User ID and Password prompts displays | Aastra Telecom 6757I CT

Line Keys and Softkeys

1.Check with your Administrator to verify the queue linked to your ACD Key.

2.Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you are accessing.

Services	Icom
Dir
Callers

L1

Mon Jan 2 10:37am

oSupport

The "User ID" and "Password" prompts displays.

Services	Icom
Dir
Callers
ACD: Support
User ID:
Password:
Backspace	Log In
	Cancel

3.Using the keypad, enter your User ID (phone number provided by your System Administrator).

4.Using the keypad, enter your Password (provided by your System Administrator) and press the Log In Key.

Note: Use the Backspace key to move back a space and delete a character if required. Use the Cancel softkey to cancel the ACD login.

Your phone logs into the queue on the server.

5. You are logged into the queue and the following screen displays.

Services	Icom
Dir
Callers
ACD: Support
Available
Log Out

92	Model 6757i CT IP Phone User Guide

Image 102

Aastra Telecom 6757I CT manual User ID and Password prompts displays

Contents

6757i CT IP Phone Page Software License Agreement IiiPage Table of Contents State-Based Softkeys Bottom Keys only Line Key Defining an Emergency Dial PlanMultiple Line and Call Appearances Dialing a Number 152 Handset Keys 211 Handset Key Descriptions 212 Vii Pairing/Unpairing the Handset 234 Additional Features 241 Available Features Enabled by Administrators 268 Using the Expansion Modules 277Page About this Guide DocumentationModel 6757i CT IP Phone User Guide Phone Features Cordless Handset FeaturesIntroduction Installation and Setup Requirements Getting Started Plugging in and Starting the Phone Updating Configuration SIP Network Connected/Network Disconnected Idle Screen Idle Screen With Softkeys Configured ReferenceIdle Screen Idle Screen with Voicemail Messages Screen Display After Picking Up the Handset Idle Screen After Handset Pickup IP Phone Keys and Key Descriptions Key DescriptionsKeys Key Description IP Phone Keys and Key Descriptions Reference Option Number Methods for Customizing Your PhonePhone Options via the IP Phone UI Call Forward Simplified Options Menu Using the IP Phone UI Phone Options via the Aastra Web UIReferences Using the Aastra Web UI Methods for Customizing Your Phone Headings Descriptions Status OperationAvailable Functions for Softkeys Settings Headings Descriptions Basic Phone Status Phone Status via IP Phone UISelect Phone Status Finding Your Phone’s IP Address Scroll to IP&MAC Addresses and press Select Phone Status via the Aastra Web UI SIP Account Status SIP Account Status Example Backup Registrar Line SIP Account Status Used? Status Description ConditionWhere Ring Tones and Tone Sets Configuration Method Valid Values Default ValueCustomizing Your Phone Ring Tones Select Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring Tone Click on Basic Settings-Preferences-Ring Tones Press Done Select Tone Set Setting Contrast Level Contrast LevelSelect Contrast Level Select Backlight Setting the BacklightBacklight Off If you selected Auto, press the Advanced softkey Live Dialpad Enabling/Disabling Live DialpadSelect Preferences Select Live Dialpad Audio Mode Set Audio Select Preferences Select Set Audio Select Audio Mode Headset Mic VolumeSetting Audio Mode and Headset Mic Volume Headset Speaker/Headset Headset/Speaker Select Headset Mic Volume Set Time and Time Format Configuring Time and DateTime and Date Select Preferences Select Time and Date Select Set Time Select Time Format Set Date and Date FormatSelect Preferences Select Time and Date Select Date Format Daylight Savings Time Set Time ZoneSelect Preferences Select Time and Date Select Time Zone Select Preferences Select Daylight Savings Select Preferences Select Time and Date Select Time Server Min summertime 1h summertime Automatic DefaultSet Time Servers Select from Time Server 1, Time Server 2, or Time Server Click on Basic Settings-Preferences-Time and Date Setting Click to save your settings Select Screen Language LanguageSpecifying the Language to Use Français French Click on Basic Settings-Preferences-Language Settings French Language InputKeypad Input Alphabet Tables English Key Uppercase Characters Lowercase Characters Spanish German Configuring Language