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Aastra Telecom 6757I CT manual Receiving Calls, Answering an Incoming Call, To answer the call

Models: 6757I CT

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Receiving Calls

When a call is ringing at your extension, the inbound callers extension and name display to the screen. The line/call appearance light flashes quickly for the incoming call.

L1	John Smith

Tue May 17 10:19am

L1 Ring

201

Keri March

Answering an Incoming Call

IP Phone UI

To answer the call

•For handsfree operation, press or the line/call appearance button for the incoming call.

•Press for handsfree or headset operation.

•Lift the handset for handset operation.

Note: The audio mode setting you have selected in the options list under Headset Settings determines if the call goes to handsfree or headset operation. For more information, see the section “Customizing Your Phone” on page 27.

If the phone is already connected to a call, pressing the line/call appearance button for the new incoming call automatically places the connected call on hold and answers the new call. To reconnect to a party, press the line/call appearance button for that call.

If you cannot answer the call, the caller goes to voicemail if voicemail has been configured for your extension.

Note: The button can be used to cancel the call pickup procedure.

Receiving Calls

Model 6757i CT IP Phone User Guide

159

Image 169

Aastra Telecom 6757I CT manual Receiving Calls, Answering an Incoming Call, Model 6757i CT IP Phone User Guide 159

Contents

6757i CT IP Phone Page Iii Software License AgreementPage Table of Contents Multiple Line and Call Appearances Defining an Emergency Dial PlanState-Based Softkeys Bottom Keys only Line Key Dialing a Number 152Vii Handset Keys 211 Handset Key Descriptions 212Additional Features 241 Pairing/Unpairing the Handset 234Using the Expansion Modules 277 Available Features Enabled by Administrators 268Page Documentation About this GuideModel 6757i CT IP Phone User Guide Cordless Handset Features Phone FeaturesIntroduction Requirements Installation and SetupPlugging in and Starting the Phone Getting StartedUpdating Configuration SIP Network Connected/Network Disconnected Idle Screen Reference Idle Screen With Softkeys ConfiguredIdle Screen Screen Display After Picking Up the Handset Idle Screen with Voicemail MessagesIdle Screen After Handset Pickup Key Descriptions IP Phone Keys and Key DescriptionsKeys Key Description IP Phone Keys and Key Descriptions Reference Phone Options via the IP Phone UI Methods for Customizing Your PhoneOption Number Call ForwardSimplified Options Menu Phone Options via the Aastra Web UI Using the IP Phone UIReferences Using the Aastra Web UI Methods for Customizing Your Phone Operation Headings Descriptions StatusAvailable Functions for Softkeys Headings Descriptions Basic SettingsPhone Status via IP Phone UI Phone StatusSelect Phone Status Scroll to IP&MAC Addresses and press Select Finding Your Phone’s IP AddressPhone Status via the Aastra Web UI SIP Account Status SIP Account StatusStatus Description Condition Example Backup Registrar Line SIP Account Status Used?Where Customizing Your Phone Configuration Method Valid Values Default ValueRing Tones and Tone Sets Ring TonesRing Tone Sets Configuring Ring Tones and Tone SetsSelect Preferences Select Ring TonePress Done Select Tone Set Click on Basic Settings-Preferences-Ring TonesContrast Level Setting Contrast LevelSelect Contrast Level Backlight Setting the BacklightSelect Backlight OffIf you selected Auto, press the Advanced softkey Enabling/Disabling Live Dialpad Live DialpadSelect Preferences Select Live Dialpad Set Audio Audio ModeSetting Audio Mode and Headset Mic Volume Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Headset Speaker/Headset Headset/SpeakerSelect Headset Mic Volume Time and Date Configuring Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set TimeSet Date and Date Format Select Time FormatSelect Preferences Select Time and Date Select Date Format Select Preferences Select Time and Date Select Time Zone Set Time ZoneDaylight Savings Time Select Preferences Select Daylight SavingsSet Time Servers Min summertime 1h summertime Automatic DefaultSelect Preferences Select Time and Date Select Time Server Select