Conference

Initiates a conference and

Single Call Waiting, Multiple Call

(CONF)

adds in other parties one at

Waiting or Live Call Waiting must

a time.

be enabled in AltiAdmin/ACM

 

 

 

Admin in order to conference

 

 

incoming calls.

 

 

The user who first initiates the

 

 

conference call can select another

 

 

conference member’s call and drop

 

 

it from the conference simply by

 

 

disconnecting the call. If the

 

 

conference initiator hangs up, this

 

 

feature becomes unavailable to all

 

 

other conference members.

 

 

 

Display

Displays the workgroup

From AltiAdmin/ACM Admin, go

Workgroup

status of the user in the

to AltiGen IP Phone

Status

LCD

Configuration on the

 

 

Management Menu, go to the

 

 

desired extension, and select the

 

 

Display Workgroup Status check

 

 

box.

 

 

 

Flash

Signals PBX that special

By default, the lower left Soft Key

 

instructions will follow.

is set up as FLASH. This can be re-

 

 

assigned in AltiAdmin through the

 

 

AltiGen IP Phone Configuration

 

 

window. Only this key can be

 

 

configured as FLASH.

 

 

 

Headset

When selected, the user

By default, the lower right Soft key

 

will be able to activate a

is set up as Headset. From

 

third-party handset

AltiAdmin/ACM Admin, go to

 

(certified by AltiGen)

AltiGen IP Phone Configuration

 

 

on the Management Menu, go to

 

 

the desired extension, and set the

 

 

lower right soft key (#10) to

 

 

Headset.

 

 

 

Alti-IP 600 Manual 32

Page 42
Image 42
AltiGen comm 600 manual To AltiGen IP Phone

600 specifications

AltiGen Communications, a leading provider of IP business phone systems, introduced the AltiGen Comm 600, a robust communication platform designed to enhance productivity and streamline operations for businesses of all sizes. The Comm 600 showcases a sophisticated architecture that integrates voice, video, and data services seamlessly, allowing organizations to improve collaboration and customer engagement.

One of the main features of the AltiGen Comm 600 is its advanced Unified Communications (UC) capabilities. This feature enables users to integrate voice calls, instant messaging, video conferencing, and email into a single platform, thus creating a unified user experience. With UC, employees can communicate more effectively, regardless of their location, fostering a flexible work environment that enhances overall productivity.

The system supports VoIP (Voice over Internet Protocol) technology, which enables high-quality voice communication using internet connections. This not only reduces costs associated with traditional phone systems but also allows for the scalability that businesses require as they grow. AltiGen Comm 600 is designed to handle large volumes of calls and can easily scale to accommodate additional lines and features without significant infrastructure changes.

Another significant characteristic of the Comm 600 is its built-in call center capabilities. Organizations can manage customer interactions more effectively through advanced features like automatic call distribution (ACD), interactive voice response (IVR), and real-time reporting. These tools help businesses respond promptly to customer inquiries, leading to enhanced satisfaction and retention.

Security is also a priority within the AltiGen Comm 600 platform. The system includes robust security measures such as encryption for voice traffic and secure access controls, ensuring that sensitive communication remains protected from unauthorized access.

The platform is also compatible with various devices, including desktop phones, softphones, and mobile applications, providing users with the flexibility to connect through their preferred devices. This cross-device functionality supports remote work initiatives while ensuring that business communications remain uninterrupted.

In conclusion, AltiGen Comm 600 stands out as a comprehensive communication solution that integrates voice, video, and data technologies into one efficient platform. With its focus on scalability, advanced UC capabilities, robust security measures, and versatile device compatibility, it empowers organizations to enhance their communication strategies and operational efficiency in an increasingly digital world.