Index

A

activating IP extension 13

active logon while another handset is

already logged on

17

activity display 29

 

additional features

35

address

 

AltiGen Communications, Inc. ii

AltiAdmin

 

 

 

setup

12

 

 

AltiAdmin configuration

requirements

5

 

AltiAdmin setup

7

 

AltiGen Communications

phone numbers

ii

AltiGen Communications, Inc.

address

ii

 

 

AltiGen IP Phone Service 6

Alti-IP 600

 

 

AltiAdmin setup

7

connection setup

11

illustration 1

 

AltiWare Server

21

ARP 35

 

 

 

Assigning

24

 

 

assigning a local IP address 24

assigning a network mask

26

assigning a TFTP server

24, 26

assigning NAT

27

 

audio standards

35

 

auto answer 31

 

 

B

basic mode 6 BLF 31

Boot Download 22

C

call accounting

Index

tables

35

 

 

 

 

call control protocols

35

 

CONFERENCE button

3

 

Configuring

26

 

 

 

configuring IP settings

24

 

configuring NAT

26

 

 

configuring phone settings

21

configuring startup network

 

settings

12

 

 

 

 

configuring TFTP options

24, 26

connection setup

11

 

 

copy from

 

 

 

 

 

IP phone

11

 

 

 

D

DHCP 35 dial pad 3 dimensions 36 disabling DHCP 23

display workgroup status 32 distinctive ringing 28 DNS 35

E

enable DHCP 22 enable gatekeeper 22 enable NAT 23 enabling DHCP 23 ENTER button 3 extension number 21 extension password 21

F

firewall considerations 36 firewall port configuration 6

G

GateKeeper Discovery 23 gateway 22

glossary 47

H

hardware components 4

Alti-IP 600 Manual 53

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Image 63
AltiGen comm 600 manual Index

600 specifications

AltiGen Communications, a leading provider of IP business phone systems, introduced the AltiGen Comm 600, a robust communication platform designed to enhance productivity and streamline operations for businesses of all sizes. The Comm 600 showcases a sophisticated architecture that integrates voice, video, and data services seamlessly, allowing organizations to improve collaboration and customer engagement.

One of the main features of the AltiGen Comm 600 is its advanced Unified Communications (UC) capabilities. This feature enables users to integrate voice calls, instant messaging, video conferencing, and email into a single platform, thus creating a unified user experience. With UC, employees can communicate more effectively, regardless of their location, fostering a flexible work environment that enhances overall productivity.

The system supports VoIP (Voice over Internet Protocol) technology, which enables high-quality voice communication using internet connections. This not only reduces costs associated with traditional phone systems but also allows for the scalability that businesses require as they grow. AltiGen Comm 600 is designed to handle large volumes of calls and can easily scale to accommodate additional lines and features without significant infrastructure changes.

Another significant characteristic of the Comm 600 is its built-in call center capabilities. Organizations can manage customer interactions more effectively through advanced features like automatic call distribution (ACD), interactive voice response (IVR), and real-time reporting. These tools help businesses respond promptly to customer inquiries, leading to enhanced satisfaction and retention.

Security is also a priority within the AltiGen Comm 600 platform. The system includes robust security measures such as encryption for voice traffic and secure access controls, ensuring that sensitive communication remains protected from unauthorized access.

The platform is also compatible with various devices, including desktop phones, softphones, and mobile applications, providing users with the flexibility to connect through their preferred devices. This cross-device functionality supports remote work initiatives while ensuring that business communications remain uninterrupted.

In conclusion, AltiGen Comm 600 stands out as a comprehensive communication solution that integrates voice, video, and data technologies into one efficient platform. With its focus on scalability, advanced UC capabilities, robust security measures, and versatile device compatibility, it empowers organizations to enhance their communication strategies and operational efficiency in an increasingly digital world.