Introduction | Aastra Telecom 9516CW manual

Introduction

Thank you for purchasing Aastra’s 9516CW telephone. We think you’ll ﬁnd it’s full of exciting features. With a built-in digital answering machine, personal Directory, and a Callers list, your new telephone is designed to take full advantage of the latest services offered by your local telephone company.

When you subscribe to services such as Calling Line Identiﬁcation and Call Waiting Iden- tiﬁcation† through your local telephone company, your 9516CW will show you all the caller information you’ll need on its three-line back-lit display. For example, before you even answer a call you’ll know who is calling, even if it’s a Call Waiting call. And Call Waiting identiﬁcation information can appear on two telephone extensions at the same time so that someone at either extension can initiate the switch to a Call Waiting call. Your telephone will also tell you how many messages and new callers you have.

The answering machine doesn’t need an audio tape or batteries to work, so it’s easy to set up. All you have to do is plug in your telephone and it’s ready to receive messages. It’s also very reliable. You will not lose any of your messages or greetings (outgoing mes- sages) if there is a power failure of up to 72 hours.

You can set up a personal Directory in which you can enter up to 75 names and numbers. And for each of these numbers, you can record personalized greetings and Call Announce- ments (Voice Tags).

Your Callers List will log up to 75 incoming calls and messages, and you can now record personalized greetings and Call Announcements (Voice Tags) to numbers stored in mem- ory keys.

The Options List makes it easy for you to personalize your telephone, and the back-lit three-line display provides walk-through prompting that makes all of the many features and options even easier to customize. Please read on for more information on the many features of your 9516CW.

†The names of these services may vary from area to area.

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Aastra Telecom 9516CW manual Introduction

Contents

9516CW Installation User Guide 9516CW Important Tips Table of Contents Automated Attendant Introduction Key Descriptions Set Options list Set Options listPag Connecting the handset cord Connecting the line cord Basic InstallationConnecting an optional fax Machine or modem Desk Mounting Checking your telephone Making a call Basic FeaturesAnswering a call Putting a call on hold Putting a call on mute Using the Redial ListMaking a Handsfree call Super Call Waiting Identiﬁcation Call Waiting IdentiﬁcationCall Waiting Identiﬁcation on or off SuperFlash † 5678-1234 Turning the display of Call Waiting Identiﬁcation on or off Setting the date and timeChanging the display language To change the language Controlling the ringer volume Setting the ring tone and ringer volumeControlling the handset volume Controlling the speaker volume Number of Rings before answering Turning the Answering Machine on or offTo turn the answering machine on or off To set the number of rings Greetings Special Greeting General Greeting Recording Greetings Private Greeting †To record your greeting To listen to your greeting Messages Knowing when you have a messageAudible Message Alert Auto playback Playback Options Controlled playback using the Callers ListMake Message New Selective message delete Call screening Callers ListCall intercept Calling party control Recording a memo MemosListening to a memo Deleting a memo Call Announce Voice Tag DirectoryMailboxes on page 29 and Mailbox Greetings on To save a new entry to the Directory Creating a New Directory Entry Call Announce Voice Tag Entering Names No Announce To enable No AnnounceCall Announcment Voice Tag options To enable Name and Number To enable Name OnlyName Only Name or Number Saving a displayed number to the Directory Personalized Greetings for Directory entries Saving a memory key entry to the DirectoryTo save a memory key entry to the Directory To record a personalized greeting To listen to a personalized greeting Finding items in the DirectoryTo change a personalized greeting To delete a personalized greeting Editing in the Directory Making a call from the DirectoryTo make a call from the Directory To edit a Directory entry Deleting items from the Directory MailboxesTo delete individual items To delete all items Editing the mailbox name and class Mailbox Greetings To record your greeting To assign people to a mailbox Assigning people to a MailboxNew Directory Entry on Setting up the Callers List Using the Callers ListCallers List Finding items in the Callers List See Editing in the Callers List Making a call from the Callers ListEditing in the Callers List Extensions, see Entering area codes Deleting items from the Callers List Saving displayed numbers from the Callers ListTo make the message new in the Callers List To delete an item in the Callers List Saving numbers and names to memory keys Memory keysCall Announce Voice Tag on To delete all items in the Callers List Saving from the display to memory keys Call Announcement Voice Tag On page 22 for more information Recording a Call Announcement Voice Tag for a memory keyLabeling the memory keys Personalized Greetings for Memory keys Making calls from memory keys See Selecting the dial pad mode Deleting memory keys Editing memory keysTo edit a memory key To delete a memory key Using feature keys Saving features in memory keysTo save a feature On cod To save a feature Off code Using Feature Light k ys Saving a feature and light to memory keysTo save a FeatureLight On key To save a FeatureLight Off key Adding a timer key Advanced FeaturesUsing the call Timer Deleting a timer key Deleting a page key UsingTo send a page message To delete a page key To select the dial pad mode Installing the page linesSelecting the dial pad mode To delete or change an area code or prefix Entering area codesTo enter area codes and prefixes To delete or change Dialing Restrictions EnteringRestrictedDialing RestrictionsTo enter Dialing Restrictions To delete or change a security number Security Numbers featureTo enter security numbers To set the Fax Switch Fax SwitchSetting the Fax Switch To copy the Directory to another 9516CW telephone Copying the Directory to another 9516CW telephone Changing the headset mode Using a headsetTo enable call blocking To change the headset mode Example of Automated Attendant Automated Attendant To enable or disable the Automated Attendant Joe then set up his mailboxes as shown in this table To set the remote Notification Number To enable or disable Remote NotificationRemote Notiﬁcation To set your password Remote Access To listen to your messages remotely Remote Access Main Menu Display messages and lights Knowing when you haveMessageVoice Mail messageCallers List screen Clear Message Waiting What it means General display messages Message What it means CallersListErs Display messages Handsfree indicator light messages Set indicator light messagesFeature Light Learning about the Lights Special Information about your 9516CW If a power failure occurs while you are on a handset callIf a power failure occurs while you are on a handsfree call Troubleshooting Am unable to call back from the Callers List How do I set up call announcement?How do I record a greeting? How do I answer Call Waiting? Index Index Index Aastra Telecom