Hold

Places an active call on

When multiple Call Waiting

 

hold.

Feature is enable at the extension,

 

 

the use can put multiple incoming

 

 

calls on hold and retrieve using the

 

 

phone’s !/(UP/DOWN keys)

 

 

and ENTER button.

 

 

Pressing HOLD while onhook will

 

 

retrieve last hold call.

 

 

Supports up to 9 hold calls.

 

 

 

Intercom

Connects you directly to

Feature does not require special

(ICOM)

the callee’s intercom after

configuration to work.

exactly one ring.

 

 

 

 

 

 

Line Park

Parks a call on a Line Park

Go to AltiGen IP Phone

 

line using a #51 <line

Configuration on the

 

number> or a pre-

Management Menu, go to the

 

programmed key.

desired extension, and set the

 

 

appropriate function key to Line

 

 

Park.

 

 

The LED for Line Park soft key

 

 

will be lit up and turns off when the

 

 

parked call is picked up, the caller

 

 

hangs up, or the call is routed to

 

 

voice mail.

 

 

 

Mute

While on a call, mutes

Feature does not require special

 

conversation.

configuration to work.

 

 

 

Program Soft

Associates Soft Key with

Go to AltiGen IP Phone

Keys

a speed dial number or

Configuration on the

 

feature code that can be

Management Menu, go to the

 

configured directly on the

desired extension, and set the

 

IP Phone.

appropriate function key to Phone

 

 

Setting. The user will be able to

 

 

configure this key directly from the

 

 

IP Phone by pressing * * 6

 

 

ENTER.

 

 

 

Redial

Redials the last number

Feature does not require special

 

dialed.

configuration to work.

 

 

Redials up to last 16 calls.

 

 

Redials up to 32 digits.

 

 

 

Release

Releases a call from the

Feature does not require special

 

connected state.

configuration to work.

 

 

 

Alti-IP 600 Manual 33

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AltiGen comm 600 manual Enter

600 specifications

AltiGen Communications, a leading provider of IP business phone systems, introduced the AltiGen Comm 600, a robust communication platform designed to enhance productivity and streamline operations for businesses of all sizes. The Comm 600 showcases a sophisticated architecture that integrates voice, video, and data services seamlessly, allowing organizations to improve collaboration and customer engagement.

One of the main features of the AltiGen Comm 600 is its advanced Unified Communications (UC) capabilities. This feature enables users to integrate voice calls, instant messaging, video conferencing, and email into a single platform, thus creating a unified user experience. With UC, employees can communicate more effectively, regardless of their location, fostering a flexible work environment that enhances overall productivity.

The system supports VoIP (Voice over Internet Protocol) technology, which enables high-quality voice communication using internet connections. This not only reduces costs associated with traditional phone systems but also allows for the scalability that businesses require as they grow. AltiGen Comm 600 is designed to handle large volumes of calls and can easily scale to accommodate additional lines and features without significant infrastructure changes.

Another significant characteristic of the Comm 600 is its built-in call center capabilities. Organizations can manage customer interactions more effectively through advanced features like automatic call distribution (ACD), interactive voice response (IVR), and real-time reporting. These tools help businesses respond promptly to customer inquiries, leading to enhanced satisfaction and retention.

Security is also a priority within the AltiGen Comm 600 platform. The system includes robust security measures such as encryption for voice traffic and secure access controls, ensuring that sensitive communication remains protected from unauthorized access.

The platform is also compatible with various devices, including desktop phones, softphones, and mobile applications, providing users with the flexibility to connect through their preferred devices. This cross-device functionality supports remote work initiatives while ensuring that business communications remain uninterrupted.

In conclusion, AltiGen Comm 600 stands out as a comprehensive communication solution that integrates voice, video, and data technologies into one efficient platform. With its focus on scalability, advanced UC capabilities, robust security measures, and versatile device compatibility, it empowers organizations to enhance their communication strategies and operational efficiency in an increasingly digital world.