Appendix B
Troubleshooting
The PowerView reports various messages on the display, including alarm status and changes in system configura- tion. This section lists all PowerView display messages, what each means, and an appropriate corrective action.
Note: More than one of these messages may occur at one time. If this happens, be sure to review all of the messages for a better understanding of the system condition.
| PowerView | Meaning | Corrective Action |
| Message | ||
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| #Pwr modules changed | At least one power module has been | No corrective action necessary. Proceed |
| since last ON. | added, or removed from the | with the startup. |
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| SymmetraTM since the last time the |
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| Pwr ON command was issued. |
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| #Batteries changed since | At least one battery module has been | No corrective action necessary. Proceed |
| last ON. | added, or removed from the | with the startup. |
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| SymmetraTM since the last time the |
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| Pwr ON command was issued. |
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| No Redundant | There is no RIM installed. | Proceed with the startup, or abort the |
| Intelligence Module. |
| startup, and install a RIM. |
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| Note: Without a functioning RIM, there |
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| is no redundancy in the event of a MIM |
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| failure. |
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| Batt capacity less than | The battery capacity of the | Option #1: Abort the startup, and allow |
| Return Batt Cap | SymmetraTM is less than the user | batteries to recharge. |
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| specified minimum battery capacity | Option #2: Continue startup, with less |
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| required to turn on the load. | than minimum battery capacity. |
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| Input Freq outside | The input frequency to the | Option #1: Improve the frequency of the |
| configured range | SymmetraTM is outside the configured | incoming voltage. |
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| range. The output frequency will | Option #2: Widen the range of the |
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| not synchronize with the input | acceptable incoming frequency with the |
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| frequency. Normal bypass is not | PowerView. |
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| available. | Select.) |
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| Option #3: Proceed with startup. Normal |
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| bypass is not available. |
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| AC adequate for UPS but | The SymmetraTM will function online | Option #1: Improve the incoming |
| not for bypass | with the input voltage, but in the | voltage. |
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| event that bypass is required, the | Option #2: Proceed with startup. Normal |
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| input voltage is not adequate to | bypass is not available. |
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| power the load equipment. |
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| Low/No AC input, | Input voltage is not adequate to start | Option #1: Abort startup until acceptable |
| startup on battery | the SymmetraTM. If startup proceeds, | input voltage is present. |
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| SymmetraTM will function from | Option #2: Proceed with startup. Battery |
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| battery. | will be discharged. |
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Appendix B - Troubleshooting - Page 1 | |
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