AltiGen comm 600 manual Verifying the Phone Startup Process, Resolving Errors Upon Startup

Verifying the Phone Startup Process

After the Alti-IP 600 has power connected to it, the phone begins its automatic booting process by cycling through these steps:

1.All LED lights will be on.

2.The LCD screen displays [ATGN BOOT] on the first line.

3.On the second line of the LCD screen, the following messages are displayed in succession:

—CHECK MEMORY (RAM checking state)

—CHECK FW (Firmware checking state)

—BOOTING NOW (Initialization of hardware - LCD, network, DSP, etc.)

—INITIALIZING

Resolving Errors Upon Startup

If an error occurs during booting, the LED light of Soft Keys 1 through 4 will remain on to indicate an error status. These errors represent hardware failures within the IP Phone.

•LED 1 light on = memory check failed

•LED 2 light on = network failed

•LED 3 light on = DHCP failed

•LED 4 light on = attached IP address failed

If the phone successfully passes through these stages, it has started up properly. Otherwise, refer to “Troubleshooting” on page 37.

Active Logon While Another Handset is Already Logged On To the Same Extension

If another analog phone or IP phone is already logged on to the same extension, rebooting the Alti-IP 600 will not register the phone successfully. The user must press #26 on the associated physical phone/IP phone, then on the IP phone, use #27 + ENTER to actively log onto AltiServ. Once the extension is logged on and activated, the calls will then be redirected to this IP Phone.

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