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3D Connexion ZT1000, XZ200 manual Bottom View, zt1100/xz200 and xt1500 Series, Product Information

Models: XT1500 XZ200 ZT1000

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Figure 3. Bottom View

32.Infrared port (selected models).

33.Battery.

34.CD/DVD drive latch.

35.RAM cover.

36.Battery latch.

37.Docking port.

38.Mini-PCI cover (no user- replaceable parts inside).

39.Hard disk drive retaining screws.

zt1100/xz200 and xt1500 Series	Product Information	9
Troubleshooting and Self-Repair Guide

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3D Connexion ZT1000 Bottom View, zt1100/xz200 and xt1500 Series, Product Information, Troubleshooting and Self-RepairGuide

Contents

WVHULHV W VHULHV7HFKQRORJ\&RGH,& WURXEOHVKRRWLQJ DQGVHOIUHSDLU JXLGHHewlett-PackardCompany HP Notebook Customer Care Edition History1070 NE Circle Blvd., MS 425E Corvallis, OR 97330, U.S.ATechnology Codes Troubleshooting and Self-RepairGuidezt1100/xz200 and xt1500 Series Troubleshooting and Diagnostics ContentsReinstalling and Updating Software Removing and Replacing PartsFigures TablesReference Information Page Product Information Notebook FeaturesFigure 1. Front View Troubleshooting and Self-RepairGuideTroubleshooting and Self-RepairGuide Figure 2. Back ViewProduct Information zt1100/xz200 and xt1500 SeriesTroubleshooting and Self-RepairGuide Figure 3. Bottom Viewzt1100/xz200 and xt1500 Series Product Information3.Battery charge status 2.Power modeFigure 4. Main Status Lights 1.Hard disk drive activity3.CD/DVD drive activity. The drive is active Figure 5. Keyboard Status LightsTroubleshooting and Self-RepairGuide zt1100/xz200 and xt1500 SeriesTurning the Notebook On and Off Operating the NotebookTroubleshooting and Self-RepairGuide Power mode OnResetting the Notebook Changing the Boot DeviceFigure 7. Pressing the Reset Switch Troubleshooting and Self-RepairGuide Hardware SpecificationsProcessor and Bus Architecture Graphics Power DimensionsInput/Output Expandability Security Features Troubleshooting and Self-RepairGuidezt1100/xz200 and xt1500 Series Product InformationAudio Problems Troubleshooting and DiagnosticsIf no sound is audible If sound does not recordIf you can’t boot from a CD in the CD/DVD drive CD and DVD ProblemsIf a CD or DVD plays erratically If a DVD movie stops playing in the middleIf a DVD movie doesn’t fill the screen Display ProblemsIf a DVD doesn’t play with two displays If the notebook is on, but the screen is blankIf one or more display pixels look bad Hard Disk Drive Problems Floppy Disk Drive ProblemsIf the notebook’s hard drive doesn’t spin If the hard disk makes a buzzing or whining noiseInfrared Problems Heat ProblemsKeyboard and Pointing Device Problems If you have problems with infrared communicationIf you can’t type the euro symbol LAN ProblemsIf a special feature on a USB mouse doesn’t work If the notebook stops responding after bootingModem Problems Memory ProblemsIf a message says you are out of memory If memory doesn’t increase after adding RAMIf the modem dials but doesn’t connect If the modem dials incorrectlyIf the modem will not connect at 56K speed If the modem will not connect at any speedIf the modem causes an ERROR message One-TouchButton ProblemsIf the modem isn’t detected If the modem dials but you can’t hear itIf a USB mouse doesn’t work properly Parallel and USB ProblemsIf a USB modem doesn’t work properly If the parallel port is not workingPerformance Problems PC Card PCMCIA ProblemsIf the notebook doesn’t recognize a PC card If an I/O card stops communicating properlyIf the battery doesn’t charge Power and Battery ProblemsIf the notebook stops responding If the notebook keeps beepingIf the notebook doesn’t go on standby as expected Startup Problems Printing ProblemsSD Cards and MMC Cards If a printer doesn’t printWireless Problems Standby and Resume ProblemsIf the notebook won’t boot from battery power If you have problems with wireless communicationIf you can connect, but the network is slow If the wireless link icon in the taskbar is redTroubleshooting and Diagnostics Troubleshooting and Self-RepairGuideUsing the e-DiagtoolsDiagnostic Tests Troubleshooting and Diagnostics Using the BIOS Configuration UtilityTroubleshooting and Self-RepairGuide zt1100/xz200 and xt1500 SeriesTroubleshooting and Self-RepairGuide Troubleshooting and DiagnosticsComponents Menu Setting Security Menu SettingPage Recovering the Factory Software Installation Reinstalling and Updating SoftwareUpdating the Windows Drivers Updating the Notebook BIOSReinstalling and Updating Software Troubleshooting and Self-RepairGuideRemoving and Replacing Parts Table 1. Battery Replacement Part Numbers Removing the BatteryRemoval Procedure Figure 8. Removing the Battery Reassembly NotesFigure 9. Releasing the Plug-inModule Removing the Optical Drive ModuleRemoval Procedure Removing and Replacing PartsRemoving the Hard Disk Drive Table 3. Hard Disk Drive Replacement Part NumbersFigure 10. Removing the Hard Disk Drive Removal ProcedureFigure 11. Removing the Hard Disk Tray Reassembly NotesRemoving the Mini-PCICard Table 4. Mini-PCICard Replacement Part NumbersRemoval Procedure Required EquipmentReassembly Notes Figure 12. Removing the Mini-PCICardRemoving and Replacing Parts Troubleshooting and Self-RepairGuideRemoving the Keyboard Cover Table 5. Keyboard Cover Replacement Part NumbersRemoval Procedure Required EquipmentReassembly Notes Figure 14. Removing the Keyboard CoverRemoving and Replacing Parts Troubleshooting and Self-RepairGuideRemoving the Keyboard Table 6. Keyboard Replacement Part NumbersRemoval Procedure Removing and Replacing PartsReassembly Notes Figure 16. Disconnecting the KeyboardRemoving and Replacing Parts Troubleshooting and Self-RepairGuideRemoving an SDRAM Module Table 7. SDRAM Module Replacement Part NumbersRemoving an Expansion SDRAM Module Figure 17. Removing an Expansion SDRAM ModuleRemoving the System SDRAM Module Figure 18. Installing an Expansion SDRAM ModuleFigure 19. Removing the System SDRAM Module Reassembly NotesRemoving the Speakers Table 8. Speaker Replacement Part NumbersFigure 20. Removing the Speakers Removal ProcedureRemoving the Fan Table 9. Fan Replacement Part NumbersRemoval Procedure Required EquipmentRemoving and Replacing Parts Figure 21. Removing the Fan Reassembly NotesTroubleshooting and Self-RepairGuide zt1100/xz200 and xt1500 SeriesTable 10. Replacing Small Parts Replacing Small Parts and AccessoriesRemoving and Replacing Parts Troubleshooting and Self-RepairGuideTroubleshooting and Self-RepairGuide Removing and Replacing PartsAccessory New Accessories Tested Cross-PlatformAccessoriesPassword Removal Policy Reference InformationHewlett-PackardDisplay Quality Statement Reference Information Troubleshooting and Self-RepairGuidezt1100/xz200 and xt1500 Series Type of Imperfection Electrical Imperfections