Troubleshooting
WARNING — HEAD COLD | CAUTION An improperly connected print head data cable or power cable | ||
THERMISTOR FAULT | can cause these error messages. The print head may be hot enough to cause | ||
ERROR CONDITION — HEAD | severe burns. Allow the print head to cool. | ||
ELEMENT BAD |
|
| |
The print head data cable is not properly | CAUTION Turn OFF printer power | ||
(Printer stops, ERROR light on, printer | |||
cycles through these three messages.) | connected. | before performing this procedure. | |
|
| Failure to do so can damage the print | |
|
| head. | |
|
| 1. Turn OFF printer power. | |
|
| 2. Disconnect and reconnect the | |
|
| data cable to the print head. | |
|
| 3. Ensure that the cable connector is | |
|
| fully inserted into the print head | |
|
| connector. | |
|
| 4. Turn ON the printer. | |
|
|
| |
| The print head has a faulty thermistor. | Call 3M Service. | |
|
|
| |
WARNING — HEAD COLD | CAUTION An improperly connected print head data cable or power cable | ||
(Printer prints while ERROR light | can cause this error message. The print head may be hot enough to cause severe | ||
flashes.) | burns. Allow the print head to cool. |
| |
|
|
| |
| The print head temperature is | Continue printing while the print | |
| approaching its lower operating limit. | head reaches the correct operating | |
|
| temperature. If the error remains, | |
|
| the environment may be too cold for | |
|
| proper printing. Relocate the printer to | |
|
| a warmer area. | |
| The print head data cable is not properly | CAUTION Turn OFF printer power | |
| connected. | before performing this procedure. | |
|
| Failure to do so can damage the print | |
|
| head. | |
|
| 1. Turn OFF printer power. | |
|
| 2. Disconnect and reconnect the | |
|
| data cable to the print head. | |
|
| 3. Ensure that the cable connector is | |
|
| fully inserted into the print head | |
|
| connector. | |
|
| 4. Turn ON the printer. | |
|
|
| |
| The print head has a faulty thermistor. | Call 3M Service. | |
WARNING — HEAD TOO HOT | CAUTION The print head may be hot enough to cause severe burns. Allow | ||
(Printer stops, ERROR light flashes.) | the print head to cool. |
| |
| The print head is over temperature. | Allow the print head to cool. Printing | |
|
| automatically resumes when the print | |
|
| head elements cool to an acceptable | |
|
| operating temperature. | |
40 | Copyright © 2009, 3M. All rights reserved. |
