Manuals / Aastra Telecom / Communications / IP Phone

Aastra Telecom 6751I manual When on Hold, Retrieving a Held Call

Models: 6751I

1 128

Download 128 pages 19.96 Kb

Page 63

When on Hold

To let your caller know that they are still on hold, music plays softly (if this has been set up by your phone system). The "offhook" icon displays on your LED to indicate the call is still connected but on hold.

John 1051

01:17

Retrieving a Held Call

If you have a call on hold, you can scroll through the held call information by pressing 3 and 4 navigation keys. To reconnect to a call press the Hold Key again.

Handling Calls

Model 6751i IP Phone User Guide

55

Image 63

Aastra Telecom 6751I manual When on Hold, Retrieving a Held Call

Contents

6751i IP Phone Page Software License Agreement Software License AgreementPage Table of Contents Making Calls Troubleshooting Solutions 106 Limited Warranty 109 Page Documentation About This GuideRequirements Phone FeaturesInstallation and Setup IntroductionPlugging in and Starting the Phone Getting StartedDownloading Language packs Idle Screen Idle ScreensIncomplete Configuration No Service Key Description IP Phone Keys and Key DescriptionsSpeeddial softkeys Phone Options via the IP Phone UI Methods for Customizing Your PhoneSimplified Options Menu Using the IP Phone UI Phone Options via the Aastra Web UIReference Using the Aastra Web UI Headings Descriptions Status Phone Status Phone Status via IP Phone UISelect Phone Status Finding Your Phone’s IP Address Phone Status via the Aastra Web UI SIP Account Status Example Backup Registrar Line SIP Account Status Used? Ring Tones Table Customizing Your PhoneRing Tones and Tone Sets Ring TonesSelect Ring Tone Configuring Ring Tones and Tone SetsRing Tone Sets Select PreferencesClick on Basic Settings-Preferences-Ring Tones Enabling/Disabling Live Dialpad Setting Contrast LevelContrast Level Live DialpadSet Date and Date Format Configuring Time and DateTime and Date Set Time and Time FormatSet Time Zone Select Date FormatSet Time Servers Set Daylight Savings TimeClick on Basic Settings-Preferences-Time and Date Setting Specifying the Language to Use LanguageClick on Basic Settings-Preferences-Language Settings Français FrenchDeutsch German Italiano Italian Language Input German ItalianFrench Keypad Input Alphabet Tables EnglishKey Uppercase Lowercase Spanish GermanConfiguring Language Input Using the IP Phone UI ItalianExample Click on Basic Settings- Preferences-Language Settings Latin 2 Character Set User Password Setting a User PasswordClick on Operation-User Password Reset a User Password Resetting a User PasswordClick on Operation-Reset Restarting your phoneSelect Restart Phone Unlock the Phone Phone LockLocking/Unlocking a Phone Lock the PhoneDefining an Emergency Dial Plan Click on Operation-Phone LockLock the Phone? field, click 911110 Define an Emergency Dial PlanCreating Speeddial Keys Speeddial PrefixCreating a Speeddial Key from the Keypad Creating a Speeddial Key Using the Save Key Click on Operation-Keypad Speeddial Creating Speeddial Key Using the Aastra Web UIPress Services Services to access Editing a Speeddial Key Using the IP Phone UI Editing Speeddial KeysSelect Preferences Select Speed Dial Edit Editing a Speeddial Key Using the Aastra Web UI Conference Key Transfer KeyCustomizing Your Phone Using Handsfree Speakerphone Making CallsDialing a Number Redial Using the Redial ListMute Deleting from the Redial ListDelete All Items To answer the call Receiving CallsAnswering an Incoming Call Sending an Incoming Call to VoicemailHandling Calls Placing a Call on HoldTo place a call on hold Retrieving a Held Call When on HoldTransferring Calls Blind TransferConsultive Transfer Server-Side Conferencing Using Server-Side ConferencingConferencing Calls Conference State ScreensEnding Calls Swapping CallsDirectory List Accessing Your DirectorySelect Services Managing CallsSorting Entries and Quick Search Feature Select DirectoryManaging the Directory List Add New Entries to the Directory List Select Services Select DirectoryAdding an Entry to the Directory List from the Save Key Edit Entries in the Directory List Delete a Single Entry Delete Entries from the Directory ListDelete again to erase all items prompt displays Delete All EntriesSaving from the Display Save Entries to the Directory ListSaving from the Callers List Select Services Select Callers ListSaving from the Redial List Downloading the Directory List to Your PC Download the Directory ListClick on Operation-Directory Callers List Caller’s List Screen Display Accessing the Callers ListEditing Entries in the Callers List Press Services on the phone to enter the Options ListDeleting Entries From the Callers List Downloading the Callers List to Your PC Download the Callers List DND Account-Based Configuration Account Configuration DND and Call ForwardingConfiguring DND Using the Aastra Web UI Click on Basic Settings-Account ConfigurationConfiguring DND Using the IP Phone UI Configuring Cfwd Using the Aastra Web UI Cfwd Account-Based ConfigurationConfiguring Cfwd Using the IP Phone UI Use To view WebApps Additional FeaturesTo access the WebApps option Star CodesClick on Basic Settings-Preferences Configuring Suppression of Dtmf PlaybackConfiguring Display of Dtmf Digits Click on Basic Settings-Preferences-GeneralDisplay Dtmf Digits Call Waiting Enabling/Disabling Call Waiting Play Call Waiting Tone Configuring Call Waiting ToneStuttered Dial Tone Configuring Stuttered Dial ToneXML Beep Support Configuring XML Beep SupportConfiguring Status Scroll Delay Status Scroll DelayIncoming Call Interrupts Dialing Transfer/Conference Call BehaviorIntercom Behavior Configuring Incoming Call Interrupts Dialing Switch UI Focus to Ringing Line Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming CallsThen Using the Goodbye Key to Cancel Incoming Calls FeatureIncoming Intercom Call Features Incoming IntercomMicrophone Mute Allow Barge Auto-Answer and Play Warning Tone are enabled by defaultConfiguring Incoming Intercom Settings Auto-Answer/Play Warning ToneUsing Redial Key for Last Number Redial Configuring Group RTP Paging Lldp Elin Configuring Lldp ElinMissed Call Summary Subscription Available Features Enabled by AdministratorsAutodial Hotline and Warmline Customizable Callers List KeyPlaying a WAV File On Your Phone Answer and Ignore Softkeys for XML ApplicationsIP Phone UI Screen During WAV Streaming Using the Keypad During Active XML ApplicationsServices Key Key RedirectionXML Applications and Off-Hook Interaction Hold Feature Enhancement for Broadsoft ServersIP Phone UI When Broadsoft CMS is Enabled Troubleshooting Solutions Why does my phone display Bad Encrypted Config? How do I change my user password?How do I restart the IP phone? 108 Model 6751i IP Phone User GuideHow do I lock my phone? 110 Model 6751i IP Phone User Guide Limited Warranty Warranty Repair ServicesExclusions After Warranty Service Time Zone Name/Time Zone Code Table Appendix a Time Zone CodesNST Time SGT Numerics IndexIndex-2 Model 6751i IP Phone User Guide