Input Using the IP Phone UI ItalianExample Click on Basic Settings- Preferences-Language Settings Select Input Language Latin 2 Character Set Select User Password and press Select User PasswordSetting a User Password If you change the password Then you need to Click on Operation-User Password Resetting a User Password Reset a User Password Click on Operation-Reset Restarting your phoneSelect Restart Phone Lock the Phone Phone LockLocking/Unlocking a Phone Unlock the Phone Click on Operation-Phone Lock Lock the Phone? field, click Defining an Emergency Dial Plan Emergency Description Number Define an Emergency Dial Plan 911110 Line Keys and Softkeys Multiple Line and Call Appearances Softkeys Do Not Disturb Key Function Description NoneSpeeddial Busy Lamp Field BLF Directory ServicesKey Function Description Speeddial/Conf Callers List Softkey Type Default States State-Based Softkeys Bottom Keys onlyState Description Key Display Behavior Label LAB Sat Jan 1 1218am Line Key Softkey Line/Call Appearance Lights Line Keys and Softkeys Configuring a Line Key Softkeys Expansion Module Keys Key Speeddial KeySpeeddial Prefix Line=2 Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Creating a Speeddial Using the Speed Dial Edit Option Press SD button Line Keys and Softkeys Softkeys Click on Operation-Keypad Speeddial Editing Speeddial Keys Select Preferences Select Speed Dial Edit Edit the speeddial information as applicable and press Save Editing a Speeddial on a Softkey or Expansion Module Key Click on Operation-Keypad Speeddial Configuring a DND Key Do not Disturb DND Key Softkeys Busy Lamp Field BLF Key Configuring a BLF Key Global Through Click to save your changes Configuring a BLF List Key BLF List Key Through Expansion Module Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone Using the ACD KeyACD LED Table User ID and Password prompts displays Unavailable Log Out Line Keys and Softkeys Softkeys Expansion Module Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup/Group Call Pickup Using Directed Call Pickup DCPUsing Group Call Pickup GCP Select an extension Press the Pickup Key to answer the call Services Key Top and Bottom keys are softkeys XML Key100 Model 6757i CT IP Phone User Guide Configuring XML Services Model 6757i CT IP Phone User Guide 101 102 Model 6757i CT IP Phone User Guide Configuring an XML Key Model 6757i CT IP Phone User Guide 103 104 Model 6757i CT IP Phone User Guide Services Key Accessing the XML ServiceFrom the Services Menu Model 6757i CT IP Phone User Guide 105 Configuring a WebApps Key WebApps Key106 Model 6757i CT IP Phone User Guide Using the WebApps Key Model 6757i CT IP Phone User Guide 107To use the WebApps key Configuring a Flash Key Flash Key108 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 109 Configuring a Sprecode Key Sprecode Key110 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 111 Park/Pickup Static Configuration Park/Pickup Keys112 Model 6757i CT IP Phone User Guide Park/Pickup Call Server Configuration Values Model 6757i CT IP Phone User Guide 113Server Park Values Pickup Values Configuring Park /Pickup using Static Configuration Click on Basic Settings-Preferences-General114 Model 6757i CT IP Phone User Guide Configuring Park/Pickup using Key Configuration Park/Pickup Key ConfigurationKey Configuration Using the Aastra Web UI Model 6757i CT IP Phone User Guide 115 116 Model 6757i CT IP Phone User Guide Using the Park Call/Pickup Parked Call Feature Model 6757i CT IP Phone User Guide 117Park a Call 118 Model 6757i CT IP Phone User Guide Pickup a Parked Call Model 6757i CT IP Phone User Guide 119 Configuring a Last Call Return KeyLast Call Return lcr Key Sylantro Servers only How it works 120 Model 6757i CT IP Phone User Guide Configuring a Call Forward Key Call Forward KeyModel 6757i CT IP Phone User Guide 121 122 Model 6757i CT IP Phone User Guide BLF/Xfer Model 6757i CT IP Phone User Guide 123BLF/Xfer Key Requirements and Functionality Configuring a BLF/Xfer Key 124 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 125 Speeddial/Xfer 126 Model 6757i CT IP Phone User GuideSpeeddial/Xfer Key Requirements and Functionality Configuring a Speeddial/Xfer Key Model 6757i CT IP Phone User Guide 127 128 Model 6757i CT IP Phone User Guide Speeddial/Conf