No Service | Aastra Telecom 6751I manual

No Service

When the phone is not properly connected to the network, or the account has not been configured by the Network Administrator, the "No Service" or "Network Disconnected" prompt appears on the display and the telephone status light turns ON. The phone also displays the default time and date of 12:00am Jan. 1st, 2000. Check that the cables are tightly connected to the phone and to the wall jack. The phone should automatically detect when the connection is reconnected and will display the "Network Connected" prompt temporarily.

If changes have been made to your phone settings, you may need to restart your phone. For more information on restarting your phone, see “Restarting your phone” on page 38.

For more information about connecting your phone, refer to the Aastra 6751i Installation Guide. Check with your System Administrator for assistance.

Getting Started

Model 6751i IP Phone User Guide

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Aastra Telecom 6751I manual No Service

Contents

6751i IP Phone Page Software License Agreement Software License AgreementPage Table of Contents Making Calls Troubleshooting Solutions 106 Limited Warranty 109 Page Documentation About This Guide Requirements Phone FeaturesInstallation and Setup Introduction Plugging in and Starting the Phone Getting Started Downloading Language packs Idle Screen Idle Screens Incomplete Configuration No Service Key Description IP Phone Keys and Key Descriptions Speeddial softkeys Phone Options via the IP Phone UI Methods for Customizing Your Phone Simplified Options Menu Using the IP Phone UI Phone Options via the Aastra Web UIReference Using the Aastra Web UI Headings Descriptions Status Phone Status Phone Status via IP Phone UISelect Phone Status Finding Your Phone’s IP Address Phone Status via the Aastra Web UI SIP Account Status Example Backup Registrar Line SIP Account Status Used? Ring Tones Table Customizing Your PhoneRing Tones and Tone Sets Ring Tones Select Ring Tone Configuring Ring Tones and Tone SetsRing Tone Sets Select Preferences Click on Basic Settings-Preferences-Ring Tones Enabling/Disabling Live Dialpad Setting Contrast LevelContrast Level Live Dialpad Set Date and Date Format Configuring Time and DateTime and Date Set Time and Time Format Set Time Zone Select Date Format Set Time Servers Set Daylight Savings Time Click on Basic Settings-Preferences-Time and Date Setting Specifying the Language to Use Language Click on Basic Settings-Preferences-Language Settings Français FrenchDeutsch German Italiano Italian Language Input German Italian French Keypad Input Alphabet Tables English Key Uppercase Lowercase Spanish German Configuring Language Input Using the IP Phone UI ItalianExample Click on Basic Settings- Preferences-Language Settings Latin 2 Character Set User Password Setting a User PasswordClick on Operation-User Password Reset a User Password Resetting a User Password Click on Operation-Reset Restarting your phoneSelect Restart Phone Unlock the Phone Phone LockLocking/Unlocking a Phone Lock the Phone Defining an Emergency Dial Plan Click on Operation-Phone LockLock the Phone? field, click 911110 Define an Emergency Dial Plan Creating Speeddial Keys Speeddial PrefixCreating a Speeddial Key from the Keypad Creating a Speeddial Key Using the Save Key Click on Operation-Keypad Speeddial Creating Speeddial Key Using the Aastra Web UI Press Services Services to access Editing a Speeddial Key Using the IP Phone UI Editing Speeddial KeysSelect Preferences Select Speed Dial Edit Editing a Speeddial Key Using the Aastra Web UI Conference Key Transfer Key Customizing Your Phone Using Handsfree Speakerphone Making CallsDialing a Number Redial Using the Redial List Mute Deleting from the Redial ListDelete All Items To answer the call Receiving CallsAnswering an Incoming Call Sending an Incoming Call to Voicemail Handling Calls Placing a Call on HoldTo place a call on hold Retrieving a Held Call When on Hold Transferring Calls Blind TransferConsultive Transfer Server-Side Conferencing Using Server-Side ConferencingConferencing Calls Conference State Screens Ending Calls Swapping Calls Directory List Accessing Your DirectorySelect Services Managing Calls Sorting Entries and Quick Search Feature Select DirectoryManaging the Directory List Add New Entries to the Directory List Select Services Select Directory Adding an Entry to the Directory List from the Save Key Edit Entries in the Directory List Delete a Single Entry Delete Entries from the Directory List Delete again to erase all items prompt displays Delete All Entries Saving from the Display Save Entries to the Directory List Saving from the Callers List Select Services Select Callers List Saving from the Redial List Downloading the Directory List to Your PC Download the Directory ListClick on Operation-Directory Callers List Caller’s List Screen Display Accessing the Callers List Editing Entries in the Callers List Press Services on the phone to enter the Options List Deleting Entries From the Callers List Downloading the Callers List to Your PC Download the Callers List DND Account-Based Configuration Account Configuration DND and Call Forwarding Configuring DND Using the Aastra Web UI Click on Basic Settings-Account ConfigurationConfiguring DND Using the IP Phone UI Configuring Cfwd Using the Aastra Web UI Cfwd Account-Based Configuration Configuring Cfwd Using the IP Phone UI Use To view WebApps Additional FeaturesTo access the WebApps option Star Codes Click on Basic Settings-Preferences Configuring Suppression of Dtmf Playback Configuring Display of Dtmf Digits Click on Basic Settings-Preferences-GeneralDisplay Dtmf Digits Call Waiting Enabling/Disabling Call Waiting Play Call Waiting Tone Configuring Call Waiting Tone Stuttered Dial Tone Configuring Stuttered Dial Tone XML Beep Support Configuring XML Beep Support Configuring Status Scroll Delay Status Scroll Delay Incoming Call Interrupts Dialing Transfer/Conference Call BehaviorIntercom Behavior Configuring Incoming Call Interrupts Dialing Switch UI Focus to Ringing Line Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls Then Using the Goodbye Key to Cancel Incoming Calls Feature Incoming Intercom Call Features Incoming IntercomMicrophone Mute Allow Barge Auto-Answer and Play Warning Tone are enabled by defaultConfiguring Incoming Intercom Settings Auto-Answer/Play Warning Tone Using Redial Key for Last Number Redial Configuring Group RTP Paging Lldp Elin Configuring Lldp Elin Missed Call Summary Subscription Available Features Enabled by Administrators Autodial Hotline and Warmline Customizable Callers List Key Playing a WAV File On Your Phone Answer and Ignore Softkeys for XML Applications IP Phone UI Screen During WAV Streaming Using the Keypad During Active XML ApplicationsServices Key Key Redirection XML Applications and Off-Hook Interaction Hold Feature Enhancement for Broadsoft Servers IP Phone UI When Broadsoft CMS is Enabled Troubleshooting Solutions Why does my phone display Bad Encrypted Config? How do I change my user password? How do I restart the IP phone? 108 Model 6751i IP Phone User Guide How do I lock my phone? 110 Model 6751i IP Phone User Guide Limited Warranty Warranty Repair ServicesExclusions After Warranty Service Time Zone Name/Time Zone Code Table Appendix a Time Zone Codes NST Time SGT Numerics Index Index-2 Model 6751i IP Phone User Guide