from Time Server 1, Time Server 2, or Time ServerClick on Basic Settings-Preferences-Time and Date Setting Click to save your settings Specifying the Language to Use LanguageSelect Screen Language Français FrenchClick on Basic Settings-Preferences-Language Settings Keypad Input Alphabet Tables English Language InputFrench Key Uppercase Characters Lowercase CharactersGerman SpanishItalian Configuring Language Input Using the IP Phone UIExample Select Input Language Click on Basic Settings- Preferences-Language SettingsLatin 2 Character Set Setting a User Password User PasswordSelect User Password and press Select If you change the password Then you need toClick on Operation-User Password Reset a User Password Resetting a User PasswordRestarting your phone Click on Operation-ResetSelect Restart Phone Locking/Unlocking a Phone Phone LockLock the Phone Unlock the PhoneLock the Phone? field, click Click on Operation-Phone LockEmergency Description Number Defining an Emergency Dial Plan911110 Define an Emergency Dial PlanMultiple Line and Call Appearances Line Keys and SoftkeysSoftkeys Speeddial Key Function Description NoneDo Not Disturb Busy Lamp Field BLFKey Function Description Speeddial/Conf ServicesDirectory Callers ListState-Based Softkeys Bottom Keys only Softkey Type Default StatesState Description Label LAB Key Display BehaviorSat Jan 1 1218am Softkey Line/Call Appearance Lights Line KeyLine Keys and Softkeys Softkeys Configuring a Line KeyExpansion Module Keys Speeddial Prefix Speeddial KeyKey Line=2Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Press SD button Creating a Speeddial Using the Speed Dial Edit OptionLine Keys and Softkeys Softkeys Click on Operation-Keypad Speeddial Select Preferences Select Speed Dial Edit Editing Speeddial KeysEdit the speeddial information as applicable and press Save Editing a Speeddial on a Softkey or Expansion Module Key Click on Operation-Keypad Speeddial Do not Disturb DND Key Configuring a DND KeySoftkeys Busy Lamp Field BLF Key Global Configuring a BLF KeyThrough Click to save your changes BLF List Key Configuring a BLF List KeyThrough Expansion Module Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Key Using the ACD Feature on your IP PhoneACD LED Table User ID and Password prompts displays Unavailable Log Out Line Keys and Softkeys Softkeys Expansion Module Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call PickupUsing Group Call Pickup GCP Select an extension Press the Pickup Key to answer the call XML Key Services Key Top and Bottom keys are softkeys100 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 101 Configuring XML Services102 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 103 Configuring an XML Key104 Model 6757i CT IP Phone User Guide From the Services Menu Accessing the XML ServiceServices Key Model 6757i CT IP Phone User Guide 105WebApps Key Configuring a WebApps Key106 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 107 Using the WebApps KeyTo use the WebApps key Flash Key Configuring a Flash Key108 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 109 Sprecode Key Configuring a Sprecode Key110 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 111 Park/Pickup Keys Park/Pickup Static Configuration112 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 113 Park/Pickup Call Server Configuration ValuesServer Park Values Pickup Values Click on Basic Settings-Preferences-General Configuring Park /Pickup using Static Configuration114 Model 6757i CT IP Phone User Guide Key Configuration Using the Aastra Web UI Park/Pickup Key ConfigurationConfiguring Park/Pickup using Key Configuration Model 6757i CT IP Phone User Guide 115116 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 117 Using the Park Call/Pickup Parked Call FeaturePark a Call Pickup a Parked Call 118 Model 6757i CT IP Phone User GuideLast Call Return lcr Key Sylantro Servers only Configuring a Last Call Return KeyModel 6757i CT IP Phone User Guide 119 How it works120 Model 6757i CT IP Phone User Guide Call Forward Key Configuring a Call Forward KeyModel 6757i CT IP Phone User Guide 121 122 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 123 BLF/XferBLF/Xfer Key Requirements and Functionality 124 Model 6757i CT IP Phone User Guide Configuring a BLF/Xfer KeyModel 6757i CT IP Phone User Guide 