vi Alti-IP600 Manual

1. Takeor ship the produc t(shi pment prepaid) to your AltiGen distributor or to AltiGen
Communications,Inc .
Allmaterials being returned to AltiGen m usth ave an associated RMA number. RMA numbers
areissued by AltiGen Cust omer Service and can be obtained by calling 1-888-ALTIGEN
(258-4436)or faxing an RM A form, available from the AltiGen website at http://
www.altigen.com/partner/product.htm,to 510-252-9738, attention to Customer Service.
AltiGenreserves the right to refuse return of any material t hatdo es not have an RMA number.
TheRMA number should be clearly markedon the outside of the box in which thematerial is
beingreturned . For example:
Attn.:RMA # 123
AltiGenCommuni cations, Inc.
4555Cushing Pkwy.
Fremont,CA 94538
Uponauthorizat ion of return, AltiGen will decide whether the malfunctioning product
willbe repaired orreplaced.
2. Toobtain war ranty service, you will be required to provide:
a) the date and proof o f purchase
b) serial number of the product
c) your name and company nam e
d) your shipping address
e) a description of the pr oblem.
3. Foradditional information contact yourAltiGen Dealer or AltiGen Communication s, Inc.
viae-mail at suppo rt@altigen.com.
Effect of State Law
Thiswarranty gives you specific legal rights, and you may also have other rightswhich vary
fromstate to state. Som est ates do not allow limitations on implied warranties and/or do not
allowthe exclusio n of incidental or consequential damages, so the above limitations and
exclusionsmay no t apply to you.
Sales Outside the U.S.A.
ForAltiGen Comm unications products sold outside of the U.S.A., contact your AltiGen
Communications dealer for warranty information and services.