American Power Conversion SYMSTRF3I PowerView Meaning Corrective Action Message Bypass, Fault

Models: SYMSTRF3I

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PowerView

Meaning

Corrective Action

 

Message

 

 

 

 

 

 

 

Bypass

Bypass contactor stuck

SymmetraTM is stuck in the on-line

Call your contract service provider, or

 

in on-line position.

position, and cannot go to bypass.

APC Technical Support. (See inside

 

 

 

front cover.)

 

 

 

 

 

UPS in bypass due to

SymmetraTM has transferred to bypass

Call your contract service provider, or

 

internal fault.

mode because a fault has occurred.

APC Technical Support. (See inside

 

 

 

front cover.)

 

 

 

 

 

UPS in bypass due to

The load has exceeded the system power

Option #1: Decrease the load.

 

overload

capacity. The SymmetraTM has switched

Option #2: If possible, add power

 

 

to bypass mode.

modules to the system.

 

 

 

 

 

System is in

The SymmetraTM is in bypass because the

No corrective action necessary.

 

Maintenance Bypass

maintenance bypass switch is in the "on"

 

 

 

position.

 

 

 

 

 

General

On Battery

The SymmetraTM is in the on battery

No corrective action necessary.

Fault

 

mode of operation. The battery modules

Note: Runtime is limited in duration.

 

are being discharged.

Prepare to shutdown the SymmetraTM

 

 

 

and the load equipment, or restore

 

 

 

incoming voltage.

 

 

 

 

 

Need Bat Replacement

One or more battery modules are in need

Refer to Appendix C for module

 

 

of replacement.

replacement procedures.

 

 

 

 

 

UPS Fault

A fault has occurred in a power module.

Call your contract service provider, or

 

 

This will always occur with a bad power

APC Technical Support. (See inside

 

 

module failure message.

front cover.)

 

 

 

 

 

Shutdown or unable to

SymmetraTM has shutdown because an

Option #1: Reduce the load to

 

transfer to Batt due to

overload has occurred and bypass is not

eliminate overload.

 

overload

available.

Option #2: If possible, add power

 

 

 

modules to eliminate overload.

 

 

 

Option #3: Replace failed power

 

 

 

modules to eliminate overload.

 

 

 

Note: If bypass is not available because

 

 

 

of a power failure, wait for power to be

 

 

 

restored. If there is a utility problem,

 

 

 

have it corrected.

 

 

 

 

 

Load Shutdown from

SymmetraTM has shut the load down

Correct the input voltage problem.

 

Bypass. Input

while it was on bypass, because the input

 

 

Freq/Volts outside

power went out of acceptable range.

 

 

limits.

 

 

 

 

 

 

 

Fault, Battery Charger

The battery charger in one or more power

Refer to Appendix C for module

 

Failure

module(s) failed.

replacement procedures.

 

 

 

 

 

Fault, Bypass Relay

The bypass relay has malfunctioned.

Call your contract service provider, or

 

Malfunction

 

APC Technical Support. (See inside

 

 

 

front cover.)

 

 

 

 

Page 4 - Troubleshooting - Appendix B

990-7170-001

 

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Image 56
American Power Conversion SYMSTRF3I user manual PowerView Meaning Corrective Action Message Bypass, Fault