125 126 Model 6757i CT IP Phone User Guide Speeddial/XferSpeeddial/Xfer Key Requirements and Functionality Model 6757i CT IP Phone User Guide 127 Configuring a Speeddial/Xfer Key128 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 129 Speeddial/Conf130 Model 6757i CT IP Phone User Guide Configuring a Speeddial/Conf KeyModel 6757i CT IP Phone User Guide 131 132 Model 6757i CT IP Phone User Guide Services KeyModel 6757i CT IP Phone User Guide 133 Configuring a Services Key134 Model 6757i CT IP Phone User Guide Directory Key Configuring a Directory KeyModel 6757i CT IP Phone User Guide 135 Directory Key136 Model 6757i CT IP Phone User Guide Callers List Key Configuring a Callers List KeyModel 6757i CT IP Phone User Guide 137 Callers List Key138 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 139 Intercom KeyIntercom Key 140 Model 6757i CT IP Phone User Guide Configuring an Intercom KeyModel 6757i CT IP Phone User Guide 141 Phone Lock Key Configuring a Phone Lock Key142 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 143 Using the Lock/Unlock Key on the IP PhonePaging Key Sends the RTP Stream Configuring a Paging Key144 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 145 146 Model 6757i CT IP Phone User Guide Using the Paging KeyNone Key Configuring a None KeyModel 6757i CT IP Phone User Guide 147 148 Model 6757i CT IP Phone User Guide Empty Key Configuring an Empty KeyModel 6757i CT IP Phone User Guide 149 150 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 151 Deleting a KeyDialing a Number Making Calls152 Model 6757i CT IP Phone User Guide Pre-dialing a Number Using Handsfree SpeakerphoneModel 6757i CT IP Phone User Guide 153 Advanced Volume Controls for the Headset Mic Using a HeadsetTo change this volume To Make and Receive Calls Using a HeadsetUsing the Icom Key Using IntercomIncoming Intercom Features Aastra Web UI Description Model 6757i CT IP Phone User Guide 155156 Model 6757i CT IP Phone User Guide Incoming Intercom Features Description Aastra Web UIRedial Accessing the Redial ListModel 6757i CT IP Phone User Guide 157 Deleting from the Redial List158 Model 6757i CT IP Phone User Guide MuteAnswering an Incoming Call Receiving CallsModel 6757i CT IP Phone User Guide 159 To answer the call160 Model 6757i CT IP Phone User Guide Sending an Incoming Call to VoicemailPlacing a Call on Hold Handling CallsModel 6757i CT IP Phone User Guide 161 To place a call on hold162 Model 6757i CT IP Phone User Guide When on HoldAutomatic Hold Retrieving a Held CallTransferring Calls Screen that displays when handset is liftedModel 6757i CT IP Phone User Guide 163 Blind Transfer164 Model 6757i CT IP Phone User Guide Transfer Key when handset is liftedTo transfer a call to another extension Model 6757i CT IP Phone User Guide 165 Conferencing CallsLocal Conferencing 166 Model 6757i CT IP Phone User Guide Using Local ConferencingConference Key Joining Two Active Calls in a Single Conference Model 6757i CT IP Phone User Guide 167Centralized Conferencing for Sylantro and Broadsoft Servers 168 Model 6757i CT IP Phone User Guide Using Centralized ConferencingModel 6757i CT IP Phone User Guide 169 Setting Up Multiple Conferences for Sylantro Server only170 Model 6757i CT IP Phone User Guide Ending CallsJoining Additional Parties to Active Conferences Managing Calls Accessing Your DirectoryDirectory List Model 6757i CT IP Phone User Guide 171172 Model 6757i CT IP Phone User Guide Sorting Entries and Quick Search FeatureManaging the Directory List Adding New Entries to the Directory List Model 6757i CT IP Phone User Guide 173Screen Directory List LimitationsEditing Entries in the Directory List 174 Model 6757i CT IP Phone User GuideScrolling Multiple Screens Per Entry Model 6757i CT IP Phone User Guide 175Arranging Multiple Screens 176 Model 6757i CT IP Phone User GuideDeleting Entries from the Directory List Model 6757i CT IP Phone User Guide 177Saving Entries to the Directory List 178 Model 6757i CT IP Phone User GuideDirectory Key Callers List Key Model 6757i CT IP Phone User Guide 179Directory Key Redial List Key Downloading the Directory List to Your PC 180 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 181 Accessing the Directory ListDownload the Directory List Click on Operation-Directory182 Model 6757i CT IP Phone User Guide Callers ListCaller’s List Screen Display Display Item DescriptionModel 6757i CT IP Phone User Guide 183 Accessing the Callers ListCallers List Key Handsfree Button Editing Entries in the Callers List 184 Model 6757i CT IP Phone User GuideDeleting Entries from the Callers List Model 6757i CT IP Phone User Guide 185Downloading the Callers List to Your PC 186 Model 6757i CT IP Phone User GuideDownload the Callers List DND Account-Based Configuration Account Configuration DND and Call ForwardingModel 6757i CT IP Phone User Guide 187 188 Model 6757i CT IP Phone User Guide Configuring DNDModel 6757i CT IP Phone User Guide 189 Configuring DND Using the Aastra Web UIUsing DND Modes via the IP Phone UI Click on Basic Settings-Account Configuration190 Model 6757i CT IP Phone User Guide DND in Phone Mode Default DND in Account ModeModel 6757i CT IP Phone User Guide 191 192 Model 6757i CT IP Phone User Guide DND in Custom ModeIndicates DND OffModel 6757i CT IP Phone User Guide 193 Call Forward Account-Based Configuration194 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 195 Configuring Cfwd Using the Aastra Web UI196 Model 6757i CT IP Phone User Guide Click To save your changes Model 6757i CT IP Phone User Guide 197198 Model 6757i CT IP Phone User Guide Cfwd in Account Mode Using Cfwd via the IP Phone UIModel 6757i CT IP Phone User Guide 199 200 Model 6757i CT IP Phone User Guide Call Forward State Screen Model 6757i CT IP Phone User Guide 201Change the State Change the Number Change the No. Rings Mode Screen No Cfwd phone Cfwd in Phone Mode202 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 203 204 Model 6757i CT IP Phone User Guide CallsModel 6757i CT IP Phone User Guide 205 Cfwd in Custom ModeAccount Screen 206 Model 6757i CT IP Phone User Guide Change Model 6757i CT IP Phone User Guide 207State No. Rings208 Model 6757i CT IP Phone User Guide Accessing and Clearing Missed Calls Missed Calls IndicatorServices Key Callers List Model 6757i CT IP Phone User Guide 209Voicemail Using Voicemail210 Model 6757i CT IP Phone User Guide Handset Keys Cordless HandsetModel 6757i CT IP Phone User Guide 211 212 Model 6757i CT IP Phone User Guide Handset Key DescriptionsItem # Menu list Model 6757i CT IP Phone User Guide 213Intercom Accessing Options on the Cordless Handset214 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 215 Ring ToneCustom Name Call timerVibrate 216 Model 6757i CT IP Phone User GuideKey Lock On or Off Handset Pairing/UnpairingModel 6757i CT IP Phone User Guide 217 Silent Alert Finding the Phones’s IP Address using the Handset218 Model 6757i CT IP Phone User Guide To activate Silent Alert from the option displayModel 6757i CT IP Phone User Guide 219 Feature Keys on the Handset220 Model 6757i CT IP Phone User Guide Feature Key Programming GuidelinesKey Function Description Private/Public Model 6757i CT IP Phone User Guide 221 Programming Feature KeysClick on Operation-Handset Keys Handset Icons and Status Messages Idle Mode222 Model 6757i CT IP Phone User Guide Screen IconsUsing Handset Keys Multifunction Handset LED IndicatorModel 6757i CT IP Phone User Guide 223 224 Model 6757i CT IP Phone User Guide Handset Battery Indicator & Status Battery ChargingModel 6757i CT IP Phone User Guide 225 Menu List ÂTo adjust the receiver volume Volume ControlTo adjust the ringer volume Directory Cordless HandsetModel 6757i CT IP Phone User Guide 227 Adding an Entry to the Directory 228 Model 6757i CT IP Phone User GuideTo add an entry to the directory Model 6757i CT IP Phone User Guide 229 Callers List Cordless HandsetDialing from the Callers List Saving Entries from the Callers List to the Directory 230 Model 6757i CT IP Phone User GuideReceiving Calls Making Calls from Cordless HandsetCall Privacy Model 6757i CT IP Phone User Guide 231232 Model 6757i CT IP Phone User Guide Public and Private Feature KeyModel 6757i CT IP Phone User Guide 233 Pairing/Unpairing the Handset Pairing and Unpairing Cordless Handset to BasePairing the Handset to the Base Unit Select Preferences-Handset PairingModel 6757i CT IP Phone User Guide 235 Select Hset PairingFailed Pairing of Handset Successful Pairing of Handset236 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 237 Unpairing the Handset from the Base Unit Using the Base UISuccessful Removal 238 Model 6757i CT IP Phone User