PowerView

Meaning

Corrective Action

 

Message

 

 

 

 

 

 

 

Module

Bad Battery Module

A battery module has failed, and

Refer to Appendix C for module

Failure

requires replacement.

replacement procedure.

 

 

 

 

 

 

Bad Power Module

A power module has failed, and

Refer to Appendix C for module

 

requires replacement.

replacement procedure.

 

 

 

 

 

 

 

Intelligence Module is

The main intelligence module has

Refer to Appendix C for module

 

installed and failed

failed, and requires replacement.

replacement procedure.

 

 

 

 

 

Redundant Intelligence

The redundant intelligence module

Refer to Appendix C for module

 

Module is installed and

 

has failed, and requires replacement.

replacement procedure.

 

failed

 

 

 

 

 

 

 

Threshold

Load is above kVA alarm

The load has exceeded the user

Option #1: Reduce the load.

 

 

 

Alarm

threshold

specified load alarm threshold.

Option #2: Use the PowerView to

raise the alarm threshold.

 

 

 

 

 

 

 

 

 

 

Option #1: If possible, install

 

 

SymmetraTM no longer detects

additional power modules.

 

 

Option #2: Decrease the load.

 

 

redundant power modules.

 

Redundancy has been lost.

Option #3: Disable the redundancy

 

Either power module(s) have failed,

 

 

alarm by setting redundancy to zero.

 

 

or the load has increased.

 

 

(Startup-Setup-Alarms-Redundancy-

 

 

 

 

 

 

select zero.)

 

 

 

 

 

 

 

Option #1: If possible, install

 

 

Actual power module redundancy

additional power modules.

 

Redundancy is below alarm

has fallen below the user specified

Option #2: Decrease the load.

 

redundancy alarm threshold. Either

Option #3: Use the PowerView to

 

threshold.

 

power module(s) have failed, or the

decrease the redundancy alarm

 

 

 

 

load has increased.

threshold. (Startup-Setup-Alarms-

 

 

 

Redundancy-select.)

 

 

 

 

 

 

 

Option #1: Allow the battery

 

 

 

modules to recharge.

 

 

The predicted runtime is lower than

Option #2: If possible, increase the

 

Runtime is below alarm

the user specified minimum runtime

number of battery modules.

 

alarm threshold. Either the battery

Option #3: Decrease the load.

 

threshold.

 

capacity has decreased, or the load

Option #4: Use the PowerView to

 

 

 

 

has increased.

decrease the minimum runtime

 

 

 

alarm threshold. (Startup-Setup-

 

 

 

Alarms-Runtime-select.)

 

 

 

 

Bypass

 

The frequency and/or voltage is out

Option #1: Decrease the sensitivity to

 

 

of acceptable range for bypass. This

input frequency. (Startup-Setup-

 

Bypass is not in range

message occurs when SymmetraTM is

OutputFreq-select.)

 

(either freq or voltage)

on line, and indicates that the bypass

Option #2: Corrrect input voltage to

 

 

mode may not be available if

provide acceptable voltage and/or

 

 

required.

frequency.

 

 

 

 

 

Bypass contactor stuck in

SymmetraTM is stuck in the bypass

Call your contract service provider, or

 

APC Technical Support. (See inside

 

bypass position.

position, and cannot go online.

 

front cover.)

 

 

 

 

 

 

 

990-7170-001

Appendix B - Troubleshooting - Page 3

 

Page 55
Image 55
American Power Conversion SYMSTRF3I PowerView Meaning Corrective Action Message Module, Failure, Threshold, Alarm, Bypass