Troubleshooting | Acer S3 MS2346 instruction

CHAPTER 4

Troubleshooting

Image 131

Acer S3 MS2346 manual Troubleshooting

Contents

Serviceguide Revision History Conventions General information Chapter Machine Maintenance Troubleshooting FRU List Chapter Features Features Privacy Control Storage SubsystemAudio Subsystem Communication Keyboard Power Adapter and BatteryKeyboard and Pointing Device Ports Software and Tools Environment WarrantyDimensions and Weight Open Front View Icon Description Open Front View Rear View Icon Description Rear View Left View Right View Icon Description Right View Base View Icon Description Base View Touchpad Function Lower Left Lower Right Touchpad Basics Lock Keys Keyboard Windows-specific Keys Description Windows Keys Hotkeys Icon Function Description Hotkeys Fn+F8 System Block Diagram D2D Recovery Computer Specifications Metric Imperial Specification Tables Cores Max Turbo Mfg System Board SpecificationProcessor Specification Processor Specifications System Bios Specification CPU Temperature Fan Speed RPM SPL Spec dBASystem Memory Specification Graphics Controller Specification Hard Disk Drive Specification Keyboard Specification LCD Panel Specification Solid State Drive SSD SpecificationCard Reader Specification Audio Interface Specification Supported Display ResolutionsAudio Codec Specification Hdmi Port Specification Webcam SpecificationWireless LAN Specification USB Interface Specification System Power Management Specification System LED Indicators SpecificationBattery Pack Specification AC Adapter Specification Specification System Interrupt Specification Hardware IRQ System Function System DMA Specification Legacy Mode Power Management Hardware Specifications and Configurations EFA0 Efbf Address hex System Function shipping configuration System Utilities Bios Setup Utility Navigating the Bios Utility Bios Setup Utility Information Bios Menus Uuid Main Bios Main Parameter Description Format/Option Bios Security Parameter Description Option Removing a Password Setting a Password Setup Notice Changing a Password Bios Boot Boot Exit Bios Exit Exit Parameters Description Bios Flash Utilities WinFlash Utility DOS Flash Utility Removing the HDD Password Remove HDD/BIOS Password Utilities 14. G2201 Hardware Gap Removing the Bios Passwords LAN Eeprom Utility Using DMI Tools Machine Maintenance Machine Disassembly and Replacement Replacing the Battery Pack Replacing the Lower Case Page Recommended Equipment Machine Disassembly and ReplacementReplacement Requirements AC Adapter Pre-disassembly Instructions Disassembly Flowchart Screw List Disassembly Process Screw List Removing the Lower Case Lower Case Disassembly M2 x L4.5 Left Speaker Module Disassembly M1.4 x L3 Removing the Battery Pack Battery Pack Disassembly M2 x L4.5 DC-In & Power Cable Battery Cable Removing the Left and Right Speakers Right Speaker Module Disassembly M1.4 x L3 13. Speaker Cable 14. Wlan Module Antennas Removing the Wlan Module 16. Wlan Module Screw 16. Screw Wlan Module Disassembly M2 × L3 18. DC-In Cable Wlan Board Removing the DC-In Module Wlan Board 20. DC-In Cable M-SATA Board Removing the DC-In Module M-SATA Board 22. HDD Cable Adhesive Tape Removing the HDD Module 24. HDD Module Screw 24. Screw HDD Module Disassembly M2 x L3 27. HDD Bracket Screws 27. Screws 26. HDD Cable 28. SSD Cable Adhesive Tape Removing the SSD Module 30. SSD Module Screw 30. Screw SSD Module Disassembly M2 x L3 33. SSD Bracket Screws 33. Screws 32. SSD Cable Removing the Card Reader Board Card Reader Board Disassembly M2 x L3 36. Card Reader Board 37. Touchpad Cable Removing the Mainboard 39. Power Button Cable 41. LCD Cable Adhesive Tape 43. Mainboard Screw 43. Screw Mainboard Disassembly M2 × L3 Removing the Thermal Module Thermal Module Disassembly 47. Thermal Module 48. RTC Battery Cable Removing the RTC Battery Removing the Wlan