Model 6757i CT IP Phone User Guide 129 Configuring a Speeddial/Conf Key 130 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 131 Services Key 132 Model 6757i CT IP Phone User Guide Configuring a Services Key Model 6757i CT IP Phone User Guide 133 134 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 135 Configuring a Directory KeyDirectory Key Directory Key 136 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 137 Configuring a Callers List KeyCallers List Key Callers List Key 138 Model 6757i CT IP Phone User Guide Intercom Key Model 6757i CT IP Phone User Guide 139Intercom Key Configuring an Intercom Key 140 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 141 Configuring a Phone Lock Key Phone Lock Key142 Model 6757i CT IP Phone User Guide Using the Lock/Unlock Key on the IP Phone Model 6757i CT IP Phone User Guide 143 Configuring a Paging Key Paging Key Sends the RTP Stream144 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 145 Using the Paging Key 146 Model 6757i CT IP Phone User Guide Configuring a None Key None KeyModel 6757i CT IP Phone User Guide 147 148 Model 6757i CT IP Phone User Guide Configuring an Empty Key Empty KeyModel 6757i CT IP Phone User Guide 149 150 Model 6757i CT IP Phone User Guide Deleting a Key Model 6757i CT IP Phone User Guide 151 Making Calls Dialing a Number152 Model 6757i CT IP Phone User Guide Using Handsfree Speakerphone Pre-dialing a NumberModel 6757i CT IP Phone User Guide 153 To change this volume Using a HeadsetAdvanced Volume Controls for the Headset Mic To Make and Receive Calls Using a Headset Incoming Intercom Features Aastra Web UI Description Using IntercomUsing the Icom Key Model 6757i CT IP Phone User Guide 155 Incoming Intercom Features Description Aastra Web UI 156 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 157 Accessing the Redial ListRedial Deleting from the Redial List Mute 158 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 159 Receiving CallsAnswering an Incoming Call To answer the call Sending an Incoming Call to Voicemail 160 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 161 Handling CallsPlacing a Call on Hold To place a call on hold Automatic Hold When on Hold162 Model 6757i CT IP Phone User Guide Retrieving a Held Call Model 6757i CT IP Phone User Guide 163 Screen that displays when handset is liftedTransferring Calls Blind Transfer Transfer Key when handset is lifted 164 Model 6757i CT IP Phone User GuideTo transfer a call to another extension Conferencing Calls Model 6757i CT IP Phone User Guide 165Local Conferencing Using Local Conferencing 166 Model 6757i CT IP Phone User GuideConference Key Model 6757i CT IP Phone User Guide 167 Joining Two Active Calls in a Single ConferenceCentralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing 168 Model 6757i CT IP Phone User Guide Setting Up Multiple Conferences for Sylantro Server only Model 6757i CT IP Phone User Guide 169 Ending Calls 170 Model 6757i CT IP Phone User GuideJoining Additional Parties to Active Conferences Directory List Accessing Your DirectoryManaging Calls Model 6757i CT IP Phone User Guide 171 Sorting Entries and Quick Search Feature 172 Model 6757i CT IP Phone User GuideManaging the Directory List Screen Model 6757i CT IP Phone User Guide 173Adding New Entries to the Directory List Directory List Limitations 174 Model 6757i CT IP Phone User Guide Editing Entries in the Directory List Model 6757i CT IP Phone User Guide 175 Scrolling Multiple Screens Per Entry 176 Model 6757i CT IP Phone User Guide Arranging Multiple Screens Model 6757i CT IP Phone User Guide 177 Deleting Entries from the Directory List 178 Model 6757i CT IP Phone User Guide Saving Entries to the Directory List Model 6757i CT IP Phone User Guide 179 Directory Key Callers List KeyDirectory Key Redial List Key 180 Model 6757i CT IP Phone User Guide Downloading the Directory List to Your PC Download the Directory List Accessing the Directory ListModel 6757i CT IP Phone User Guide 181 Click on Operation-Directory Caller’s List Screen Display Callers List182 Model 6757i CT IP Phone User Guide Display Item Description Accessing the Callers List Model 6757i CT IP Phone User Guide 183Callers List Key Handsfree Button 184 Model 6757i CT IP Phone User Guide Editing Entries