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3D Connexion ZT1000, XZ200, XT1500 Printing Problems, SD Cards and MMC Cards, Startup Problems

Models: XT1500 XZ200 ZT1000

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Printing Problems

Printing Problems

Hint

You can solve most printing problems by using the printing troubleshooter in Windows Help and Support.

If a printer doesn’t print

•Make sure the printer is on and has paper in it.

•Make sure you are using the correct printer cable or cable adapter, and that the cable is secure at both ends.

•Check for printer errors.

If the left edge of printed output is missing

•Certain applications may not work properly with 600-dpi printers. If you’re using such a printer, try selecting a compatible printer driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300 dpi).

If an infrared printer doesn’t print

•Make sure the printer is on and has paper in it.

•Check for printer errors.

•Make sure Windows is running; otherwise infrared printing is not available.

•See “Infrared Problems” on page 21.

SD Cards and MMC Cards

Your notebook supports Secure Digital cards (SD Cards) and MultiMediaCard cards (MMC Cards). The SD-MMC Card slot accepts those memory cards, which can be used with a variety of digital products such as PDAs, digital video camcorders, cellular phones, and digitial music devices.

Startup Problems

If the notebook doesn’t respond when you turn it on

•Connect the AC adapter.

•Reset the notebook by using a pen or straightened paper clip to press the reset switch on the back of the notebook. Then press the power button to turn the notebook on.

•Don’t use the touch pad while booting or resuming.

•If the notebook still doesn’t respond, remove the battery and AC adapter, and remove any PC Card. Then reset the notebook using the reset switch on the back of the notebook, replace the battery and plug in the AC adapter, and turn on the notebook by pressing the power button.

30	Troubleshooting and Diagnostics	zt1100/xz200 and xt1500 Series
		Troubleshooting and Self-Repair Guide

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3D Connexion ZT1000, XZ200, XT1500 Printing Problems, SD Cards and MMC Cards, Startup Problems, If a printer doesn’t print

