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ZT1000, XZ200, XT1500 manual
Models:
XT1500
XZ200
ZT1000
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58 pages
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Troubleshooting
Specification
Install
Removing and Replacing Parts
Error codes
Battery Replacement Part Numbers
Using the BIOS Configuration Utility
Wireless Problems
Audio Problems
Resetting the Notebook
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Contents
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Edition History
Hewlett-PackardCompany HP Notebook Customer Care
1070 NE Circle Blvd., MS 425E
Corvallis, OR 97330, U.S.A
Technology Codes
Troubleshooting and Self-RepairGuide
zt1100/xz200 and xt1500 Series
Contents
Troubleshooting and Diagnostics
Reinstalling and Updating Software
Removing and Replacing Parts
Figures
Tables
Reference Information
Page
Notebook Features
Product Information
Figure 1. Front View
Troubleshooting and Self-RepairGuide
Figure 2. Back View
Troubleshooting and Self-RepairGuide
Product Information
zt1100/xz200 and xt1500 Series
Figure 3. Bottom View
Troubleshooting and Self-RepairGuide
zt1100/xz200 and xt1500 Series
Product Information
2.Power mode
3.Battery charge status
Figure 4. Main Status Lights
1.Hard disk drive activity
Figure 5. Keyboard Status Lights
3.CD/DVD drive activity. The drive is active
Troubleshooting and Self-RepairGuide
zt1100/xz200 and xt1500 Series
Operating the Notebook
Turning the Notebook On and Off
Troubleshooting and Self-RepairGuide
Power mode On
Resetting the Notebook
Changing the Boot Device
Figure 7. Pressing the Reset Switch
Hardware Specifications
Troubleshooting and Self-RepairGuide
Processor and Bus Architecture Graphics Power
Dimensions
Troubleshooting and Self-RepairGuide
Input/Output Expandability Security Features
zt1100/xz200 and xt1500 Series
Product Information
Troubleshooting and Diagnostics
Audio Problems
If no sound is audible
If sound does not record
CD and DVD Problems
If you can’t boot from a CD in the CD/DVD drive
If a CD or DVD plays erratically
If a DVD movie stops playing in the middle
Display Problems
If a DVD movie doesn’t fill the screen
If a DVD doesn’t play with two displays
If the notebook is on, but the screen is blank
If one or more display pixels look bad
Floppy Disk Drive Problems
Hard Disk Drive Problems
If the notebook’s hard drive doesn’t spin
If the hard disk makes a buzzing or whining noise
Heat Problems
Infrared Problems
Keyboard and Pointing Device Problems
If you have problems with infrared communication
LAN Problems
If you can’t type the euro symbol
If a special feature on a USB mouse doesn’t work
If the notebook stops responding after booting
Memory Problems
Modem Problems
If a message says you are out of memory
If memory doesn’t increase after adding RAM
If the modem dials incorrectly
If the modem dials but doesn’t connect
If the modem will not connect at 56K speed
If the modem will not connect at any speed
One-TouchButton Problems
If the modem causes an ERROR message
If the modem isn’t detected
If the modem dials but you can’t hear it
Parallel and USB Problems
If a USB mouse doesn’t work properly
If a USB modem doesn’t work properly
If the parallel port is not working
PC Card PCMCIA Problems
Performance Problems
If the notebook doesn’t recognize a PC card
If an I/O card stops communicating properly
Power and Battery Problems
If the battery doesn’t charge
If the notebook stops responding
If the notebook keeps beeping
If the notebook doesn’t go on standby as expected
Printing Problems
Startup Problems
SD Cards and MMC Cards
If a printer doesn’t print
Standby and Resume Problems
Wireless Problems
If the notebook won’t boot from battery power
If you have problems with wireless communication
If the wireless link icon in the taskbar is red
If you can connect, but the network is slow
Troubleshooting and Diagnostics
Troubleshooting and Self-RepairGuide
Using the e-DiagtoolsDiagnostic Tests
Using the BIOS Configuration Utility
Troubleshooting and Diagnostics
Troubleshooting and Self-RepairGuide
zt1100/xz200 and xt1500 Series
Troubleshooting and Diagnostics
Troubleshooting and Self-RepairGuide
Components Menu Setting
Security Menu Setting
Page
Reinstalling and Updating Software
Recovering the Factory Software Installation
Updating the Notebook BIOS
Updating the Windows Drivers
Reinstalling and Updating Software
Troubleshooting and Self-RepairGuide
Removing and Replacing Parts
Removing the Battery
Table 1. Battery Replacement Part Numbers
Removal Procedure
Figure 8. Removing the Battery Reassembly Notes
Removing the Optical Drive Module
Figure 9. Releasing the Plug-inModule
Removal Procedure
Removing and Replacing Parts
Table 3. Hard Disk Drive Replacement Part Numbers
Removing the Hard Disk Drive
Figure 10. Removing the Hard Disk Drive
Removal Procedure
Reassembly Notes
Figure 11. Removing the Hard Disk Tray
Table 4. Mini-PCICard Replacement Part Numbers
Removing the Mini-PCICard
Removal Procedure
Required Equipment
Figure 12. Removing the Mini-PCICard
Reassembly Notes
Removing and Replacing Parts
Troubleshooting and Self-RepairGuide
Table 5. Keyboard Cover Replacement Part Numbers
Removing the Keyboard Cover
Removal Procedure
Required Equipment
Figure 14. Removing the Keyboard Cover
Reassembly Notes
Removing and Replacing Parts
Troubleshooting and Self-RepairGuide
Table 6. Keyboard Replacement Part Numbers
Removing the Keyboard
Removal Procedure
Removing and Replacing Parts
Figure 16. Disconnecting the Keyboard
Reassembly Notes
Removing and Replacing Parts
Troubleshooting and Self-RepairGuide
Table 7. SDRAM Module Replacement Part Numbers
Removing an SDRAM Module
Removing an Expansion SDRAM Module
Figure 17. Removing an Expansion SDRAM Module
Figure 18. Installing an Expansion SDRAM Module
Removing the System SDRAM Module
Figure 19. Removing the System SDRAM Module
Reassembly Notes
Table 8. Speaker Replacement Part Numbers
Removing the Speakers
Figure 20. Removing the Speakers
Removal Procedure
Table 9. Fan Replacement Part Numbers
Removing the Fan
Removal Procedure
Required Equipment
Figure 21. Removing the Fan Reassembly Notes
Removing and Replacing Parts
Troubleshooting and Self-RepairGuide
zt1100/xz200 and xt1500 Series
Replacing Small Parts and Accessories
Table 10. Replacing Small Parts
Removing and Replacing Parts
Troubleshooting and Self-RepairGuide
Removing and Replacing Parts
Troubleshooting and Self-RepairGuide
Accessory New Accessories
Tested Cross-PlatformAccessories
Password Removal Policy
Reference Information
Hewlett-PackardDisplay Quality Statement
Troubleshooting and Self-RepairGuide
Reference Information
zt1100/xz200 and xt1500 Series
Type of Imperfection Electrical Imperfections