in the Callers List Model 6757i CT IP Phone User Guide 185 Deleting Entries from the Callers List 186 Model 6757i CT IP Phone User Guide Downloading the Callers List to Your PCDownload the Callers List Account Configuration DND and Call Forwarding DND Account-Based ConfigurationModel 6757i CT IP Phone User Guide 187 Configuring DND 188 Model 6757i CT IP Phone User Guide Configuring DND Using the Aastra Web UI Model 6757i CT IP Phone User Guide 189 Click on Basic Settings-Account Configuration Using DND Modes via the IP Phone UI190 Model 6757i CT IP Phone User Guide DND in Account Mode DND in Phone Mode DefaultModel 6757i CT IP Phone User Guide 191 Indicates DND in Custom Mode192 Model 6757i CT IP Phone User Guide DND Off Call Forward Account-Based Configuration Model 6757i CT IP Phone User Guide 193 194 Model 6757i CT IP Phone User Guide Configuring Cfwd Using the Aastra Web UI Model 6757i CT IP Phone User Guide 195 196 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 197 Click To save your changes 198 Model 6757i CT IP Phone User Guide Using Cfwd via the IP Phone UI Cfwd in Account ModeModel 6757i CT IP Phone User Guide 199 200 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 201 Call Forward State ScreenChange the State Change the Number Change the No. Rings Cfwd in Phone Mode Mode Screen No Cfwd phone202 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 203 Calls 204 Model 6757i CT IP Phone User Guide Cfwd in Custom Mode Model 6757i CT IP Phone User Guide 205Account Screen 206 Model 6757i CT IP Phone User Guide State Model 6757i CT IP Phone User Guide 207Change No. Rings 208 Model 6757i CT IP Phone User Guide Services Key Callers List Missed Calls IndicatorAccessing and Clearing Missed Calls Model 6757i CT IP Phone User Guide 209 Using Voicemail Voicemail210 Model 6757i CT IP Phone User Guide Cordless Handset Handset KeysModel 6757i CT IP Phone User Guide 211 Handset Key Descriptions 212 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 213 Item # Menu list Accessing Options on the Cordless Handset Intercom214 Model 6757i CT IP Phone User Guide Ring Tone Model 6757i CT IP Phone User Guide 215 Vibrate Call timerCustom Name 216 Model 6757i CT IP Phone User Guide Handset Pairing/Unpairing Key Lock On or OffModel 6757i CT IP Phone User Guide 217 218 Model 6757i CT IP Phone User Guide Finding the Phones’s IP Address using the HandsetSilent Alert To activate Silent Alert from the option display Feature Keys on the Handset Model 6757i CT IP Phone User Guide 219 Feature Key Programming Guidelines 220 Model 6757i CT IP Phone User GuideKey Function Description Private/Public Programming Feature Keys Model 6757i CT IP Phone User Guide 221Click on Operation-Handset Keys 222 Model 6757i CT IP Phone User Guide Idle ModeHandset Icons and Status Messages Screen Icons Multifunction Handset LED Indicator Using Handset KeysModel 6757i CT IP Phone User Guide 223 224 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 225 Battery ChargingHandset Battery Indicator & Status Menu List Â To adjust the ringer volume Volume ControlTo adjust the receiver volume Directory Cordless Handset Model 6757i CT IP Phone User Guide 227 228 Model 6757i CT IP Phone User Guide Adding an Entry to the DirectoryTo add an entry to the directory Callers List Cordless Handset Model 6757i CT IP Phone User Guide 229Dialing from the Callers List 230 Model 6757i CT IP Phone User Guide Saving Entries from the Callers List to the Directory Call Privacy Making Calls from Cordless HandsetReceiving Calls Model 6757i CT IP Phone User Guide 231 Public and Private Feature Key 232 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 233 Pairing the Handset to the Base Unit Pairing and Unpairing Cordless Handset to BasePairing/Unpairing the Handset Select Preferences-Handset Pairing Select Hset Pairing Model 6757i CT IP Phone User Guide 235 Successful Pairing of Handset Failed Pairing of Handset236 Model 6757i CT IP Phone User Guide Unpairing the Handset from the Base Unit Using the Base UI Model 6757i CT IP Phone User Guide 237 238 Model 6757i CT IP Phone User Guide Successful RemovalFailed Removal Model 6757i CT IP Phone User Guide 239 Successful Removal Attempt 240 Model 6757i CT IP Phone User Guide Failed Removal Attempt Star Codes Additional