Using Intercom, Using the Icom Key | Aastra Telecom 6757I CT

Using Intercom

On the 6757i CT, you can use the Icom key to automatically connect with a remote extension. By default, the Intercom key is configured as Key 4 on the top set of softkeys.

Intercom

Key

Using the Icom Key

IP Phone UI

1.Press the Icom key.

2.Enter the extension number of the person you wish to intercom or the BLF key for that extension.

3.After a beep tone, your phone automatically connects with the remote extension and you can speak through its speaker.

4.To cancel intercom, press or the Cancel key.

5.When you are finished speaking, hang up the phone by placing the handset back on-hook or by

pressing or the line/call appearance button for the active call. When you hang up, the remote phone also hangs up.

You can set specific incoming Intercom call features on the 6757i CT IP phone using the Aastra Web UI. The following table describes these features.

Incoming Intercom Features
in Aastra Web UI	Description

Microphone Mute	Allows you to enable or disable the microphone on the IP phone for
	Intercom calls made by the originating caller.

Auto Answer	Allows you to enable or disable the IP phone to automatically
	answer an Intercom call. If auto-answer is enabled on the IP phone,
	the phone plays a tone (if "Play Warning Tone" is enabled) to alert
	the user before answering the intercom call. If auto-answer is
	disabled, the phone rejects the incoming intercom call and sends a
	busy signal to the caller.

Making Calls

Model 6757i CT IP Phone User Guide

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Aastra Telecom 6757I CT manual Using Intercom, Model 6757i CT IP Phone User Guide 155, Using the Icom Key