GuideFailed Removal Successful Removal Attempt Model 6757i CT IP Phone User Guide 239Failed Removal Attempt 240 Model 6757i CT IP Phone User GuideConfiguring Suppression of Dtmf Playback Additional FeaturesStar Codes Suppress Dtmf Playback242 Model 6757i CT IP Phone User Guide Click on Basic Settings-PreferencesDisplay Dtmf Digits Configuring Display of Dtmf DigitsModel 6757i CT IP Phone User Guide 243 244 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 245 Enable/Disable Call WaitingEnabling/Disabling Call Waiting 246 Model 6757i CT IP Phone User Guide Play Call Waiting Tone Configuring Call Waiting ToneModel 6757i CT IP Phone User Guide 247 Stuttered Dial Tone Configuring Stuttered Dial Tone248 Model 6757i CT IP Phone User Guide XML Beep Support Configuring XML Beep SupportModel 6757i CT IP Phone User Guide 249 Configuring Status Scroll Delay Status Scroll Delay250 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 251 Incoming Call Interrupts DialingTransfer/Conference Call Behavior Intercom Behavior252 Model 6757i CT IP Phone User Guide Configuring Incoming Call Interrupts DialingModel 6757i CT IP Phone User Guide 253 Switch UI Focus to Ringing LinePhone Feature Preferred Line Behavior Preferred Line and Preferred Line Timeout254 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 255 Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls256 Model 6757i CT IP Phone User Guide Goodbye Key Cancels Incoming Call is Using the Goodbye Key to Cancel Incoming Calls FeatureModel 6757i CT IP Phone User Guide 257 UPnP Mapping Lines for remote phones Configuring UPnP Mapping Lines258 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 259 Configuring Message Waiting Indicator Message Waiting Indicator260 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 261 Incoming Intercom Call FeaturesIncoming Intercom Microphone MuteAuto-Answer/Play Warning Tone 262 Model 6757i CT IP Phone User GuideAllow Barge Model 6757i CT IP Phone User Guide 263 Configuring Incoming Intercom Settings264 Model 6757i CT IP Phone User Guide Using Redial Key for Last Number RedialGroup RTP Paging receives RTP streams Model 6757i CT IP Phone User Guide 265Group Paging RTP Settings Configuring Group RTP Paging266 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 267 Configuring Lldp ElinOutgoing Intercom Calls Available Features Enabled by AdministratorsMissed Call Summary Subscription 268 Model 6757i CT IP Phone User GuideAutodial Hotline and Warmline Customizable Callers List Key and Services KeyCentralized Conferencing Model 6757i CT IP Phone User Guide 269XML Softkey for Special Characters in XML Applications Answer and Ignore Softkeys for XML Applications270 Model 6757i CT IP Phone User Guide Playing a WAV File On Your Phone Using the Keypad During Active XML ApplicationsModel 6757i CT IP Phone User Guide 271 IP Phone UI Screen During WAV Streaming272 Model 6757i CT IP Phone User Guide Key RedirectionOptions Key XML Override for a Locked Phone XML Applications and Off-Hook InteractionRTP Recording and Simultaneous Playing Model 6757i CT IP Phone User Guide 273IP Phone UI when Broadsoft CMS is Enabled Hold Feature Enhancement for Broadsoft Servers274 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 275 Model M670i and M675i Expansion ModulesModel M670i Model M675iExpansion Module keys support the following functions 276 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 277 Using the Expansion ModulesM670i Expansion Module M675i Expansion Module1 Screen 278 Model 6757i CT IP Phone User Guide2 Screen Press-and-Hold to Create a Speeddial Key Model 6757i CT IP Phone User Guide 279280 Model 6757i CT IP Phone User Guide Troubleshooting SolutionsWhy does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? Model 6757i CT IP Phone User Guide 281282 Model 6757i CT IP Phone User Guide Why does my phone display Bad Encrypted Config?How do I restart the IP phone? Model 6757i CT IP Phone User Guide 283How do I lock my phone? 284 Model 6757i CT IP Phone User GuideModel 6757i CT IP Phone User Guide 285 Page Warranty Repair Services Limited WarrantyExclusions After Warranty Service Time Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code NST Time SGT Numerics IndexIndex-2 Model 6757i CT IP Phone User Guide Index-3 Index-4 Model 6757i CT IP Phone User Guide Index-5 Page