D-4 APPENDIX D: TECHNICAL SUPPORT
When you contact 3Com for assistance, have the following information ready:
Product model name, part number, and serial number
A list of system hardware and software, including revision levels
Diagnostic error messages
Details about recent configuration changes, if applicable
Below is a list of worldwide technical telephone support numbers:
Country | Telephone Number | Country | Telephone Number |
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Asia Pacific Rim | 1 800 678 515 | New Zealand | 0800 446 398 |
Australia | |||
China |
| Singapore | 800 6161 463 |
From anywhere in China: | 86 21 6350 1590 | S. Korea |
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From Shanghai: | 10 800 3656 | From anywhere in S. Korea: | 82 2 3455 6455 |
Hong Kong | 800 933 486 | From Seoul: | 00798 611 2230 |
India | 61 2 9937 5085 | Taiwan | 0080 611 261 |
Indonesia | 001 800 61 009 | Thailand | 001 800 611 2000 |
Japan | 0031 61 6439 | Pakistan | 61 2 9937 5085 |
Malaysia | 1800 801 777 | Philippines | 1235 61 266 2602 |
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Europe | +31 (0)30 6029900 phone |
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From anywhere in Europe, |
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call: | +31 (0)30 6029999 fax |
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From the following European countries, you may use the
Austria | 06 607468 | Netherlands | 0800 0227788 |
Belgium | 0800 71429 | Norway | 800 11376 |
Denmark | 800 17309 | Poland | 0800 3111206 |
Finland | 0800 113153 | Portugal | 05 05313416 |
France | 0800 917959 | South Africa | 0800 995014 |
Germany | 0130 821502 | Spain | 900 983125 |
Hungary | 00800 12813 | Sweden | 020 795482 |
Ireland | 1 800 553117 | Switzerland | 0800 55 3072 |
Israel | 177 3103794 | U.K. | 0800 966197 |
Italy | 1678 79489 |
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Latin America | 541 312 3266 | Colombia | 571 629 4847 |
Argentina | |||
Brazil | 55 11 523 2725, ext. 422 | Mexico | 01 800 849 2273 |
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North America | 1 800 NET 3Com |
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| (1 800 638 3266) |
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