Contents

6757i CT IP Phone Page Iii Software License AgreementPage Table of Contents Multiple Line and Call Appearances Defining an Emergency Dial PlanState-Based Softkeys Bottom Keys only Line Key Dialing a Number 152 Vii Handset Keys 211 Handset Key Descriptions 212 Additional Features 241 Pairing/Unpairing the Handset 234 Using the Expansion Modules 277 Available Features Enabled by Administrators 268Page About this Guide DocumentationModel 6757i CT IP Phone User Guide Phone Features Cordless Handset FeaturesIntroduction Requirements Installation and Setup Plugging in and Starting the Phone Getting Started Updating Configuration SIP Network Connected/Network Disconnected Idle Screen Idle Screen With Softkeys Configured ReferenceIdle Screen Screen Display After Picking Up the Handset Idle Screen with Voicemail Messages Idle Screen After Handset Pickup IP Phone Keys and Key Descriptions Key DescriptionsKeys Key Description IP Phone Keys and Key Descriptions Reference Phone Options via the IP Phone UI Methods for Customizing Your PhoneOption Number Call Forward Simplified Options Menu Using the IP Phone UI Phone Options via the Aastra Web UIReferences Using the Aastra Web UI Methods for Customizing Your Phone Headings Descriptions Status OperationAvailable Functions for Softkeys Headings Descriptions Basic Settings Phone Status Phone Status via IP Phone UISelect Phone Status Scroll to IP&MAC Addresses and press Select Finding Your Phone’s IP Address Phone Status via the Aastra Web UI SIP Account Status SIP Account Status Example Backup Registrar Line SIP Account Status Used? Status Description ConditionWhere Customizing Your Phone Configuration Method Valid Values Default ValueRing Tones and Tone Sets Ring Tones Ring Tone Sets Configuring Ring Tones and Tone SetsSelect Preferences Select Ring Tone Press Done Select Tone Set Click on Basic Settings-Preferences-Ring Tones Setting Contrast Level Contrast LevelSelect Contrast Level Backlight Setting the BacklightSelect Backlight Off If you selected Auto, press the Advanced softkey Live Dialpad Enabling/Disabling Live DialpadSelect Preferences Select Live Dialpad Set Audio Audio Mode Setting Audio Mode and Headset Mic Volume Headset Mic VolumeSelect Preferences Select Set Audio Select Audio Mode Headset Speaker/Headset Headset/Speaker Select Headset Mic Volume Time and Date Configuring Time and DateSet Time and Time Format Select Preferences Select Time and Date Select Set Time Select Time Format Set Date and Date FormatSelect Preferences Select Time and Date Select Date Format Select Preferences Select Time and Date Select Time Zone Set Time ZoneDaylight Savings Time Select Preferences Select Daylight Savings Set Time Servers Min summertime 1h summertime Automatic DefaultSelect Preferences Select Time and Date Select Time Server Select from Time Server 1, Time Server 2, or Time Server Click on Basic Settings-Preferences-Time and Date Setting Click to save your settings Specifying the Language to Use LanguageSelect Screen Language Français French Click on Basic Settings-Preferences-Language Settings Keypad Input Alphabet Tables English Language InputFrench Key Uppercase Characters Lowercase Characters German Spanish Configuring Language Input Using the IP Phone UI ItalianExample Select Input Language Click on Basic Settings- Preferences-Language Settings Latin 2 Character Set Setting a User Password User PasswordSelect User Password and press Select If you change the password Then you need to Click on Operation-User Password Reset a User Password Resetting a User Password Click on Operation-Reset Restarting your phoneSelect Restart Phone Locking/Unlocking a Phone Phone LockLock the Phone Unlock the Phone Lock the Phone? field, click Click on Operation-Phone Lock Emergency Description Number Defining an Emergency Dial Plan 911110 Define an Emergency Dial Plan Multiple Line and Call Appearances Line Keys and Softkeys Softkeys Speeddial Key Function Description NoneDo Not Disturb Busy Lamp Field BLF Key Function Description Speeddial/Conf ServicesDirectory Callers List Softkey Type Default States State-Based Softkeys Bottom Keys onlyState Description Label LAB Key Display Behavior Sat Jan 1 1218am Softkey Line/Call Appearance Lights Line Key Line Keys and Softkeys Softkeys Configuring a Line Key Expansion Module Keys Speeddial Prefix Speeddial KeyKey Line=2 Enter Name Enter Number Line Save Backspace ABC Cancel Enter Name Press SD button Creating a Speeddial Using the Speed Dial Edit Option Line Keys and Softkeys Softkeys Click on Operation-Keypad Speeddial Select Preferences Select Speed Dial Edit Editing Speeddial Keys Edit the speeddial information as applicable and press Save Editing a Speeddial on a Softkey or Expansion Module Key Click on Operation-Keypad Speeddial Do not Disturb DND Key Configuring a DND Key Softkeys Busy Lamp Field BLF Key Global Configuring a BLF Key Through Click to save your changes BLF List Key Configuring a BLF List Key Through Expansion Module Keys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone Using the ACD KeyACD