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3D Connexion ZT1000, XZ200, XT1500 manual zt1100/xz200 and xt1500 Series, Product Information

Models: XT1500 XZ200 ZT1000

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Communications

Communications

Keyboard and Pointing Devices

Input/Output

Expandability

Security Features

Environmental Limits

Major ICs

56 Kpbs Ambit modem. 10/100 LAN integrated.

87/88/91-key touch-type QWERTY keyboard with 101/102 key emulation. Embedded numeric keypad.

12 function (Fn) keys.

5user-programmable One-Touch buttons. Touch pad with lock button and on-off indicator. Left and right click buttons, vertical scroll pad.

2 universal serial bus (USB) ports.

15-pin VGA video-out (blue) with DDC support. (Resolution up to 1600 × 1200 × 64K or 16M colors. Refresh rate of 60 to 85 Hz, depending on resolution and color depth.) RJ-45 LAN jack.

25-pin bi-directional high-speed ECP/EPP parallel (burgundy). S-video TV out (yellow).

IEEE 1394 port.

Docking port: supports optional simple port replicator. One DC-in jack.

One microphone-in jack One headphone-out jack.

One Type II 16-/32-bit PC Card slot (3.3- and 5-V support).

CardBus enabled.

One integrated Secure Digital Multi-Media Card slot.

Optional simple port replicator (selected models).

User and administrator passwords.

DMI-accessible electronic serial number.

Kensington MicroSaver lock slot.

Operating temperature: 0 to 40 °C (32 to 104 °F).

Operating humidity: 10 to 90 percent RH (0 to 40 °C).

Operating altitude: up to 10,000 ft (3000 m) at 25 °C (77 °F).

Storage (non-operating) temperature: –20 to 65 °C (–4 to 149 °F).

CPU: Intel Mobile Pentium 4 processor.

North Bridge: VIA Pro Savage P4N266

South Bridge: VIA VT8233CE

Display controller: S3 Savage 4 in North Bridge.

Audio controller: VIA/Realtek ALC201 AC97 Codec.

CD player controller: O2 OZ-163.

LAN: Realtek RTL8100L.

CardBus controller: ENE 1410

Keyboard/embedded controller: National NS87591.

Super I/O: in South Bridge + VT1211.

SD/MMC controller: W83L518D

IEEE 1394 controller: VIA VT6306

zt1100/xz200 and xt1500 Series	Product Information	15
Troubleshooting and Self-Repair Guide

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3D Connexion ZT1000, XZ200 manual zt1100/xz200 and xt1500 Series, Product Information, Troubleshooting and Self-RepairGuide

