Support from Your Network Supplier
Access by Digital Modem
ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 56 Kbps. To access the 3Com BBS using ISDN, use the following number:
1 408 654 2703
3ComFacts The 3ComFacts automated fax service provides technical articles, Automated Fax diagrams, and troubleshooting instructions on 3Com products 24 hours a
Service day, 7 days a week.
Call 3ComFacts using your
1 408 727 7021
Support from Your If additional assistance is required, contact your network supplier. Many
Network Supplier suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.
When you contact your network supplier for assistance, have the following information ready:
Product model name, part number, and serial number
A list of system hardware and software, including revision levels
Diagnostic error messages
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following section on how to contact 3Com.
Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, please call the 3Com technical telephone support phone number at the location nearest you.