FeaturesConfiguring Suppression of Dtmf Playback Suppress Dtmf Playback Click on Basic Settings-Preferences 242 Model 6757i CT IP Phone User Guide Configuring Display of Dtmf Digits Display Dtmf DigitsModel 6757i CT IP Phone User Guide 243 244 Model 6757i CT IP Phone User Guide Enable/Disable Call Waiting Model 6757i CT IP Phone User Guide 245Enabling/Disabling Call Waiting 246 Model 6757i CT IP Phone User Guide Configuring Call Waiting Tone Play Call Waiting ToneModel 6757i CT IP Phone User Guide 247 Configuring Stuttered Dial Tone Stuttered Dial Tone248 Model 6757i CT IP Phone User Guide Configuring XML Beep Support XML Beep SupportModel 6757i CT IP Phone User Guide 249 Status Scroll Delay Configuring Status Scroll Delay250 Model 6757i CT IP Phone User Guide Transfer/Conference Call Behavior Incoming Call Interrupts DialingModel 6757i CT IP Phone User Guide 251 Intercom Behavior Configuring Incoming Call Interrupts Dialing 252 Model 6757i CT IP Phone User Guide Switch UI Focus to Ringing Line Model 6757i CT IP Phone User Guide 253 Preferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior254 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 255 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls256 Model 6757i CT IP Phone User Guide Using the Goodbye Key to Cancel Incoming Calls Feature Goodbye Key Cancels Incoming Call isModel 6757i CT IP Phone User Guide 257 Configuring UPnP Mapping Lines UPnP Mapping Lines for remote phones258 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 259 Message Waiting Indicator Configuring Message Waiting Indicator260 Model 6757i CT IP Phone User Guide Incoming Intercom Incoming Intercom Call FeaturesModel 6757i CT IP Phone User Guide 261 Microphone Mute 262 Model 6757i CT IP Phone User Guide Auto-Answer/Play Warning ToneAllow Barge Configuring Incoming Intercom Settings Model 6757i CT IP Phone User Guide 263 Using Redial Key for Last Number Redial 264 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 265 Group RTP Paging receives RTP streams Configuring Group RTP Paging Group Paging RTP Settings266 Model 6757i CT IP Phone User Guide Configuring Lldp Elin Model 6757i CT IP Phone User Guide 267 Missed Call Summary Subscription Available Features Enabled by AdministratorsOutgoing Intercom Calls 268 Model 6757i CT IP Phone User Guide Centralized Conferencing Customizable Callers List Key and Services KeyAutodial Hotline and Warmline Model 6757i CT IP Phone User Guide 269 Answer and Ignore Softkeys for XML Applications XML Softkey for Special Characters in XML Applications270 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 271 Using the Keypad During Active XML ApplicationsPlaying a WAV File On Your Phone IP Phone UI Screen During WAV Streaming Key Redirection 272 Model 6757i CT IP Phone User GuideOptions Key RTP Recording and Simultaneous Playing XML Applications and Off-Hook InteractionXML Override for a Locked Phone Model 6757i CT IP Phone User Guide 273 Hold Feature Enhancement for Broadsoft Servers IP Phone UI when Broadsoft CMS is Enabled274 Model 6757i CT IP Phone User Guide Model M670i Model M670i and M675i Expansion ModulesModel 6757i CT IP Phone User Guide 275 Model M675i 276 Model 6757i CT IP Phone User Guide Expansion Module keys support the following functions M670i Expansion Module Using the Expansion ModulesModel 6757i CT IP Phone User Guide 277 M675i Expansion Module 278 Model 6757i CT IP Phone User Guide 1 Screen2 Screen Model 6757i CT IP Phone User Guide 279 Press-and-Hold to Create a Speeddial Key Troubleshooting Solutions 280 Model 6757i CT IP Phone User Guide How do I change my user password? What are services, and how do I use them?Why does my phone display the No Service message? Model 6757i CT IP Phone User Guide 281 Why does my phone display Bad Encrypted Config? 282 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 283 How do I restart the IP phone? 284 Model 6757i CT IP Phone User Guide How do I lock my phone? Model 6757i CT IP Phone User Guide 285 Page Limited Warranty Warranty Repair ServicesExclusions After Warranty Service Appendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code NST Time SGT Index Numerics Index-2 Model 6757i CT IP Phone User Guide Index-3 Index-4 Model 6757i CT IP Phone User Guide Index-5 Page