C H A P T E R 2

System & Network Requirements

System Requirements

AltiWare OE 4.5A or higher

Note: A lower version of AltiWare may cause the IP phone to lose several advanced features, resulting in use as a very basic H.323 phone.

AltiGen OE 4.5A Gatekeeper or higher (to support Plug and Play functionality)

Network Requirements

Network connection — the IP phone must have TCP/IP connection to the related AltiWare system

Important:Make sure a switch is used, rather than a hub, in the corporate LAN.

DHCP Server (to get dynamically IP address when necessary)

TFTP Server (to update the IP phone firmware when necessary)

GATEKEEPER (for Plug and Play feature)

AltiAdmin/ACM Admin Configuration Requirements

The Alti-IP 600 requires a virtual extension to be created as an IP extension in AltiAdmin to handle call processing. Refer to the “Setting Up IP Extensions” chapter in the AltiWare OE/ACC System Installation & Administration Manual or ACM System Administration Manual for detailed instructions on how to set up an IP Extension to manage the IP phone.

The IP Phone settings must be pre-configured in AltiAdmin/ACM Admin before setting up configuration for the Alti-IP 600.

Alti-IP 600 Manual 5

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AltiGen comm 600 manual System & Network Requirements, System Requirements, AltiAdmin/ACM Admin Configuration Requirements

600 specifications

AltiGen Communications, a leading provider of IP business phone systems, introduced the AltiGen Comm 600, a robust communication platform designed to enhance productivity and streamline operations for businesses of all sizes. The Comm 600 showcases a sophisticated architecture that integrates voice, video, and data services seamlessly, allowing organizations to improve collaboration and customer engagement.

One of the main features of the AltiGen Comm 600 is its advanced Unified Communications (UC) capabilities. This feature enables users to integrate voice calls, instant messaging, video conferencing, and email into a single platform, thus creating a unified user experience. With UC, employees can communicate more effectively, regardless of their location, fostering a flexible work environment that enhances overall productivity.

The system supports VoIP (Voice over Internet Protocol) technology, which enables high-quality voice communication using internet connections. This not only reduces costs associated with traditional phone systems but also allows for the scalability that businesses require as they grow. AltiGen Comm 600 is designed to handle large volumes of calls and can easily scale to accommodate additional lines and features without significant infrastructure changes.

Another significant characteristic of the Comm 600 is its built-in call center capabilities. Organizations can manage customer interactions more effectively through advanced features like automatic call distribution (ACD), interactive voice response (IVR), and real-time reporting. These tools help businesses respond promptly to customer inquiries, leading to enhanced satisfaction and retention.

Security is also a priority within the AltiGen Comm 600 platform. The system includes robust security measures such as encryption for voice traffic and secure access controls, ensuring that sensitive communication remains protected from unauthorized access.

The platform is also compatible with various devices, including desktop phones, softphones, and mobile applications, providing users with the flexibility to connect through their preferred devices. This cross-device functionality supports remote work initiatives while ensuring that business communications remain uninterrupted.

In conclusion, AltiGen Comm 600 stands out as a comprehensive communication solution that integrates voice, video, and data technologies into one efficient platform. With its focus on scalability, advanced UC capabilities, robust security measures, and versatile device compatibility, it empowers organizations to enhance their communication strategies and operational efficiency in an increasingly digital world.