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Aleratec 260203 E-MAIL:, Aleratec, Inc, Date Purchased:, Place of Purchase:, www.aleratec.com75, Technical Support Fax Back Form, To: Technical Support Group FAX:

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Technical Support FAX Back Form

Aleratec, Inc.Technical Support Fax Back Form

Please record the following information to help expedite any warranty claim:

Model No.:_ _________________ Serial No.: ________________________________Date Purchased: _______________________________________________________Place of Purchase:______________________________________________________To: Technical Support Group FAX: 1-818-678-0483FROM:_ ________________________ FAX: ________________________________E-MAIL: _ ___________________________________________________________RE:_ ___________________________ TEL: ________________________________DATE:___________________ # OF PAGES: ________________________________

I am experiencing the following problems with my 1:15 Blu-ray/DVD/CD Tower Publisher SLS:

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By answering these questions, your problem will be solved more rapidly. Make copies as necessary. You can reach us electronically at: www.aleratec.com on the internet.

www.aleratec.com75

Contents

Page Check out Aleratec Online •aleratec.com •facebook.com/Aleratec •twitter.com/Aleratec •youtube.com/Aleratec Page WARNING CAUTION 1:15 Blu-ray/DVD/CDTower Publisher SLS: Removable Hard Disk Drive Introduction to Manage Accounts Recommended Media Page Product Features *Note: There is currently no LightScribe Blu-raymedia available Key Items – 1:15 Blu-ray/DVD/CDTower Publisher SLS Removable Control Panel Hard Disk Drive BD/DVD/CD 1:15 Blu-ray/DVD/CDTower Publisher SLS: LCD Front Panel COPY USB PRINT SOURCE To remove the HDD: To replace the HDD: Choose a Good Location: Input Voltage Selection: Operation: Duplicator Limitations: External Connection Warning: Maintenance: Proper Shutdown: Transportation Unpacking the Unit •1:15 Blu-ray/DVD/CDTower Publisher SLS •2 Power Cords •1 USB 2.0 Cable •1 Quick Start Guide LightScribe Software Installation Minimum System Requirements: PC running Windows 2000, XP, Vista or a.LightScribe System Software b.LightScribe Template Labeler Page Page Using the LightScribe Labeling Software Note: Depending on the template chosen, you may enter multiple lines of text Using the LightScribe Labeling Software - continued LABEL ENT Menu 3: Copy+Print Menu 12.1: Load Label Menu 12.2: Rename Label Menu 12.3: Delete Label Menu 12.4: Print Surface ID Control Functions Control Functions 16www.aleratec.com Making Disc-to-DiscCopies Page Example: Page Counter Specified Copying... 4012MB 0/21 12% 481MB 4012MB 12% Load Source Files onto the Hard Drive Load Source Files onto the Hard Drive - continued Load Master Disc onto the Hard Drive Load Master Disc onto the Hard Drive - continued Page Page Rename Existing Hard Drive Partition Name Rename Existing Hard Drive Partition Name - continued Delete Existing Hard Drive Partition Permanently Delete Existing Hard Drive Partition Permanently - continued How to Make Copies from the Hard Drive 2.Go back to “COPY” Menu 1.0 COPY 3.Start the Copy Process [FUN ] DVD 4000MB Page How to Make Copies from the Hard Drive - continued Now, we have “0021” displayed and then, press Now you will see following screen: Please allow 7 Disc Detected, Go Copying... H4012MB 0 12% 481MB www.aleratec.com35 Page Select Burn Speed Select Burn Speed - continued Select the Source drive Select the Source drive - continued Change the SETUP Settings 14. Setup 2.Press ENT to enter “Setup” menu. You will see the following display: Setup 1. Language Audio CD Editing 4.Once you made your selection, you will see the following display: Waiting for Blank Total: 0 Trk 0m : 0s Track 1: Audio CD Editing - continued Auto Editing 4m : 37s Warning OVER BLANK DISC CAPA Press OK to Continue If you choose to finalize it, press the Total 6 Trk 26m : 17s Finish Editing Press the ENT button to continue. You will see following confirmation display: Processing to Disc Example of Mixing Audio Tracks to the Hard Drive Page Page Page Introduction to Manage Accounts Manage Accounts: Overview View User Create User Edit User Info Delete User Password on Bootup On the Fly Load and Copy Prompt Page Introduction to Duplication Mode - continued Using AUTOCOPY Using AUTOCOPY - continued Note: It is normal to see the progress indicator stay at 0-10% Menu Overview 1.Copy 2.Print 3.Copy + Print 4.Test 6.Test + Copy 7.Copy + Compare 8.Select Burn Speed 9.Select Source 10.Erase 13.Mix Audio Tracks 14.Setup 14.Setup - continued 14.4CD Writing Mode 14.5Max Audio, VCD & CDG Speed 14.6Buzzer 14.7Startup Menu 15.Utilities 15.Utilities - continued 15.2Prescan 15.3System Info 15.4Device Info 15.5Load Default 16.Manage Accounts 17.Autocopy 18. Shutdown 1.No display on LCD or the unit does not operate when the power is on 2.Cannot read source disc Select the Source drive” 3.Buttons do not function 4.Copy completed but the copies are not readable / executable 7.Cannot boot-upor fails to upgrade firmware 8.Can I load data directly from my computer to my duplicator’s Hard Drive 9.How do I reset my duplicator back to default Error Codes Error Code Error Message Recommendation 68www.aleratec.com DVD-RAMis not Not enough HDD There is not enough hard drive space to create a space new partition. Please delete some existing Non-LightScribe Blu-rayMedia: Technical Support Addresses and Phone Numbers XX By e-mail: support@aleratec.com www.aleratec.com FAX at: Aleratec, Inc., Limited Warranty Please Note: To Obtain Warranty Service: Aleratec, Inc Technical Support Fax Back Form Model No.:_ _________________ Serial No.: Date Purchased: Place of Purchase: