Troubleshooting

Error Codes

Typically the system will show an error message and error code if a problem occurs. Please reference the below diagram for a description of the error codes and the recommend solution:

Error CodeError MessageRecommendation

200

Master Disc Empty

Blank Disc is in the Source Tray. Make sure the

 

 

source is properly selected and double check the

 

 

Master Disc.

201

Bad Master

The Master Disc is not recognized by the Source

 

 

Tray. Please eject and reload the Master Disc or

 

 

double check the Master Disc for quality.

202

To targets!

There is no blank disc(s) recognized by the system.

 

 

Please make sure the blanks disc(s) is properly

 

 

placed in the recording tray(s).

203

Burner Mixed or

The writers carry different model/version. They

 

Firmware Version

are required to be identical for proper duplication.

 

Mixed

Contact our Tech Support for detail.

204

Targets & Master

The Master Disc is a different format than the

 

Not Compatible!

blank disc(s). The format between the Master Disc

 

 

and blank must be the same.

205

Targets Not Blank!

The blank media you’ve inserted are not blank.

 

 

Check your blank media’s quality.

206

Targets & Master

The size of your Master Disc and the copied disc

 

Size Mismatch!

doesn’t match. This error usually occurs during the

 

 

Compare process. Double check the master and the

 

 

copied disc.

207

Targets M Code

The blank discs you’ve placed are not identical.

 

Mixed!

Please make sure they have the same brand and

 

 

speed to ensure proper duplication.

208

Targets are not RW

The media you are trying to erase are not RW

 

discs!

media. ONLY RW media is able to be erased.

209

Master Disc is CSS

Your Master Disc is Copy Protected. You can not

 

Protected!

copy this type of disc.

210

Bad Discs!

The Blank media you are using are not being

 

 

recognized by the Writers.

211

This format can not

The blank media you’ve inserted does not support

 

be tested!

TEST function You need to use either CD-R or

 

 

DVD-R/RW media to perform TEST function.

212

DVD is not

The system does NOT support DVD format.

 

supported!

 

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