Contents

JXLGH W VHULHVWVHULHV 7HFKQRORJ\&RGH,& WURXEOHVKRRWLQJ DQGVHOIUHSDLUCorvallis, OR 97330, U.S.A Edition HistoryHewlett-PackardCompany HP Notebook Customer Care 1070 NE Circle Blvd., MS 425ETechnology Codes Troubleshooting and Self-RepairGuidezt1100/xz200 and xt1500 Series Removing and Replacing Parts ContentsTroubleshooting and Diagnostics Reinstalling and Updating SoftwareFigures TablesReference Information Page Troubleshooting and Self-RepairGuide Notebook FeaturesProduct Information Figure 1. Front Viewzt1100/xz200 and xt1500 Series Figure 2. Back ViewTroubleshooting and Self-RepairGuide Product InformationProduct Information Figure 3. Bottom ViewTroubleshooting and Self-RepairGuide zt1100/xz200 and xt1500 Series1.Hard disk drive activity 2.Power mode3.Battery charge status Figure 4. Main Status Lightszt1100/xz200 and xt1500 Series Figure 5. Keyboard Status Lights3.CD/DVD drive activity. The drive is active Troubleshooting and Self-RepairGuidePower mode On Operating the NotebookTurning the Notebook On and Off Troubleshooting and Self-RepairGuideResetting the Notebook Changing the Boot DeviceFigure 7. Pressing the Reset Switch Dimensions Hardware SpecificationsTroubleshooting and Self-RepairGuide Processor and Bus Architecture Graphics PowerProduct Information Troubleshooting and Self-RepairGuideInput/Output Expandability Security Features zt1100/xz200 and xt1500 SeriesIf sound does not record Troubleshooting and DiagnosticsAudio Problems If no sound is audibleIf a DVD movie stops playing in the middle CD and DVD ProblemsIf you can’t boot from a CD in the CD/DVD drive If a CD or DVD plays erraticallyIf the notebook is on, but the screen is blank Display ProblemsIf a DVD movie doesn’t fill the screen If a DVD doesn’t play with two displaysIf one or more display pixels look bad If the hard disk makes a buzzing or whining noise Floppy Disk Drive ProblemsHard Disk Drive Problems If the notebook’s hard drive doesn’t spinIf you have problems with infrared communication Heat ProblemsInfrared Problems Keyboard and Pointing Device ProblemsIf the notebook stops responding after booting LAN ProblemsIf you can’t type the euro symbol If a special feature on a USB mouse doesn’t workIf memory doesn’t increase after adding RAM Memory ProblemsModem Problems If a message says you are out of memoryIf the modem will not connect at any speed If the modem dials incorrectlyIf the modem dials but doesn’t connect If the modem will not connect at 56K speedIf the modem dials but you can’t hear it One-TouchButton ProblemsIf the modem causes an ERROR message If the modem isn’t detectedIf the parallel port is not working Parallel and USB ProblemsIf a USB mouse doesn’t work properly If a USB modem doesn’t work properlyIf an I/O card stops communicating properly PC Card PCMCIA ProblemsPerformance Problems If the notebook doesn’t recognize a PC cardIf the notebook keeps beeping Power and Battery ProblemsIf the battery doesn’t charge If the notebook stops respondingIf the notebook doesn’t go on standby as expected If a printer doesn’t print Printing ProblemsStartup Problems SD Cards and MMC CardsIf you have problems with wireless communication Standby and Resume ProblemsWireless Problems If the notebook won’t boot from battery powerTroubleshooting and Self-RepairGuide If the wireless link icon in the taskbar is redIf you can connect, but the network is slow Troubleshooting and DiagnosticsUsing the e-DiagtoolsDiagnostic Tests zt1100/xz200 and xt1500 Series Using the BIOS Configuration UtilityTroubleshooting and Diagnostics Troubleshooting and Self-RepairGuideSecurity Menu Setting Troubleshooting and DiagnosticsTroubleshooting and Self-RepairGuide Components Menu SettingPage Recovering the Factory Software Installation Reinstalling and Updating SoftwareTroubleshooting and Self-RepairGuide Updating the Notebook BIOSUpdating the Windows Drivers Reinstalling and Updating SoftwareRemoving and Replacing Parts Figure 8. Removing the Battery Reassembly Notes Removing the BatteryTable 1. Battery Replacement Part Numbers Removal ProcedureRemoving and Replacing Parts Removing the Optical Drive ModuleFigure 9. Releasing the Plug-inModule Removal ProcedureRemoval Procedure Table 3. Hard Disk Drive Replacement Part NumbersRemoving the Hard Disk Drive Figure 10. Removing the Hard Disk DriveFigure 11. Removing the Hard Disk Tray Reassembly NotesRequired Equipment Table 4. Mini-PCICard Replacement Part NumbersRemoving the Mini-PCICard Removal ProcedureTroubleshooting and Self-RepairGuide Figure 12. Removing the Mini-PCICardReassembly Notes Removing and Replacing PartsRequired Equipment Table 5. Keyboard Cover Replacement Part NumbersRemoving the Keyboard Cover Removal ProcedureTroubleshooting and Self-RepairGuide Figure 14. Removing the Keyboard CoverReassembly Notes Removing and Replacing PartsRemoving and Replacing Parts Table 6. Keyboard Replacement Part NumbersRemoving the Keyboard Removal ProcedureTroubleshooting and Self-RepairGuide Figure 16. Disconnecting the KeyboardReassembly Notes Removing and Replacing PartsFigure 17. Removing an Expansion SDRAM Module Table 7. SDRAM Module Replacement Part NumbersRemoving an SDRAM Module Removing an Expansion SDRAM ModuleReassembly Notes Figure 18. Installing an Expansion SDRAM ModuleRemoving the System SDRAM Module Figure 19. Removing the System SDRAM ModuleRemoval Procedure Table 8. Speaker Replacement Part NumbersRemoving the Speakers Figure 20. Removing the SpeakersRequired Equipment Table 9. Fan Replacement Part NumbersRemoving the Fan Removal Procedurezt1100/xz200 and xt1500 Series Figure 21. Removing the Fan Reassembly NotesRemoving and Replacing Parts Troubleshooting and Self-RepairGuideTroubleshooting and Self-RepairGuide Replacing Small Parts and AccessoriesTable 10. Replacing Small Parts Removing and Replacing PartsTested Cross-PlatformAccessories Removing and Replacing PartsTroubleshooting and Self-RepairGuide Accessory New AccessoriesPassword Removal Policy Reference InformationHewlett-PackardDisplay Quality Statement Type of Imperfection Electrical Imperfections Troubleshooting and Self-RepairGuideReference Information zt1100/xz200 and xt1500 Series