AltiGen comm 600 manual Parameter Description

Models: 600

1 65
Download 65 pages 49.16 Kb
Page 19
Image 19

Parameter Description

Soft Key 1 - 10 Corresponds to the 10 soft keys on the Alti-IP 600. Use the drop down list to assign one of the following functions to the desired keys:

N/A - when selected, the corresponding soft key cannot be used.

BLF (Busy Lamp Field) - when selected, enter an extension number in the field below; this will be associated with the corresponding soft key to automatically dial this extension number; the button light next to this soft key indicates that the extension number is busy. You can select the Play Tone check box to also have the IP phone play an audible beep or one of 6 different ring tones when the extension number is ringing.

Note: The BLF feature can only be assigned to internal extension numbers, not outside numbers.

Feature Code - when selected, enter an AltiContact Manager feature code in the field below; this will be associated with the corresponding soft key to dial this feature code.

Speed Dial - when selected, enter the speed dial code in the field below; this will be associated with the corresponding soft key to dial this speed dial code.

Line Park - when selected, use the drop-down list to the desired Line Park line ID. You can select the Play Tone check box to also have the IP phone play an audible beep or one of 6 different ring tones when the extension number is ringing. When a call is parked, the LED will blink.

Phone Setting - when selected, the IP phone user will be able to program the corresponding soft key, as a speed dial or feature code key, directly from the IP phone (using

** 6, then ENTER).

Note: The lower left soft key is set up as FLASH by default. This key can be re-assigned in ACM Admin, using the AltiGen IP Phone Configuration window. No other soft keys can be configured to FLASH.

Alti-IP 600 Manual 9

Page 19
Image 19
AltiGen comm 600 manual Parameter Description

600 specifications

AltiGen Communications, a leading provider of IP business phone systems, introduced the AltiGen Comm 600, a robust communication platform designed to enhance productivity and streamline operations for businesses of all sizes. The Comm 600 showcases a sophisticated architecture that integrates voice, video, and data services seamlessly, allowing organizations to improve collaboration and customer engagement.

One of the main features of the AltiGen Comm 600 is its advanced Unified Communications (UC) capabilities. This feature enables users to integrate voice calls, instant messaging, video conferencing, and email into a single platform, thus creating a unified user experience. With UC, employees can communicate more effectively, regardless of their location, fostering a flexible work environment that enhances overall productivity.

The system supports VoIP (Voice over Internet Protocol) technology, which enables high-quality voice communication using internet connections. This not only reduces costs associated with traditional phone systems but also allows for the scalability that businesses require as they grow. AltiGen Comm 600 is designed to handle large volumes of calls and can easily scale to accommodate additional lines and features without significant infrastructure changes.

Another significant characteristic of the Comm 600 is its built-in call center capabilities. Organizations can manage customer interactions more effectively through advanced features like automatic call distribution (ACD), interactive voice response (IVR), and real-time reporting. These tools help businesses respond promptly to customer inquiries, leading to enhanced satisfaction and retention.

Security is also a priority within the AltiGen Comm 600 platform. The system includes robust security measures such as encryption for voice traffic and secure access controls, ensuring that sensitive communication remains protected from unauthorized access.

The platform is also compatible with various devices, including desktop phones, softphones, and mobile applications, providing users with the flexibility to connect through their preferred devices. This cross-device functionality supports remote work initiatives while ensuring that business communications remain uninterrupted.

In conclusion, AltiGen Comm 600 stands out as a comprehensive communication solution that integrates voice, video, and data technologies into one efficient platform. With its focus on scalability, advanced UC capabilities, robust security measures, and versatile device compatibility, it empowers organizations to enhance their communication strategies and operational efficiency in an increasingly digital world.