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3D Connexion XT1500 zt1100/xz200 and xt1500 Series, Troubleshooting and Diagnostics, Description

Models: XT1500 XZ200 ZT1000

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Components Menu

Components Menu

Setting

Keyboard Numlock

LCD Display on/off (selected models)

LCD Display Date/Time (selected models)

Security Menu

Setting

Set Admin Password

Set User Password

Exit Menu

Setting

Save and Reboot

Exit (No Save)

Default Settings

Restore Settings

Description	Default
Sets whether keyboard Num Lock is enabled at startup.	Enabled
Enables the LCD status panel.	Enabled

Sets the format for displaying the date and time on the LCD	mm/dd/yy
status panel.	hh:mm AM/PM

	Description	Default
	Press Enter to set, change, or clear the administrator	Enter
	password, which protects BIOS settings. The password can
	have no more than 8 characters (0-9, A-Z), and cannot include
	special or accented characters. Also sets whether the
	password is required when the notebook boots, or to enter the
	BIOS configuration utility.
	Press Enter to set, change, or clear the user password. The	Enter
	password can have no more than 8 characters (0-9, A-Z), and
	cannot include special or accented characters. (The
	administrator password must be set first.) Also sets whether
	the password is required when the notebook boots, or to enter
	the BIOS configuration utility.

	Description
	Saves changes, then exits and reboots.
	Discards any changes made since last save, then exits and
	reboots. Does not affect password, date, or time changes.
	Restores default settings, and remains in the BIOS
	configuration utility. Does not affect password, date, or time
	changes.
	Discards any Setup changes made since last save, and
	remains in Setup. Does not affect password, date, or time
	changes.

zt1100/xz200 and xt1500 Series	Troubleshooting and Diagnostics	35
Troubleshooting and Self-Repair Guide

Image 35

3D Connexion XT1500 zt1100/xz200 and xt1500 Series, Troubleshooting and Diagnostics, Troubleshooting and Self-RepairGuide