Contents

7HFKQRORJ\&RGH,& WURXEOHVKRRWLQJ DQGVHOIUHSDLU W VHULHVWVHULHV JXLGH1070 NE Circle Blvd., MS 425E Edition HistoryHewlett-PackardCompany HP Notebook Customer Care Corvallis, OR 97330, U.S.ATechnology Codes Troubleshooting and Self-RepairGuidezt1100/xz200 and xt1500 Series Reinstalling and Updating Software ContentsTroubleshooting and Diagnostics Removing and Replacing PartsFigures TablesReference Information Page Figure 1. Front View Notebook FeaturesProduct Information Troubleshooting and Self-RepairGuideProduct Information Figure 2. Back ViewTroubleshooting and Self-RepairGuide zt1100/xz200 and xt1500 Serieszt1100/xz200 and xt1500 Series Figure 3. Bottom ViewTroubleshooting and Self-RepairGuide Product InformationFigure 4. Main Status Lights 2.Power mode3.Battery charge status 1.Hard disk drive activityTroubleshooting and Self-RepairGuide Figure 5. Keyboard Status Lights3.CD/DVD drive activity. The drive is active zt1100/xz200 and xt1500 SeriesTroubleshooting and Self-RepairGuide Operating the NotebookTurning the Notebook On and Off Power mode OnResetting the Notebook Changing the Boot DeviceFigure 7. Pressing the Reset Switch Processor and Bus Architecture Graphics Power Hardware SpecificationsTroubleshooting and Self-RepairGuide Dimensionszt1100/xz200 and xt1500 Series Troubleshooting and Self-RepairGuideInput/Output Expandability Security Features Product InformationIf no sound is audible Troubleshooting and DiagnosticsAudio Problems If sound does not recordIf a CD or DVD plays erratically CD and DVD ProblemsIf you can’t boot from a CD in the CD/DVD drive If a DVD movie stops playing in the middleIf a DVD doesn’t play with two displays Display ProblemsIf a DVD movie doesn’t fill the screen If the notebook is on, but the screen is blankIf one or more display pixels look bad If the notebook’s hard drive doesn’t spin Floppy Disk Drive ProblemsHard Disk Drive Problems If the hard disk makes a buzzing or whining noiseKeyboard and Pointing Device Problems Heat ProblemsInfrared Problems If you have problems with infrared communicationIf a special feature on a USB mouse doesn’t work LAN ProblemsIf you can’t type the euro symbol If the notebook stops responding after bootingIf a message says you are out of memory Memory ProblemsModem Problems If memory doesn’t increase after adding RAMIf the modem will not connect at 56K speed If the modem dials incorrectlyIf the modem dials but doesn’t connect If the modem will not connect at any speedIf the modem isn’t detected One-TouchButton ProblemsIf the modem causes an ERROR message If the modem dials but you can’t hear itIf a USB modem doesn’t work properly Parallel and USB ProblemsIf a USB mouse doesn’t work properly If the parallel port is not workingIf the notebook doesn’t recognize a PC card PC Card PCMCIA ProblemsPerformance Problems If an I/O card stops communicating properlyIf the notebook stops responding Power and Battery ProblemsIf the battery doesn’t charge If the notebook keeps beepingIf the notebook doesn’t go on standby as expected SD Cards and MMC Cards Printing ProblemsStartup Problems If a printer doesn’t printIf the notebook won’t boot from battery power Standby and Resume ProblemsWireless Problems If you have problems with wireless communicationTroubleshooting and Diagnostics If the wireless link icon in the taskbar is redIf you can connect, but the network is slow Troubleshooting and Self-RepairGuideUsing the e-DiagtoolsDiagnostic Tests Troubleshooting and Self-RepairGuide Using the BIOS Configuration UtilityTroubleshooting and Diagnostics zt1100/xz200 and xt1500 SeriesComponents Menu Setting Troubleshooting and DiagnosticsTroubleshooting and Self-RepairGuide Security Menu SettingPage Reinstalling and Updating Software Recovering the Factory Software InstallationReinstalling and Updating Software Updating the Notebook BIOSUpdating the Windows Drivers Troubleshooting and Self-RepairGuideRemoving and Replacing Parts Removal Procedure Removing the BatteryTable 1. Battery Replacement Part Numbers Figure 8. Removing the Battery Reassembly NotesRemoval Procedure Removing the Optical Drive ModuleFigure 9. Releasing the Plug-inModule Removing and Replacing PartsFigure 10. Removing the Hard Disk Drive Table 3. Hard Disk Drive Replacement Part NumbersRemoving the Hard Disk Drive Removal ProcedureReassembly Notes Figure 11. Removing the Hard Disk TrayRemoval Procedure Table 4. Mini-PCICard Replacement Part NumbersRemoving the Mini-PCICard Required EquipmentRemoving and Replacing Parts Figure 12. Removing the Mini-PCICardReassembly Notes Troubleshooting and Self-RepairGuideRemoval Procedure Table 5. Keyboard Cover Replacement Part NumbersRemoving the Keyboard Cover Required EquipmentRemoving and Replacing Parts Figure 14. Removing the Keyboard CoverReassembly Notes Troubleshooting and Self-RepairGuideRemoval Procedure Table 6. Keyboard Replacement Part NumbersRemoving the Keyboard Removing and Replacing PartsRemoving and Replacing Parts Figure 16. Disconnecting the KeyboardReassembly Notes Troubleshooting and Self-RepairGuideRemoving an Expansion SDRAM Module Table 7. SDRAM Module Replacement Part NumbersRemoving an SDRAM Module Figure 17. Removing an Expansion SDRAM ModuleFigure 19. Removing the System SDRAM Module Figure 18. Installing an Expansion SDRAM ModuleRemoving the System SDRAM Module Reassembly NotesFigure 20. Removing the Speakers Table 8. Speaker Replacement Part NumbersRemoving the Speakers Removal ProcedureRemoval Procedure Table 9. Fan Replacement Part NumbersRemoving the Fan Required EquipmentTroubleshooting and Self-RepairGuide Figure 21. Removing the Fan Reassembly NotesRemoving and Replacing Parts zt1100/xz200 and xt1500 SeriesRemoving and Replacing Parts Replacing Small Parts and AccessoriesTable 10. Replacing Small Parts Troubleshooting and Self-RepairGuideAccessory New Accessories Removing and Replacing PartsTroubleshooting and Self-RepairGuide Tested Cross-PlatformAccessoriesPassword Removal Policy Reference InformationHewlett-PackardDisplay Quality Statement zt1100/xz200 and xt1500 Series Troubleshooting and Self-RepairGuideReference Information Type of Imperfection Electrical Imperfections