Preparing VCN AP for Table Top Use Troubleshooting, section Power-on Self Test Post Any front panel connection Operating the VCNVCN AP may be used for the following Making a Voice Call Receiving Faxes Receiving Data Traffic Terminal Using the Local Management AccessUsing Management Menus Terminal EmulatorMenus use the management system efficiently Menu Hierarchy Type your Login ID and press Enter Type your password and press EnterNumber Sequence Corresponding to Submenus VCN AP Main Menu Return to Previous Menu Option VCN AP Management Menu Version Screen Ethernet Traffic Counters Ethernet Traffic Count Screen Ethernet Status If a PC is not connected, the message in appears Reset CountersChange Ethernet Work Mode Menu Learning Table Setting Internal Loopback Mode Setting External Loopback Mode When you discard the operation, the message appears Hdlc Traffic Counters Hdlc Menu To view the Hdlc Menu Hdlc Status Type y and press Enter to perform the reset Hdlc Status Screen Change Hdlc Work Mode Normal mode is lack of loopbacks Operation Mode Selector Menu appears Enter F Reset messages Vdsl QAM Channel Status Report To set the Vlan ID perform the following steps Set Vlan ID for Management To change the password, do as follows Set Ethernet Half/Full Duplex ModeEnter the desired mode a confirmation message appears Change Password Interface from the Local Management port Set to Factory Defaults Access in this manual ProcedureDownload Downloading Software to the LCs in the VCN AC VCN Service Switch 10 Front Pane Software Download Network Configuration Enter the AC Vlan ID and press Enter. The message appears Software Download Menu LC Downloading State Table LC Downloading Results Enter the AP Vlan ID and press Enter. The message appears Downloading Software to VCN APs AP Downloading State Table Check Software Download for the LC Cards Download Failed for One or More Line Cards but not All Download Failed for all LCs and all VCN APs Download Failed for One or More VCN APs but not All Determining VCN AP Status During Post TroubleshootingState Ethernet Line Power Use the front panel LEDs to determine each port’s status State Indicates ProblemsDescribes the LEDs VCN AP LEDs VCN AP is not VCN AP VCN AC Summary of VCN AP LED Indications after Post Problem Solution NIC Counter Counts the Frames Normal Count Indicates Hdlc Traffic Count IndicatorsSummary of Problems Indicated by Counts of Errored Frames Summary Abnormal Indications From Traffic Counts Error message Significance User Action Fatal Error Messages Appendix a Troubleshooting EMC Product Specification Appendix B Product Specification Local Access Management Menu appears Confirm Reset Board Type S the downloading message appears Figure Type Y to reset. The screen in appears Procomm Plus Terminal Screen Procomm window , select Data Send File Figure Select the correct file and click Open Screen in appears Send File Status Window While the file is downloading, the status window in appears Flash VCN AP LM Terminal Connector Pin Assignment PIN Assignments for LMA D CablePin No. Assignment VCN AP describes the pin assignments MiniDIN DB-9 Pin No Pin No. Assignment LM Cable Wiring LM Cable Connections Appendix D PIN Assignments for LMA Cable Defining Terminal Emulation SettingsTerminal Emulation Settings To define the terminal emulation settings Procomm Plus Settings Terminal SettingsConfiguration Bar Terminal settings can be established in one of two ways No From Left Function Settings Procomm Setup Window Connection Properties Window Flow control Online Technical ServicesServices Technical Support Country Data Rate Telephone Number Access by Analog ModemUsername anonymous Hours a day, 7 days a week Access by Digital Modem 847 262408 727 Country Telephone Number Asia, Pacific Rim Europe, South Africa, and Middle East Country Telephone Number Fax Number Page Numbers Index Remote software download Requirements 3Com Corporation Limited Warranty Obtaining Warranty Service Governing LAW Ninety 90 days EMC Statements