Updating the Notebook BIOS

Hewlett-Packard may provide updates to the notebook’s BIOS to enhance the capabilities of your system. Check the HP Business Support web site (www.hp.com/go/bizsupport). Installation utilities and instructions will be provided with the updates.

Updating the Windows Drivers

From time to time, HP releases updated versions of the drivers for your notebook. These updates are intended to fix any problems that could be encountered in the drivers, and to keep your notebook running smoothly. In addition, HP normally provides drivers for other versions of Microsoft Windows, in case you decide to install a different version of Windows.

•Download the latest drivers for your notebook from the HP Business Support web site (www.hp.com/go/bizsupport). Follow the instructions included with the drivers.

38	Reinstalling and Updating Software	zt1100/xz200 and xt1500 Series
		Troubleshooting and Self-Repair Guide

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3D Connexion XT1500, ZT1000 Updating the Notebook BIOS, Updating the Windows Drivers, Reinstalling and Updating Software

Contents

7HFKQRORJ\&RGH,& WURXEOHVKRRWLQJ DQGVHOIUHSDLU W VHULHVWVHULHV JXLGH 1070 NE Circle Blvd., MS 425E Edition HistoryHewlett-PackardCompany HP Notebook Customer Care Corvallis, OR 97330, U.S.A Technology Codes Reinstalling and Updating Software ContentsTroubleshooting and Diagnostics Removing and Replacing Parts Reference Information FiguresTables Page Figure 1. Front View Notebook FeaturesProduct Information Product Information Figure 2. Back View Figure 3. Bottom View Figure 4. Main Status Lights 2.Power mode3.Battery charge status 1.Hard disk drive activity Figure 5. Keyboard Status Lights 3.CD/DVD drive activity. The drive is active Power mode On Operating the NotebookTurning the Notebook On and Off Standby Figure 7. Pressing the Reset Switch Resetting the NotebookChanging the Boot Device Dimensions Hardware SpecificationsProcessor and Bus Architecture Graphics Power Physical Attributes Environmental Limits Major ICs Input/Output Expandability Security FeaturesCommunications Keyboard and Pointing Devices If no sound is audible Troubleshooting and DiagnosticsAudio Problems If sound does not record If a CD or DVD plays erratically CD and DVD ProblemsIf you can’t boot from a CD in the CD/DVD drive If a DVD movie stops playing in the middle If a DVD doesn’t play with two displays Display ProblemsIf a DVD movie doesn’t fill the screen If the notebook is on, but the screen is blank If one or more display pixels look bad If the notebook’s hard drive doesn’t spin Floppy Disk Drive ProblemsHard Disk Drive Problems If the hard disk makes a buzzing or whining noise Keyboard and Pointing Device Problems Heat ProblemsInfrared Problems If you have problems with infrared communication If a special feature on a USB mouse doesn’t work LAN ProblemsIf you can’t type the euro symbol If the notebook stops responding after booting If a message says you are out of memory Memory ProblemsModem Problems If memory doesn’t increase after adding RAM If the modem will not connect at 56K speed If the modem dials incorrectlyIf the modem dials but doesn’t connect If the modem will not connect at any speed If the modem isn’t detected One-TouchButton ProblemsIf the modem causes an ERROR message If the modem dials but you can’t hear it If a USB modem doesn’t work properly Parallel and USB ProblemsIf a USB mouse doesn’t work properly If the parallel port is not working If the notebook doesn’t recognize a PC card PC Card PCMCIA ProblemsPerformance Problems If an I/O card stops communicating properly If the notebook stops responding Power and Battery ProblemsIf the battery doesn’t charge If the notebook keeps beeping If the notebook doesn’t go on standby as expected SD Cards and MMC Cards Printing ProblemsStartup Problems If a printer doesn’t print If the notebook won’t boot from battery power Standby and Resume ProblemsWireless Problems If you have problems with wireless communication If the wireless link icon in the taskbar is red If you can connect, but the network is slow Using the e-DiagtoolsDiagnostic Tests Using the BIOS Configuration Utility Exit Menu Setting Components Menu SettingSecurity Menu Setting Page Reinstalling and Updating Software Recovering the Factory Software Installation Updating the Notebook BIOS Updating the Windows Drivers Removing and Replacing Parts Removal Procedure Removing the BatteryTable 1. Battery Replacement Part Numbers Figure 8. Removing the Battery Reassembly Notes Removing the Optical Drive Module Figure 9. Releasing the Plug-inModule Figure 10. Removing the Hard Disk Drive Table 3. Hard Disk Drive Replacement Part NumbersRemoving the Hard Disk Drive Reassembly Notes Figure 11. Removing the Hard Disk Tray Table 4. Mini-PCICard Replacement Part Numbers Removing the Mini-PCICard Figure 12. Removing the Mini-PCICard Table 5. Keyboard Cover Replacement Part Numbers Removing the Keyboard Cover Figure 14. Removing the Keyboard Cover Part NumberExchange Part Number Table 6. Keyboard Replacement Part NumbersRemoving the Keyboard Figure 16. Disconnecting the Keyboard Removing an Expansion SDRAM Module Table 7. SDRAM Module Replacement Part NumbersRemoving an SDRAM Module Figure 17. Removing an Expansion SDRAM Module Figure 19. Removing the System SDRAM Module Figure 18. Installing an Expansion SDRAM ModuleRemoving the System SDRAM Module Figure 20. Removing the Speakers Table 8. Speaker Replacement Part NumbersRemoving the Speakers Table 9. Fan Replacement Part Numbers Removing the Fan Figure 21. Removing the Fan Reassembly Notes Replacement Procedure Replacing Small Parts and AccessoriesTable 10. Replacing Small Parts Part Cover, mini-PCI Cover, expansion SDRAM Other Accessories Accessory New AccessoriesTested Cross-PlatformAccessories Hewlett-PackardDisplay Quality Statement Password Removal PolicyReference Information Imperfections Not Allowed Type of Imperfection Electrical ImperfectionsMechanical Imperfections

3D Connexion XT1500, ZT1000, XZ200 manual Updating the Notebook BIOS, Updating the Windows Drivers

Models: XT1500 XZ200 ZT1000

Updating the Notebook BIOS

Updating the Windows Drivers