Deleting items from the Directory

To delete individual items:

1.Press ¢.

2.Press ªto find the item you want to delete.

3.Press twice. You are still in the Directory.

4.Press ®or ¢to exit the Directory at any time.

To delete all items:

1.Press ¢.

2.Press .

3.Press again to confirm deletion of the entire Directory.

4.Press ®.

Mailboxes

The 9516CW is equipped with 12 mailboxes for individual message storage. It uses Call- ing Line Identification information to send the incoming calls to the assigned mailboxes automatically.When an incoming number matches an entry in the Directory, the call is routed to the assigned mailbox. If there is no match to a Directory entry, the calls are routed to the General mailbox.

When an incoming call is routed to a mailbox, that caller hears the greeting recorded for that mailbox. This greeting is called a mailbox greeting. You can record a different mail- box greeting for each of the mailboxes. If you do not record a greeting for a particular mailbox, the greeting recorded for the General mailbox is used. For more information

about mailbox greetings, see Mailbox Greetings

on page 30.

There are three classes of mailboxes:

Normal - The 9516CW plays the mailbox greeting and then callers are given an opportu- nity to leave a message.

Announce Only - A mailbox greeting is played to the caller, but the caller is not given an opportunity to leave a message. This type of mailbox provides information to the caller (for example, a greeting that states hours the business is open).

Ring Through - The callers hear a tone indicating that they are on hold, but the 9516CW rings to let you know someone is in that mailbox. If you do not answer after four rings, the General Mailbox Greeting is played. The 9516CW plays a message to the caller that no one is available to take their call and to leave a message. This type of mailbox is

used only with the Automated Attendant feature. See Automated Attendant on page 52.

You must subscribe to your telephone company for the Calling Line Identification service.

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Aastra Telecom 9516CW manual Mailboxes, Deleting items from the Directory, To delete individual items, To delete all items