Troubleshooting
Error CodesTypically the system will show an error message and error code if a problem occurs. Please reference the below diagram for a description of the error codes and the recommend solution:
Error Code | Error Message | Recommendation |
200 | Master Disc Empty | Blank Disc is in the Source Tray. Make sure the |
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| source is properly selected and double check the |
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| Master Disc. |
201 | Bad Master | The Master Disc is not recognized by the Source |
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| Tray. Please eject and reload the Master Disc or |
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| double check the Master Disc for quality. |
202 | To targets! | There is no blank disc(s) recognized by the system. |
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| Please make sure the blanks disc(s) is properly |
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| placed in the recording tray(s). |
203 | Burner Mixed or | The writers carry different model/version. They |
| Firmware Version | are required to be identical for proper duplication. |
| Mixed | Contact our Tech Support for detail. |
204 | Targets & Master | The Master Disc is a different format than the |
| Not Compatible! | blank disc(s). The format between the Master Disc |
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| and blank must be the same. |
205 | Targets Not Blank! | The blank media you’ve inserted are not blank. |
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| Check your blank media’s quality. |
206 | Targets & Master | The size of your Master Disc and the copied disc |
| Size Mismatch! | doesn’t match. This error usually occurs during the |
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| Compare process. Double check the master and the |
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| copied disc. |
207 | Targets M Code | The blank discs you’ve placed are not identical. |
| Mixed! | Please make sure they have the same brand and |
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| speed to ensure proper duplication. |
208 | Targets are not RW | The media you are trying to erase are not RW |
| discs! | media. ONLY RW media is able to be erased. |
209 | Master Disc is CSS | Your Master Disc is Copy Protected. You can not |
| Protected! | copy this type of disc. |
210 | Bad Discs! | The Blank media you are using are not being |
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| recognized by the Writers. |
211 | This format can not | The blank media you’ve inserted does not support |
| be tested! | TEST function You need to use either |
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| |
212 | DVD is not | The system does NOT support DVD format. |
| supported! |
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