LED Table User ID and Password prompts displays Unavailable Log Out Line Keys and Softkeys Softkeys Expansion Module Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup/Group Call Pickup Using Directed Call Pickup DCPUsing Group Call Pickup GCP Select an extension Press the Pickup Key to answer the call Services Key Top and Bottom keys are softkeys XML Key100 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 101 Configuring XML Services 102 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 103 Configuring an XML Key 104 Model 6757i CT IP Phone User Guide From the Services Menu Accessing the XML ServiceServices Key Model 6757i CT IP Phone User Guide 105 Configuring a WebApps Key WebApps Key106 Model 6757i CT IP Phone User Guide Using the WebApps Key Model 6757i CT IP Phone User Guide 107To use the WebApps key Configuring a Flash Key Flash Key108 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 109 Configuring a Sprecode Key Sprecode Key110 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 111 Park/Pickup Static Configuration Park/Pickup Keys112 Model 6757i CT IP Phone User Guide Park/Pickup Call Server Configuration Values Model 6757i CT IP Phone User Guide 113Server Park Values Pickup Values Configuring Park /Pickup using Static Configuration Click on Basic Settings-Preferences-General114 Model 6757i CT IP Phone User Guide Key Configuration Using the Aastra Web UI Park/Pickup Key ConfigurationConfiguring Park/Pickup using Key Configuration Model 6757i CT IP Phone User Guide 115 116 Model 6757i CT IP Phone User Guide Using the Park Call/Pickup Parked Call Feature Model 6757i CT IP Phone User Guide 117Park a Call Pickup a Parked Call 118 Model 6757i CT IP Phone User Guide Last Call Return lcr Key Sylantro Servers only Configuring a Last Call Return KeyModel 6757i CT IP Phone User Guide 119 How it works 120 Model 6757i CT IP Phone User Guide Configuring a Call Forward Key Call Forward KeyModel 6757i CT IP Phone User Guide 121 122 Model 6757i CT IP Phone User Guide BLF/Xfer Model 6757i CT IP Phone User Guide 123BLF/Xfer Key Requirements and Functionality 124 Model 6757i CT IP Phone User Guide Configuring a BLF/Xfer Key Model 6757i CT IP Phone User Guide 125 Speeddial/Xfer 126 Model 6757i CT IP Phone User GuideSpeeddial/Xfer Key Requirements and Functionality Model 6757i CT IP Phone User Guide 127 Configuring a Speeddial/Xfer Key 128 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 129 Speeddial/Conf 130 Model 6757i CT IP Phone User Guide Configuring a Speeddial/Conf Key Model 6757i CT IP Phone User Guide 131 132 Model 6757i CT IP Phone User Guide Services Key Model 6757i CT IP Phone User Guide 133 Configuring a Services Key 134 Model 6757i CT IP Phone User Guide Directory Key Configuring a Directory KeyModel 6757i CT IP Phone User Guide 135 Directory Key 136 Model 6757i CT IP Phone User Guide Callers List Key Configuring a Callers List KeyModel 6757i CT IP Phone User Guide 137 Callers List Key 138 Model 6757i CT IP Phone User Guide Intercom Key Model 6757i CT IP Phone User Guide 139Intercom Key 140 Model 6757i CT IP Phone User Guide Configuring an Intercom Key Model 6757i CT IP Phone User Guide 141 Configuring a Phone Lock Key Phone Lock Key142 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 143 Using the Lock/Unlock Key on the IP Phone Configuring a Paging Key Paging Key Sends the RTP Stream144 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 145 146 Model 6757i CT IP Phone User Guide Using the Paging Key Configuring a None Key None KeyModel 6757i CT IP Phone User Guide 147 148 Model 6757i CT IP Phone User Guide Configuring an Empty Key Empty KeyModel 6757i CT IP Phone User Guide 149 150 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 151 Deleting a Key Making Calls Dialing a Number152 Model 6757i CT IP Phone User Guide Using Handsfree Speakerphone Pre-dialing a NumberModel 6757i CT IP Phone User Guide 153 Advanced Volume Controls for the Headset Mic Using a HeadsetTo change this volume To Make and Receive Calls Using a Headset Using the Icom Key Using IntercomIncoming Intercom Features Aastra Web UI Description Model 6757i CT IP Phone User Guide 155 156 Model 6757i CT IP Phone User Guide Incoming Intercom Features Description Aastra Web UI Redial Accessing the Redial ListModel 6757i CT IP Phone User Guide 157 Deleting from the Redial List 158 Model 6757i CT IP Phone User Guide Mute Answering an Incoming Call Receiving CallsModel 6757i CT IP Phone User Guide 159 To answer the call 160 Model 6757i CT IP Phone User Guide Sending an Incoming Call to Voicemail Placing a Call on Hold Handling CallsModel 6757i CT IP Phone User Guide 161 To place a call on hold 162 Model 6757i CT IP Phone User Guide When on HoldAutomatic Hold Retrieving a Held Call Transferring Calls Screen that displays when handset is liftedModel 6757i CT IP Phone User Guide 163 Blind Transfer Transfer Key when handset is lifted 164 Model 6757i CT IP Phone User GuideTo transfer a call to another extension Conferencing Calls Model 6757i CT IP Phone User Guide 165Local Conferencing Using Local Conferencing 