Table 5-1 Contacting Agilent

If You Have a Problem

Agilent Technologies Test and Measurement Support, Services, and Assistance

Table 5-1 Contacting Agilent

Online assistance: www.agilent.com/find/assist

United States

Japan

New Zealand

Europe

(tel) 1 800 452 4844

(tel) (+81) 426 56 7832

(tel) 0 800 738 378

(tel) (+31) 20 547 2323

 

(fax) (+81) 426 56 7840

(fax) (+64) 4 495 8950

(fax) (+31) 20 547 2390

Canada

Latin America

Australia

 

(tel) 1 877 894 4414

(tel) (305) 269 7500

(tel) 1 800 629 485

 

(fax) (905) 282 6495

(fax) (305) 269 7599

(fax) (+61) 3 9210 5947

 

Asia Call Center Numbers

Country

Phone Number

Fax Number

 

 

 

Singapore

1-800-375-8100

(65) 836-0252

 

 

 

Malaysia

1-800-828-848

1-800-801664

 

 

 

 

 

Philippines

(632)

8426802

(632)

8426809

 

1-800-16510170 (PLDT

1-800-16510288 (PLDT

 

Subscriber Only)

Subscriber Only)

 

 

 

 

Thailand

(088)

226-008 (outside Bangkok)

(66) 1-661-3714

 

(662)

661-3999 (within Bangkok)

 

 

 

 

 

 

Hong Kong

800-930-871

(852)

2506 9233

 

 

 

 

Taiwan

0800-047-866

(886)

2 25456723

 

 

 

People’s Republic

800-810-0189 (preferred)

10800-650-0121

of China

10800-650-0021

 

 

 

 

 

India

1-600-11-2929

000-800-650-1101

 

 

 

 

 

Returning Your Instrument to Agilent Technologies

If you are returning your transmitter tester to Agilent Technologies for servicing, fill out and attach a blue repair tag to the instrument. Repair tags are located at the end of this chapter.

Include as much information as possible about the problem. Record any error messages that appeared on the display and include performance test results or any other specific data on the performance of the instrument.

Ship the instrument in the original factory packaging materials, if they are available. If not, use similar packaging to properly protect the instrument.

Return the instrument to the nearest Agilent Technologies sales and service office. Contact the nearest office as shown in Table 5-1 on page 184 to determine the address to which the instrument should be sent.

184

Chapter 5

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Agilent Technologies E4406A manual Returning Your Instrument to Agilent Technologies, 1Contacting Agilent