C H A P T E R 5

Phone Functions

The Alti-IP 600 provides a broad range of call handling and dialing features directly on the phone and through the AltiWare system. The following section lists the supported telephony features, a brief description and additional configuration notes where applicable.

Feature

Description

Configuration Notes

 

 

 

Auto Answer

When a call comes in, the

• Press * * 6 ENTER, scroll to

 

IP phone will ring for a

enable/disable Auto Answer

 

specified number of

Mode, set number of seconds to

 

seconds, connect the call,

ring before answering (1 - 20),

 

and automatically answer

and select from speaker or

 

through the speaker or

headset as the Auto Answer

 

headset.

device.

 

 

• During ringing, the user can

 

 

manually pick up the call from

 

 

headset, handset or speaker.

 

 

 

Busy Lamp

Associates Soft Key with

• From AltiAdmin/ACM Admin,

Field (BLF)

an extension that can be

go to AltiGen IP Phone

 

automatically dialed when

Configuration on the

 

selected; the

Management Menu, go to the

 

corresponding button

desired extension, and set the

 

light indicates that the

appropriate function key to BLF

 

extension is busy and

and enter the extension in the field

 

blinks when ringing.

below. Select the Play Beep Tone

 

The BLF ring tone is only

checkbox to have the IP Phone

 

play an audible beep or one of six

 

played when the phone is

 

different ring tones when the

 

idle state. It is stopped

 

extension is ringing.

 

when the destination

 

 

 

phone stops ringing or the

• The BLF Feature can only be

 

local phone exits idle

assigned to internal extension

 

state.

number, not outside numbers.

 

When multiple BLF

• The feature is not available in

 

extensions ring

Basic Mode.

 

simultaneously, the IP

 

 

phone will play the first

 

 

BLF extension ringer and

 

 

beep tones and ignore

 

 

other BLF extensions.

 

 

 

 

Alti-IP 600 Manual 31

Page 40 Page 42
Page 41
Image 41
AltiGen comm 600 manual Phone Functions, Feature Description Configuration Notes
Page 40 Page 42

600 specifications

AltiGen Communications, a leading provider of IP business phone systems, introduced the AltiGen Comm 600, a robust communication platform designed to enhance productivity and streamline operations for businesses of all sizes. The Comm 600 showcases a sophisticated architecture that integrates voice, video, and data services seamlessly, allowing organizations to improve collaboration and customer engagement.

One of the main features of the AltiGen Comm 600 is its advanced Unified Communications (UC) capabilities. This feature enables users to integrate voice calls, instant messaging, video conferencing, and email into a single platform, thus creating a unified user experience. With UC, employees can communicate more effectively, regardless of their location, fostering a flexible work environment that enhances overall productivity.

The system supports VoIP (Voice over Internet Protocol) technology, which enables high-quality voice communication using internet connections. This not only reduces costs associated with traditional phone systems but also allows for the scalability that businesses require as they grow. AltiGen Comm 600 is designed to handle large volumes of calls and can easily scale to accommodate additional lines and features without significant infrastructure changes.

Another significant characteristic of the Comm 600 is its built-in call center capabilities. Organizations can manage customer interactions more effectively through advanced features like automatic call distribution (ACD), interactive voice response (IVR), and real-time reporting. These tools help businesses respond promptly to customer inquiries, leading to enhanced satisfaction and retention.

Security is also a priority within the AltiGen Comm 600 platform. The system includes robust security measures such as encryption for voice traffic and secure access controls, ensuring that sensitive communication remains protected from unauthorized access.

The platform is also compatible with various devices, including desktop phones, softphones, and mobile applications, providing users with the flexibility to connect through their preferred devices. This cross-device functionality supports remote work initiatives while ensuring that business communications remain uninterrupted.

In conclusion, AltiGen Comm 600 stands out as a comprehensive communication solution that integrates voice, video, and data technologies into one efficient platform. With its focus on scalability, advanced UC capabilities, robust security measures, and versatile device compatibility, it empowers organizations to enhance their communication strategies and operational efficiency in an increasingly digital world.
Top Page Image Contents