Aastra Telecom 4.2 manual Useful Hints

Useful Hints

Consider recording your standard greeting each day. Doing this conveys to your callers that you closely manage your mailbox and access your voice mail daily.

Sample standard greeting changed daily: “You have reached <your name> on <day and date>. I’m in the office but was unable to take your call. Please leave a detailed message and I’ll return your call.”

Request a callback number from your callers to return their calls more easily.

When you press 8 to reply to the message, Messaging Voice Mail uses the callback number to place the call. This number also appears on your pager or mobile phone, or when the message is shown on your desktop computer. To use this feature, you may want to include the following line at the end of your greeting:

“To leave a callback phone number where I can reach you, press 8 then 8 again and follow the prompts.”

Re-record your name in addition to using the out-of- office greeting.

When someone else in your organization, another subscriber, sends you a message, they do not hear your out- of-office greeting. By re-recording your name to include information that you are out, this keeps your work associates informed as well. You might record something such as “Out of office <your name>” or ”The vacationing <your name> returning on <day and date>.”

Try recording greetings and voice messages when your office is quiet.

Hold the telephone about 3-5 inches from your mouth. Breathe before you begin recording and speak in a normal speaking voice. Test your greetings and recorded name to hear how you come across. Re-record until you are satisfied, and then save your best recordings. If your greetings or messages are long and complex, consider using a written script or outline.

User Guide MX-ONE Messaging Voice Mail 4.2 Telephone User Interfacee 35