166 Model 6757i CT IP Phone User GuideConference Key Model 6757i CT IP Phone User Guide 167 Joining Two Active Calls in a Single ConferenceCentralized Conferencing for Sylantro and Broadsoft Servers 168 Model 6757i CT IP Phone User Guide Using Centralized Conferencing Model 6757i CT IP Phone User Guide 169 Setting Up Multiple Conferences for Sylantro Server only Ending Calls 170 Model 6757i CT IP Phone User GuideJoining Additional Parties to Active Conferences Managing Calls Accessing Your DirectoryDirectory List Model 6757i CT IP Phone User Guide 171 Sorting Entries and Quick Search Feature 172 Model 6757i CT IP Phone User GuideManaging the Directory List Adding New Entries to the Directory List Model 6757i CT IP Phone User Guide 173Screen Directory List Limitations Editing Entries in the Directory List 174 Model 6757i CT IP Phone User Guide Scrolling Multiple Screens Per Entry Model 6757i CT IP Phone User Guide 175 Arranging Multiple Screens 176 Model 6757i CT IP Phone User Guide Deleting Entries from the Directory List Model 6757i CT IP Phone User Guide 177 Saving Entries to the Directory List 178 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 179 Directory Key Callers List KeyDirectory Key Redial List Key Downloading the Directory List to Your PC 180 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 181 Accessing the Directory ListDownload the Directory List Click on Operation-Directory 182 Model 6757i CT IP Phone User Guide Callers ListCaller’s List Screen Display Display Item Description Accessing the Callers List Model 6757i CT IP Phone User Guide 183Callers List Key Handsfree Button Editing Entries in the Callers List 184 Model 6757i CT IP Phone User Guide Deleting Entries from the Callers List Model 6757i CT IP Phone User Guide 185 186 Model 6757i CT IP Phone User Guide Downloading the Callers List to Your PCDownload the Callers List Account Configuration DND and Call Forwarding DND Account-Based ConfigurationModel 6757i CT IP Phone User Guide 187 188 Model 6757i CT IP Phone User Guide Configuring DND Model 6757i CT IP Phone User Guide 189 Configuring DND Using the Aastra Web UI Click on Basic Settings-Account Configuration Using DND Modes via the IP Phone UI190 Model 6757i CT IP Phone User Guide DND in Account Mode DND in Phone Mode DefaultModel 6757i CT IP Phone User Guide 191 192 Model 6757i CT IP Phone User Guide DND in Custom ModeIndicates DND Off Model 6757i CT IP Phone User Guide 193 Call Forward Account-Based Configuration 194 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 195 Configuring Cfwd Using the Aastra Web UI 196 Model 6757i CT IP Phone User Guide Click To save your changes Model 6757i CT IP Phone User Guide 197 198 Model 6757i CT IP Phone User Guide Using Cfwd via the IP Phone UI Cfwd in Account ModeModel 6757i CT IP Phone User Guide 199 200 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 201 Call Forward State ScreenChange the State Change the Number Change the No. Rings Cfwd in Phone Mode Mode Screen No Cfwd phone202 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 203 204 Model 6757i CT IP Phone User Guide Calls Cfwd in Custom Mode Model 6757i CT IP Phone User Guide 205Account Screen 206 Model 6757i CT IP Phone User Guide Change Model 6757i CT IP Phone User Guide 207State No. Rings 208 Model 6757i CT IP Phone User Guide Accessing and Clearing Missed Calls Missed Calls IndicatorServices Key Callers List Model 6757i CT IP Phone User Guide 209 Using Voicemail Voicemail210 Model 6757i CT IP Phone User Guide Cordless Handset Handset KeysModel 6757i CT IP Phone User Guide 211 212 Model 6757i CT IP Phone User Guide Handset Key Descriptions Item # Menu list Model 6757i CT IP Phone User Guide 213 Accessing Options on the Cordless Handset Intercom214 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 215 Ring Tone Custom Name Call timerVibrate 216 Model 6757i CT IP Phone User Guide Handset Pairing/Unpairing Key Lock On or OffModel 6757i CT IP Phone User Guide 217 Silent Alert Finding the Phones’s IP Address using the Handset218 Model 6757i CT IP Phone User Guide To activate Silent Alert from the option display Model 6757i CT IP Phone User Guide 219 Feature Keys on the Handset Feature Key Programming Guidelines 220 Model 6757i CT IP Phone User GuideKey Function Description Private/Public Programming Feature Keys Model 6757i CT IP Phone User Guide 221Click on Operation-Handset Keys Handset Icons and Status Messages Idle Mode222 Model 6757i CT IP Phone User Guide Screen Icons Multifunction Handset LED Indicator Using Handset KeysModel 6757i CT IP Phone User Guide 223 224 Model 6757i CT IP Phone User Guide Handset Battery Indicator & Status Battery ChargingModel 6757i CT IP Phone User Guide 225 Menu List Â To adjust the receiver volume Volume ControlTo adjust the ringer volume Directory Cordless Handset Model 6757i CT IP Phone User Guide 227 228 Model 6757i CT IP Phone User Guide Adding an Entry to the DirectoryTo add an entry to the directory Callers List Cordless Handset Model 6757i CT IP Phone User Guide 229Dialing from the Callers List Saving