Zt1100/xz200 and xt1500 Series | 3D Connexion ZT1000, XZ200, XT1500

Communications

Communications

Keyboard and Pointing Devices

Input/Output

Expandability

Security Features

Environmental Limits

Major ICs

56 Kpbs Ambit modem. 10/100 LAN integrated.

87/88/91-key touch-type QWERTY keyboard with 101/102 key emulation. Embedded numeric keypad.

12 function (Fn) keys.

5user-programmable One-Touch buttons. Touch pad with lock button and on-off indicator. Left and right click buttons, vertical scroll pad.

2 universal serial bus (USB) ports.

15-pin VGA video-out (blue) with DDC support. (Resolution up to 1600 × 1200 × 64K or 16M colors. Refresh rate of 60 to 85 Hz, depending on resolution and color depth.) RJ-45 LAN jack.

25-pin bi-directional high-speed ECP/EPP parallel (burgundy). S-video TV out (yellow).

IEEE 1394 port.

Docking port: supports optional simple port replicator. One DC-in jack.

One microphone-in jack One headphone-out jack.

One Type II 16-/32-bit PC Card slot (3.3- and 5-V support).

CardBus enabled.

One integrated Secure Digital Multi-Media Card slot.

Optional simple port replicator (selected models).

User and administrator passwords.

DMI-accessible electronic serial number.

Kensington MicroSaver lock slot.

Operating temperature: 0 to 40 °C (32 to 104 °F).

Operating humidity: 10 to 90 percent RH (0 to 40 °C).

Operating altitude: up to 10,000 ft (3000 m) at 25 °C (77 °F).

Storage (non-operating) temperature: –20 to 65 °C (–4 to 149 °F).

CPU: Intel Mobile Pentium 4 processor.

North Bridge: VIA Pro Savage P4N266

South Bridge: VIA VT8233CE

Display controller: S3 Savage 4 in North Bridge.

Audio controller: VIA/Realtek ALC201 AC97 Codec.

CD player controller: O2 OZ-163.

LAN: Realtek RTL8100L.

CardBus controller: ENE 1410

Keyboard/embedded controller: National NS87591.

Super I/O: in South Bridge + VT1211.

SD/MMC controller: W83L518D

IEEE 1394 controller: VIA VT6306

zt1100/xz200 and xt1500 Series	Product Information	15
Troubleshooting and Self-Repair Guide

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3D Connexion ZT1000, XZ200 manual zt1100/xz200 and xt1500 Series, Product Information, Troubleshooting and Self-RepairGuide

Contents

JXLGH W VHULHVWVHULHV 7HFKQRORJ\&RGH,& WURXEOHVKRRWLQJ DQGVHOIUHSDLU Corvallis, OR 97330, U.S.A Edition HistoryHewlett-PackardCompany HP Notebook Customer Care 1070 NE Circle Blvd., MS 425E Technology Codes Removing and Replacing Parts ContentsTroubleshooting and Diagnostics Reinstalling and Updating Software Figures TablesReference Information Page Product Information Notebook FeaturesProduct Information Figure 1. Front View Figure 2. Back View Figure 3. Bottom View 1.Hard disk drive activity 2.Power mode3.Battery charge status Figure 4. Main Status Lights 3.CD/DVD drive activity. The drive is active Figure 5. Keyboard Status Lights Standby Operating the NotebookTurning the Notebook On and Off Power mode On Resetting the Notebook Changing the Boot DeviceFigure 7. Pressing the Reset Switch Physical Attributes Hardware SpecificationsProcessor and Bus Architecture Graphics Power Dimensions Input/Output Expandability Security Features Communications Keyboard and Pointing DevicesEnvironmental Limits Major ICs If sound does not record Troubleshooting and DiagnosticsAudio Problems If no sound is audible If a DVD movie stops playing in the middle CD and DVD ProblemsIf you can’t boot from a CD in the CD/DVD drive If a CD or DVD plays erratically If the notebook is on, but the screen is blank Display ProblemsIf a DVD movie doesn’t fill the screen If a DVD doesn’t play with two displays If one or more display pixels look bad If the hard disk makes a buzzing or whining noise Floppy Disk Drive ProblemsHard Disk Drive Problems If the notebook’s hard drive doesn’t spin If you have problems with infrared communication Heat ProblemsInfrared Problems Keyboard and Pointing Device Problems If the notebook stops responding after booting LAN ProblemsIf you can’t type the euro symbol If a special feature on a USB mouse doesn’t work If memory doesn’t increase after adding RAM Memory ProblemsModem Problems If a message says you are out of memory If the modem will not connect at any speed If the modem dials incorrectlyIf the modem dials but doesn’t connect If the modem will not connect at 56K speed If the modem dials but you can’t hear it One-TouchButton ProblemsIf the modem causes an ERROR message If the modem isn’t detected If the parallel port is not working Parallel and USB ProblemsIf a USB mouse doesn’t work properly If a USB modem doesn’t work properly If an I/O card stops communicating properly PC Card PCMCIA ProblemsPerformance Problems If the notebook doesn’t recognize a PC card If the notebook keeps beeping Power and Battery ProblemsIf the battery doesn’t charge If the notebook stops responding If the notebook doesn’t go on standby as expected If a printer doesn’t print Printing ProblemsStartup Problems SD Cards and MMC Cards If you have problems with wireless communication Standby and Resume ProblemsWireless Problems If the notebook won’t boot from battery power If you can connect, but the network is slow If the wireless link icon in the taskbar is red Using the e-DiagtoolsDiagnostic Tests Using the BIOS Configuration Utility Components Menu Setting Security Menu SettingExit Menu Setting Page Recovering the Factory Software Installation Reinstalling and Updating Software Updating the Windows Drivers Updating the Notebook BIOS Removing and Replacing Parts Figure 8. Removing the Battery Reassembly Notes Removing the BatteryTable 1. Battery Replacement Part Numbers Removal Procedure Figure 9. Releasing the Plug-inModule Removing the Optical Drive Module Table 3. Hard Disk Drive Replacement Part Numbers Removing the Hard Disk DriveFigure 10. Removing the Hard Disk Drive Figure 11. Removing the Hard Disk Tray Reassembly Notes Removing the Mini-PCICard Table 4. Mini-PCICard Replacement Part Numbers Figure 12. Removing the Mini-PCICard Removing the Keyboard Cover Table 5. Keyboard Cover Replacement Part Numbers Figure 14. Removing the Keyboard Cover Table 6. Keyboard Replacement Part Numbers Removing the KeyboardPart NumberExchange Part Number Figure 16. Disconnecting the Keyboard Figure 17. Removing an Expansion SDRAM Module Table 7. SDRAM Module Replacement Part NumbersRemoving an SDRAM Module Removing an Expansion SDRAM Module Figure 18. Installing an Expansion SDRAM Module Removing the System SDRAM ModuleFigure 19. Removing the System SDRAM Module Table 8. Speaker Replacement Part Numbers Removing the SpeakersFigure 20. Removing the Speakers Removing the Fan Table 9. Fan Replacement Part Numbers Figure 21. Removing the Fan Reassembly Notes Part Cover, mini-PCI Cover, expansion SDRAM Replacing Small Parts and AccessoriesTable 10. Replacing Small Parts Replacement Procedure Accessory New Accessories Tested Cross-PlatformAccessoriesOther Accessories Password Removal Policy Reference InformationHewlett-PackardDisplay Quality Statement Type of Imperfection Electrical Imperfections Mechanical ImperfectionsImperfections Not Allowed