Contents

JXLGH W VHULHVWVHULHV 7HFKQRORJ\&RGH,& WURXEOHVKRRWLQJ DQGVHOIUHSDLUCorvallis, OR 97330, U.S.A Edition HistoryHewlett-PackardCompany HP Notebook Customer Care 1070 NE Circle Blvd., MS 425Ezt1100/xz200 and xt1500 Series Technology CodesTroubleshooting and Self-RepairGuide Removing and Replacing Parts ContentsTroubleshooting and Diagnostics Reinstalling and Updating SoftwareReference Information FiguresTables Page Troubleshooting and Self-RepairGuide Notebook FeaturesProduct Information Figure 1. Front Viewzt1100/xz200 and xt1500 Series Figure 2. Back ViewTroubleshooting and Self-RepairGuide Product InformationProduct Information Figure 3. Bottom ViewTroubleshooting and Self-RepairGuide zt1100/xz200 and xt1500 Series1.Hard disk drive activity 2.Power mode3.Battery charge status Figure 4. Main Status Lightszt1100/xz200 and xt1500 Series Figure 5. Keyboard Status Lights3.CD/DVD drive activity. The drive is active Troubleshooting and Self-RepairGuidePower mode On Operating the NotebookTurning the Notebook On and Off Troubleshooting and Self-RepairGuideFigure 7. Pressing the Reset Switch Resetting the NotebookChanging the Boot Device Dimensions Hardware SpecificationsTroubleshooting and Self-RepairGuide Processor and Bus Architecture Graphics PowerProduct Information Troubleshooting and Self-RepairGuideInput/Output Expandability Security Features zt1100/xz200 and xt1500 SeriesIf sound does not record Troubleshooting and DiagnosticsAudio Problems If no sound is audibleIf a DVD movie stops playing in the middle CD and DVD ProblemsIf you can’t boot from a CD in the CD/DVD drive If a CD or DVD plays erraticallyIf the notebook is on, but the screen is blank Display ProblemsIf a DVD movie doesn’t fill the screen If a DVD doesn’t play with two displaysIf one or more display pixels look bad If the hard disk makes a buzzing or whining noise Floppy Disk Drive ProblemsHard Disk Drive Problems If the notebook’s hard drive doesn’t spinIf you have problems with infrared communication Heat ProblemsInfrared Problems Keyboard and Pointing Device ProblemsIf the notebook stops responding after booting LAN ProblemsIf you can’t type the euro symbol If a special feature on a USB mouse doesn’t workIf memory doesn’t increase after adding RAM Memory ProblemsModem Problems If a message says you are out of memoryIf the modem will not connect at any speed If the modem dials incorrectlyIf the modem dials but doesn’t connect If the modem will not connect at 56K speedIf the modem dials but you can’t hear it One-TouchButton ProblemsIf the modem causes an ERROR message If the modem isn’t detectedIf the parallel port is not working Parallel and USB ProblemsIf a USB mouse doesn’t work properly If a USB modem doesn’t work properlyIf an I/O card stops communicating properly PC Card PCMCIA ProblemsPerformance Problems If the notebook doesn’t recognize a PC cardIf the notebook keeps beeping Power and Battery ProblemsIf the battery doesn’t charge If the notebook stops respondingIf the notebook doesn’t go on standby as expected If a printer doesn’t print Printing ProblemsStartup Problems SD Cards and MMC CardsIf you have problems with wireless communication Standby and Resume ProblemsWireless Problems If the notebook won’t boot from battery powerTroubleshooting and Self-RepairGuide If the wireless link icon in the taskbar is redIf you can connect, but the network is slow Troubleshooting and DiagnosticsUsing the e-DiagtoolsDiagnostic Tests zt1100/xz200 and xt1500 Series Using the BIOS Configuration UtilityTroubleshooting and Diagnostics Troubleshooting and Self-RepairGuideSecurity Menu Setting Troubleshooting and DiagnosticsTroubleshooting and Self-RepairGuide Components Menu SettingPage Recovering the Factory Software Installation Reinstalling and Updating SoftwareTroubleshooting and Self-RepairGuide Updating the Notebook BIOSUpdating the Windows Drivers Reinstalling and Updating SoftwareRemoving and Replacing Parts Figure 8. Removing the Battery Reassembly Notes Removing the BatteryTable 1. Battery Replacement Part Numbers Removal ProcedureRemoving and Replacing Parts Removing the Optical Drive ModuleFigure 9. Releasing the Plug-inModule Removal ProcedureRemoval Procedure Table 3. Hard Disk Drive Replacement Part NumbersRemoving the Hard Disk Drive Figure 10. Removing the Hard Disk DriveFigure 11. Removing the Hard Disk Tray Reassembly NotesRequired Equipment Table 4. Mini-PCICard Replacement Part NumbersRemoving the Mini-PCICard Removal ProcedureTroubleshooting and Self-RepairGuide Figure 12. Removing the Mini-PCICardReassembly Notes Removing and Replacing PartsRequired Equipment Table 5. Keyboard Cover Replacement Part NumbersRemoving the Keyboard Cover Removal ProcedureTroubleshooting and Self-RepairGuide Figure 14. Removing the Keyboard CoverReassembly Notes Removing and Replacing PartsRemoving and Replacing Parts Table 6. Keyboard Replacement Part NumbersRemoving the Keyboard Removal ProcedureTroubleshooting and Self-RepairGuide Figure 16. Disconnecting the KeyboardReassembly Notes Removing and Replacing PartsFigure 17. Removing an Expansion SDRAM Module Table 7. SDRAM Module Replacement Part NumbersRemoving an SDRAM Module Removing an Expansion SDRAM ModuleReassembly Notes Figure 18. Installing an Expansion SDRAM ModuleRemoving the System SDRAM Module Figure 19. Removing the System SDRAM ModuleRemoval Procedure Table 8. Speaker Replacement Part NumbersRemoving the Speakers Figure 20. Removing the SpeakersRequired Equipment Table 9. Fan Replacement Part NumbersRemoving the Fan Removal Procedurezt1100/xz200 and xt1500 Series Figure 21. Removing the Fan Reassembly NotesRemoving and Replacing Parts Troubleshooting and Self-RepairGuideTroubleshooting and Self-RepairGuide Replacing Small Parts and AccessoriesTable 10. Replacing Small Parts Removing and Replacing PartsTested Cross-PlatformAccessories Removing and Replacing PartsTroubleshooting and Self-RepairGuide Accessory New AccessoriesHewlett-PackardDisplay Quality Statement Password Removal PolicyReference Information Type of Imperfection Electrical Imperfections Troubleshooting and Self-RepairGuideReference Information zt1100/xz200 and xt1500 Series