Board 50. WLAN, Mini 1 & Power Cables 52. Wlan & Mini 1 Cables Removing the M-SATA Board 54. LCD Cable Removing the Keyboard 57. Keyboard 56. Keyboard Screws 56. Screws 58. Power Button Cable Removing the Power Button Board Middle Cover Disassembly M2 x L3 Removing the Middle Cover Assembly 61. Upper Case Assembly Removing the LCD Module 63. Upper Case Assembly 64. Upper Case Screws LCD Hinges 64. Screws LCD Module Disassembly M2 x L4.5 Replacing the LCD Module Reassembly Process 68. Upper Case LCD Hinge Screws 68. Screws Upper Case Reassembly M2 x L4.5 69. Upper Case Assembly Replacing the Middle Cover Assembly 72. Middle Cover Assembly Screws 72. Screws 71. Upper Case Assembly 73. Power Button Board Replacing the Power Button Board Replacing the Keyboard Keyboard Reassembly M1.4 × L1.2 77. Keyboard 79. Wlan Board Replacing the Wlan Board 81. M-SATA Board Replacing the M-SATA Board 83. RTC Battery Replacing the RTC Battery Replacing the Thermal Module Thermal Module Reassembly 87. Fan Cable Replacing the Mainboard Mainboard Reassembly M2 × L3 90. LCD Cable 92. Keyboard Cable 94. Touchpad Cable Replacing the Card Reader Board Card Reader Board Reassembly M2 x L3 97. Card Reader Cable Replacing the HDD Module HDD Bracket Reassembly M3 x L4 100. HDD Module HDD Module Reassembly M2 x L3 102. HDD Cable Replacing the SSD Module SSD Bracket Reassembly M3 x L4 106. SSD Module SSD Module Reassembly M2 x L3 108. SSD Cable 110. DC-In Replacing the DC-In Module Wlan Board 112. DC-In Replacing the DC-In Module M-SATA Board Replacing the Wlan Module Wlan Module Reassembly M2 × L3 116. Antenna Cables Adhesive Tapes 118. Speaker Cable Replacing the Right Speakers 120. Right Speaker Screws and Adhesive Tape 120. Screws Right Speaker Module Reassembly M1.4 x L3 121. Battery Pack Replacing the Battery Pack Battery Pack Reassembly M2 x L4.5 123. Battery Pack Screws 123. Screws 126. Left Speaker Screws 126. Screws 125. Left Speaker Replacing the Lower Case Lower Case Reassembly M2 x L4.5 Troubleshooting Introduction General Information Introduction Common Problems Computer Shuts Down Intermittently Power On Issues No Post or Video No Display Issues Abnormal Video Personalize Display Settings LCD Failure LCD Failure Keyboard Failure Keyboard Failure Touchpad Failure Touchpad Failure Internal Speaker Failure Sound Problems Troubleshooting Microphone Failure Select Set up microphone USB Failure USB Failure Wlan Failure Wlan Failure 10. Card Reader Failure Card Reader Failure 11. Thermal Unit Failure Thermal Unit Failure Other Functions Failure Undetermined Problems Intermittent Problems Error Codes Error Messages Error Codes Bios Beep Codes Bios Beep Codes Bios Beep Codes Bios Beep Codes Bios Beep Codes Bios Beep Codes Component Codes Post CodesComponent Codes Postcodecchiiformsbrowser 0x3a Component Codes Component Codes Progress Codes Progress Codes Troubleshooting Jumper and Connector Locations Page Mainboard Top Code Component Mainboard Layout Mainboard Bottom Code Component Clearing the Bios Passwords Clearing Password Check and Bios Recovery Creating the Crisis Disk Performing a Bios RecoveryBoot Block Performing a Bios recovery Jumper and Connector Locations FRU List Aspire S3 MS2346 Exploded Diagrams FRU Field Replaceable Unit List Main Assembly Aspire S3 MS2346 Exploded Diagrams Main Assembly Exploded Diagram Description Part Number Category Description Acer Part No FRU List Cables Argentina 1M Power Wire SM30HS HDD/HARD Disk Drive HDD 320GB Keyboard KB 9Z.N7WPW.20F French Belgiun Korean Screws FRU Field Replaceable Unit List Test Compatible Components Microsoft Windows 7 Environment Test Microsoft Windows 7 Environment Test HDD Vendor Type Description SSD VGA Chip MemoryNB Chipset HON HAI Vendor Type Description Wireless LAN Test Compatible Components Online Support Information Online Support Information Online Support Information