Entries from the Callers List to the Directory 230 Model 6757i CT IP Phone User Guide Receiving Calls Making Calls from Cordless HandsetCall Privacy Model 6757i CT IP Phone User Guide 231 232 Model 6757i CT IP Phone User Guide Public and Private Feature Key Model 6757i CT IP Phone User Guide 233 Pairing/Unpairing the Handset Pairing and Unpairing Cordless Handset to BasePairing the Handset to the Base Unit Select Preferences-Handset Pairing Model 6757i CT IP Phone User Guide 235 Select Hset Pairing Successful Pairing of Handset Failed Pairing of Handset236 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 237 Unpairing the Handset from the Base Unit Using the Base UI 238 Model 6757i CT IP Phone User Guide Successful RemovalFailed Removal Successful Removal Attempt Model 6757i CT IP Phone User Guide 239 Failed Removal Attempt 240 Model 6757i CT IP Phone User Guide Configuring Suppression of Dtmf Playback Additional FeaturesStar Codes Suppress Dtmf Playback 242 Model 6757i CT IP Phone User Guide Click on Basic Settings-Preferences Configuring Display of Dtmf Digits Display Dtmf DigitsModel 6757i CT IP Phone User Guide 243 244 Model 6757i CT IP Phone User Guide Enable/Disable Call Waiting Model 6757i CT IP Phone User Guide 245Enabling/Disabling Call Waiting 246 Model 6757i CT IP Phone User Guide Configuring Call Waiting Tone Play Call Waiting ToneModel 6757i CT IP Phone User Guide 247 Configuring Stuttered Dial Tone Stuttered Dial Tone248 Model 6757i CT IP Phone User Guide Configuring XML Beep Support XML Beep SupportModel 6757i CT IP Phone User Guide 249 Status Scroll Delay Configuring Status Scroll Delay250 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 251 Incoming Call Interrupts DialingTransfer/Conference Call Behavior Intercom Behavior 252 Model 6757i CT IP Phone User Guide Configuring Incoming Call Interrupts Dialing Model 6757i CT IP Phone User Guide 253 Switch UI Focus to Ringing Line Preferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior254 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 255 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls256 Model 6757i CT IP Phone User Guide Using the Goodbye Key to Cancel Incoming Calls Feature Goodbye Key Cancels Incoming Call isModel 6757i CT IP Phone User Guide 257 Configuring UPnP Mapping Lines UPnP Mapping Lines for remote phones258 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 259 Message Waiting Indicator Configuring Message Waiting Indicator260 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 261 Incoming Intercom Call FeaturesIncoming Intercom Microphone Mute 262 Model 6757i CT IP Phone User Guide Auto-Answer/Play Warning ToneAllow Barge Model 6757i CT IP Phone User Guide 263 Configuring Incoming Intercom Settings 264 Model 6757i CT IP Phone User Guide Using Redial Key for Last Number Redial Group RTP Paging receives RTP streams Model 6757i CT IP Phone User Guide 265 Configuring Group RTP Paging Group Paging RTP Settings266 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 267 Configuring Lldp Elin Outgoing Intercom Calls Available Features Enabled by AdministratorsMissed Call Summary Subscription 268 Model 6757i CT IP Phone User Guide Autodial Hotline and Warmline Customizable Callers List Key and Services KeyCentralized Conferencing Model 6757i CT IP Phone User Guide 269 Answer and Ignore Softkeys for XML Applications XML Softkey for Special Characters in XML Applications270 Model 6757i CT IP Phone User Guide Playing a WAV File On Your Phone Using the Keypad During Active XML ApplicationsModel 6757i CT IP Phone User Guide 271 IP Phone UI Screen During WAV Streaming Key Redirection 272 Model 6757i CT IP Phone User GuideOptions Key XML Override for a Locked Phone XML Applications and Off-Hook InteractionRTP Recording and Simultaneous Playing Model 6757i CT IP Phone User Guide 273 Hold Feature Enhancement for Broadsoft Servers IP Phone UI when Broadsoft CMS is Enabled274 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 275 Model M670i and M675i Expansion ModulesModel M670i Model M675i Expansion Module keys support the following functions 276 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 277 Using the Expansion ModulesM670i Expansion Module M675i Expansion Module 278 Model 6757i CT IP Phone User Guide 1 Screen2 Screen Press-and-Hold to Create a Speeddial Key Model 6757i CT IP Phone User Guide 279 280 Model 6757i CT IP Phone User Guide Troubleshooting Solutions Why does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? Model 6757i CT IP Phone User Guide 281 282 Model 6757i CT IP Phone User Guide Why does my phone display Bad Encrypted Config? How do I restart the IP phone? Model 6757i CT IP Phone User Guide 283 How do I lock my phone? 284 Model 6757i CT IP Phone User Guide Model 6757i CT IP Phone User Guide 285 Page Limited Warranty Warranty Repair ServicesExclusions After Warranty Service Appendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code NST Time SGT Numerics Index Index-2 Model 6757i CT IP Phone User Guide Index-3 Index-4 Model 6757i CT IP Phone User Guide Index-5 Page