Useful Hints
Using Shortcut Keys and Buttons
Type ahead key sequences for quick access.
Once you become familiar with the functions you use most often, you can quickly access them by entering the key sequences without waiting for the voice instructions. This is called typing ahead.
Press # for help at any time.
After you press #, Messaging Voice Mail stops what it is currently doing and plays the previous voice menu options.
Press * several times to exit Messaging Voice Mail before hanging up.
Doing this helps Messaging Voice Mail disconnect from the line, freeing the line more quickly for the next person. If you have deleted messages that you would like to retrieve, be sure to retrieve them before exiting. Deleted messages are not kept once you exit your mailbox.
Avoid pressing the Do Not Disturb (DND) button if your phone has one.
If your busy greeting is enabled and you press DND, your callers will hear that greeting which conveys the wrong impression.We recommend that you use the Messaging Voice Mail call blocking1 feature if you need to work without interruptions from outside callers. Otherwise, when you are unable to answer the phone, forward it to Messaging Voice Mail or use the
1This feature may be restricted or not available. Check with the system administrator for availability.
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