5.Use the buttons on the dial pad to enter the new TFTP server address, using the * key to enter periods. Use the ∃(BACK key) to correct any mistakes.

6.Press the ENTER button.

Updating Phone Firmware

Note: If using TFTP Server Application, TFTPD32, included in the CD- ROM, copy the following files — tftpd32.exe and <hlp> files —to your local directory; once copied, you can launch the TFTP Server application from the executable file.

Obtain app_mid.bin and dsp.bin files from the AltiGen website and copy to your local directory.

Important:When updating the Alti-IP 600 phone’s firmware, it is recommended that administrators perform any updates after normal business hours or when the IP phone is not in use. If the Alti-IP 600 phone is in use during an update, the call will be disconnected.

You must have a TFTP server to have the Alti-IP 600 to connect to in order update the firmware.

If the Alti-IP 600 phone is registered with AltiServ, to update the phone firmware from AltiAdmin:

1.Launch IP Phone Configuration in AltiAdmin Main Menu.

2.Set TFTP Server address.

3.Select Boot Download and Reset IP Phone check boxes, then click Apply.

4.The Alti-IP 600H/600PH should reboot and download image from the specified TFTP server.

To update the phone firmware directly from the Alti-IP 600 Phone:

1.Press * * 7, then press the ENTER button to access the Configuration Menu.

2.Use !/∀to scroll to System >TFTP Server.

3.Enter TFTP server address.

4.The Alti-IP 600 will download the firmware from the TFTP on the next reboot.

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AltiGen comm 600 manual Updating Phone Firmware
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600 specifications

AltiGen Communications, a leading provider of IP business phone systems, introduced the AltiGen Comm 600, a robust communication platform designed to enhance productivity and streamline operations for businesses of all sizes. The Comm 600 showcases a sophisticated architecture that integrates voice, video, and data services seamlessly, allowing organizations to improve collaboration and customer engagement.

One of the main features of the AltiGen Comm 600 is its advanced Unified Communications (UC) capabilities. This feature enables users to integrate voice calls, instant messaging, video conferencing, and email into a single platform, thus creating a unified user experience. With UC, employees can communicate more effectively, regardless of their location, fostering a flexible work environment that enhances overall productivity.

The system supports VoIP (Voice over Internet Protocol) technology, which enables high-quality voice communication using internet connections. This not only reduces costs associated with traditional phone systems but also allows for the scalability that businesses require as they grow. AltiGen Comm 600 is designed to handle large volumes of calls and can easily scale to accommodate additional lines and features without significant infrastructure changes.

Another significant characteristic of the Comm 600 is its built-in call center capabilities. Organizations can manage customer interactions more effectively through advanced features like automatic call distribution (ACD), interactive voice response (IVR), and real-time reporting. These tools help businesses respond promptly to customer inquiries, leading to enhanced satisfaction and retention.

Security is also a priority within the AltiGen Comm 600 platform. The system includes robust security measures such as encryption for voice traffic and secure access controls, ensuring that sensitive communication remains protected from unauthorized access.

The platform is also compatible with various devices, including desktop phones, softphones, and mobile applications, providing users with the flexibility to connect through their preferred devices. This cross-device functionality supports remote work initiatives while ensuring that business communications remain uninterrupted.

In conclusion, AltiGen Comm 600 stands out as a comprehensive communication solution that integrates voice, video, and data technologies into one efficient platform. With its focus on scalability, advanced UC capabilities, robust security measures, and versatile device compatibility, it empowers organizations to enhance their communication strategies and operational efficiency in an increasingly digital world.
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